VIP Account Manager Team Lead

Status
Asia
Full time
Remote
Compensation is not specified
Role
Account Manager
Description

Flipster is looking for an experienced professional in the crypto industry to lead the VIP Account Manager team, providing guidance and support for the team's training, management, and development. Utilizing expertise in relationship management, client services, and in-depth knowledge of the Flipster platform and cryptocurrency trading, the role involves supporting and retaining VIP clients while driving improvements in product solutions, communication channels, and the overall VIP user experience on the platform.

Responsibilities

  • Act as the main contact for multiple VIP clients, nurturing existing relationships through regular communication and understanding their specific needs.
  • Identify opportunities for client growth and secure necessary resources to help them succeed.
  • Guide clients in navigating Flipster's products, VIP services, and platform updates, and facilitate client VIP upgrades and product configurations.
  • Conduct user behavior analysis, monitor client status, identify unmet needs, and generate key customer analysis reports for major clients.
  • Coach and manage the VIP Manager team, establishing best practices for VIP retention.
  • Handle escalations and follow up on VIP inquiries with internal stakeholders.
  • Develop and maintain Standard Operating Procedures and Training Materials.
  • Maintain accurate administrative records and prepare regular reports.
  • Undertake other projects and tasks as directed by management.

Qualifications

  • Minimum of 2 years of experience in account management or sales roles within financial/trading institutions.
  • Proficient in product knowledge gained from working in exchanges, brokerage firms, or trading companies.
  • Previous experience in customer-facing roles is essential.
  • Strong client management skills, including relationship building, client organization, and incentivization of client engagement.
  • Exceptional communication skills and adaptability in diverse situations.
  • Proven experience in managing remote teams.
  • Strong analytical and problem-solving capabilities with keen attention to detail.
  • Excellent verbal and written communication skills, along with strong interpersonal abilities.
  • Ability to handle pressure and collaborate effectively in a 24/7 trading environment.
  • Passion for cryptocurrency, with preferred industry experience.
  • Native Korean proficiency in both spoken and written language.
  • Business-level proficiency in English.

Hiring Process

  • Submission of CV
  • 1st round interview
  • 2nd round interview
Skills Required
Avatar
Presto
Company size
Not specified
Location
South Korea
Description
Not specified
Status

More Full-time Jobs

Show more

Crypto Outreach Hunter – High Commission (Remote)

Full time
Remote
XanaNetwork (@xananetwork) is hiring 5–8 outreach hunters. We just relaunched — same core team with a track record of multi-hundred-million caps and six-figure holder bases. Your job:• Send 300–600 high-quality cold DMs per day on Twitter (DexScreener, Pump.fun, new launches)• Get warm replies → we close Pay (performance-first):• $800–$1,200 USD monthly base• + $1,500–$4,000 bonus per signed client• Top hunters clear $8k–$15k+/mo on commission• Paid trial $100 flat — first 8 who hit 5+ warm replies get hired No experience needed — we’ll train hungry people. Apply → DM @mainnetmike on Twitter with:1. How many DMs you can send daily2. Why you want the role Hungry & coachable only.
Payment in Crypto
800-1,200
Monthly
See details

Global Business Development Manager (KOL Partnerships) - LATAM

San Miguel, El Salvador +2
San Miguel, El Salvador +2
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Spanish. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto

Global Business Development Manager (KOL Partnerships) - MENA

Cairo, Egypt +5
Cairo, Egypt +5
Full time
Remote
BingX is a leading global crypto exchange founded in 2018, serving over 20 million users with spot, futures, copy trading, and asset management services. We’re looking for a Business Development Manager to grow and manage KOLs, agents, and project partnerships, driving user acquisition and trading volume across global markets. Requirement: experience in crypto, influencer partnerships, and market development, with strong communication skills in English and Arabic. Note: Please include key achievements/past performance data in your resume (e.g., trading volume, regions managed, languages spoken, KOLs region). Apply here or check my profile for more information.
Payment in Crypto

Senior Software Engineer (Go)

California, USA
California, USA
Full time
Remote
We are looking for a talented Senior Software Engineer with expertise in Go programming language to join our team. The successful candidate will be responsible for developing cutting-edge blockchain and crypto solutions, specifically focusing on smart contract development.
Key Responsibilities:
- Design, develop, and maintain blockchain applications using Go language.
- Implement smart contracts and integrate with existing blockchain frameworks.
- Collaborate with cross-functional teams to ensure efficient development and integration of software solutions.
Required Skills:
- Proficiency in Golang programming language.
- Strong understanding of blockchain technology and its applications.
- Experience in smart contract development.
- Knowledge of cryptography and security principles in the context of blockchain.
- Familiarity with blockchain frameworks such as Ethereum, Hyperledger, or other decentralized networks.
If you are passionate about blockchain and crypto technology, and have the skills to contribute to innovative software solutions, we would love to hear from you. Join us in shaping the future of decentralized applications with your expertise as a Senior Software Engineer.
160-220
Monthly
See details

Community Moderator

Full time
Remote
About Us
We are a boutique, Asia-based Web3 marketing agency working with early-stage and growth-stage crypto projects across DeFi, infrastructure, consumer apps, and gaming.
Our team has executed campaigns with leading L1/L2 ecosystems, DeFi protocols, and community-driven projects.
We focus on narrative design, community activation, cross-market growth, and delivering impactful results for clients in Asia and globally.
We are now expanding our BD and Community Ops teams.
The Role: Community Moderator (36k–90k)
We’re hiring a community moderator to support client communities across Telegram, Discord, and X.
This is a front-line, user-facing role requiring empathy, high engagement, and strong judgment.
Responsibilities
Moderate multiple client communities to ensure safety, clarity, and engagement.
Respond to user questions, coordinate AMA/announcement schedules, post updates.
Keep communities active during key moments: launches, airdrops, campaigns, content releases.
Identify community issues or risks early and escalate appropriately.
Summarize community sentiment and user feedback for internal strategy teams.
Maintain tone, credibility, and professionalism when interacting with users.
Requirements
Prior experience moderating Web3 communities or Web2 social groups.
Familiarity with crypto user behavior, culture, and community patterns.
Excellent written communication and quick response ability.
High reliability; able to cover activity across Asian time zones.
Familiarity with the Southeast Asia KOL landscape, with strong existing relationships preferred.
Bonus
Ability to create short-form content or memes.
Multilingual (EN + CN preferred).
Experience with community analytics tools.
Payment in Crypto
3,000-7,500
Monthly
See details