Assistant Shop Manager - Rutledge, TN
Rutledge, USA
Full time
Office
Compensation is not specified
Role
Operations Manager
Description
Job Overview:
The position of Assistant Shop Manager involves assisting the Hardware Repair Manager in overseeing daily shop operations and managing personnel. This role is concentrated on supervising staff, maintaining schedules, and ensuring the success of technicians by providing necessary resources. The Assistant Shop Manager plays a vital role in fostering a positive and efficient work environment that aligns with CleanSpark's objectives and policies.
Key Responsibilities
- Supervise and manage shop staff, including Leads and Technicians, to ensure compliance with company standards.
- Play a key role in the hiring process for technician and lead roles, which involves interviewing, evaluating, and selecting suitable candidates.
- Handle disciplinary procedures by documenting issues, giving feedback, and escalating concerns to senior management when required.
- Monitor employee performance, conduct evaluations, identify areas for improvement, and recommend development plans.
- Oversee the onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures.
- Maintain consistent adherence to SOPs, workplace regulations, and safety/ESD protocols.
- Support logistics operations and ensure the availability of tools, parts, and repair materials required to meet production demands.
- Cultivate a positive work environment by addressing employee issues, encouraging teamwork, and boosting morale.
- Responsible for day-to-day personnel administration tasks, such as documentation, attendance tracking, and reporting.
- Collaborate with Leads to align staffing and workflow with operational objectives and quality standards.
- Perform any additional tasks as assigned.
This role necessitates professionalism, sound judgment, respect, excellent communication skills, attention to detail, and the ability to work effectively in a collaborative and inclusive team environment.
Required Qualifications
- High school diploma or GED required; an associate or bachelor’s degree in business administration, management, or related fields is preferred.
- Two to four years of supervisory or managerial experience, preferably in repair, warehouse, manufacturing, or similar operational settings.
- Proven experience in people management, including hiring, coaching, performance management, employee development, and corrective action.
- Strong organizational skills with expertise in scheduling, documentation, recordkeeping, and workforce coordination.
- Ability to manage staffing, logistics, and workflow effectively in a fast-paced environment.
- Excellent written and verbal communication skills with a knack for collaboration across various departments and organizational levels.
- Capacity to lift and carry up to 75 pounds with or without reasonable accommodation.
- Reliable transportation and flexibility to travel to other company facilities or off-site locations as required by business needs.
The annual salary for this role falls between $65,000 and $75,000, dependent on experience and qualifications. This position may involve tasks that require the operation of a company vehicle or travel between job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy.
CleanSpark is an Equal Opportunity Employer, providing equal employment opportunities and prohibiting all forms of discrimination and harassment without regard to various factors as per federal, state, or local laws. This policy applies to all aspects of employment with CleanSpark, including recruitment, hiring, promotion, termination, and training.
Skills Required
CleanSpark
Website
www.cleanspark.comCompany size
Not specified
Location
United States
Description
Not specified
Adrian Cole
Project Manager — Web3 / SaaS
Remote, USA
Remote, USA
Full time
Remote
About WalletFunnel
WalletFunnel is a Web3 analytics and attribution platform built to help crypto projects understand which marketing channels, campaigns, and influencers actually generate valuable on-chain users.
We connect marketing activity with wallet actions such as wallet connections, deposits, transactions, volume, revenue, and ROI.
About the Role
We are looking for a proactive Project Manager to join WalletFunnel and help coordinate product development, marketing, operations, and communication between team members.
You will work closely with developers, designers, marketing specialists, and management to keep projects organized, deadlines clear, and execution moving forward.
Responsibilities
• Plan and manage projects from idea to launch
• Create tasks, milestones, priorities, and deadlines
• Coordinate developers, designers, marketing, and other team members
• Track progress and identify blockers before they become problems
• Organize workflows using project management tools
• Help improve internal processes and team communication
• Prepare clear project updates and reports
• Make sure deliverables meet requirements and deadlines
• Participate in product planning and feature prioritization
• Help coordinate external contractors and partners when required
Requirements
• 1–3+ years of experience in project management, operations, or a similar role
• Strong organizational and communication skills
• Experience working with remote teams
• Ability to manage multiple tasks and priorities simultaneously
• Understanding of Agile workflows and task management
• Comfortable working with developers and technical teams
• Strong written English
• Independent, proactive, and able to take ownership
Nice to Have
• Previous experience in Web3, crypto, SaaS, fintech, or analytics products
• Basic understanding of blockchain, wallets, DeFi, or crypto marketing
• Experience with startup environments
• Experience working with distributed international teams
What We Offer
• Fully remote position
• Flexible working environment
• Opportunity to work on an early-stage Web3 product
• Direct communication with the founding team
• Opportunity to influence product development and internal processes
• Competitive compensation based on experience
We are looking for someone who does more than simply track tasks. We want a Project Manager who can take ownership, communicate clearly, identify problems early, and help the team move faster.
If this sounds like you, apply with a short introduction about your experience and tell us about one project you managed from planning through delivery
WalletFunnel is a Web3 analytics and attribution platform built to help crypto projects understand which marketing channels, campaigns, and influencers actually generate valuable on-chain users.
We connect marketing activity with wallet actions such as wallet connections, deposits, transactions, volume, revenue, and ROI.
About the Role
We are looking for a proactive Project Manager to join WalletFunnel and help coordinate product development, marketing, operations, and communication between team members.
You will work closely with developers, designers, marketing specialists, and management to keep projects organized, deadlines clear, and execution moving forward.
Responsibilities
• Plan and manage projects from idea to launch
• Create tasks, milestones, priorities, and deadlines
• Coordinate developers, designers, marketing, and other team members
• Track progress and identify blockers before they become problems
• Organize workflows using project management tools
• Help improve internal processes and team communication
• Prepare clear project updates and reports
• Make sure deliverables meet requirements and deadlines
• Participate in product planning and feature prioritization
• Help coordinate external contractors and partners when required
Requirements
• 1–3+ years of experience in project management, operations, or a similar role
• Strong organizational and communication skills
• Experience working with remote teams
• Ability to manage multiple tasks and priorities simultaneously
• Understanding of Agile workflows and task management
• Comfortable working with developers and technical teams
• Strong written English
• Independent, proactive, and able to take ownership
Nice to Have
• Previous experience in Web3, crypto, SaaS, fintech, or analytics products
• Basic understanding of blockchain, wallets, DeFi, or crypto marketing
• Experience with startup environments
• Experience working with distributed international teams
What We Offer
• Fully remote position
• Flexible working environment
• Opportunity to work on an early-stage Web3 product
• Direct communication with the founding team
• Opportunity to influence product development and internal processes
• Competitive compensation based on experience
We are looking for someone who does more than simply track tasks. We want a Project Manager who can take ownership, communicate clearly, identify problems early, and help the team move faster.
If this sounds like you, apply with a short introduction about your experience and tell us about one project you managed from planning through delivery
Payment in Crypto
TAQuant
Operations Assistant
Full time
Remote
About the Role
We're looking for an Operations Assistant to work closely with our VP of Operations and help keep the company organized and running smoothly.
A big part of this role is taking things off the team's plate. You'll be working on documents, organizing files, keeping information up to date, writing and maintaining internal documentation, doing research, following up on tasks, and helping with whatever operational work needs to get done.
We're a lean team, so this is not a role where you'll be given one task and wait for the next one. There will be a lot of different things coming your way. Some will be routine, some will be completely new. We need someone who can figure things out, stay organized, and follow through without needing to be managed every step of the way.
We're also still in the process of bringing in investors, so we're keeping the team lean and being thoughtful about hiring. We're looking for someone who can be genuinely useful across different areas of the business and grow with the company.
Responsibilities
Work directly with the VP of Operations on day-to-day operational tasks
Create, organize, update, and maintain company documents and files
Keep Google Drive and other company folders clean, organized, and easy to navigate
Write and maintain SOPs, process documents, internal guides, and other documentation
Take information from meetings, chats, notes, and conversations and turn it into clear documentation
Maintain spreadsheets, trackers, reports, and other internal records
Help keep tasks, deadlines, and follow-ups organized
Research different topics and put together useful summaries and information
Help coordinate with team members and follow up on things that need to get done
Help improve the way we organize information and run internal processes
Assist with onboarding materials and other internal resources
Take on one-off projects and administrative tasks as needed
Handle confidential company information responsibly
Requirements
1+ years of experience in operations, administration, executive assistance, project coordination, or a similar role
Very organized and detail-oriented
Strong written English and comfortable writing clear documentation
Comfortable working with Google Docs, Sheets, Drive, and similar tools
Good at organizing large amounts of information and files
Able to manage multiple tasks without losing track of details
Comfortable working independently and figuring things out
Reliable and good at following through
Comfortable in a remote and fast-moving environment
Willing to do whatever needs to be done to keep things moving
Nice to Have
Experience working directly with a founder, executive, or operations team
Experience writing SOPs or internal documentation
Familiarity with Notion, Slack, ClickUp, Asana, Airtable, or similar tools
Good spreadsheet skills
Experience at a startup or small company
Comfortable using AI tools to help with research, writing, organization, and repetitive work
Experience in crypto, Web3, fintech, trading, or financial services
Who This Is For
This role is a good fit if you're naturally organized and like getting things done.
If someone sends you 20 files and says "please organize these," you should be able to figure out a sensible system and get it done.
If a process keeps coming up but nobody has documented it, you should be comfortable writing it down.
If you notice something is missing or could be done better, we want you to speak up and fix it.
We're looking for someone dependable, practical, and easy to work with. You don't need to know everything coming in. You just need to be willing to learn, take ownership, and get the work done.
We're looking for an Operations Assistant to work closely with our VP of Operations and help keep the company organized and running smoothly.
A big part of this role is taking things off the team's plate. You'll be working on documents, organizing files, keeping information up to date, writing and maintaining internal documentation, doing research, following up on tasks, and helping with whatever operational work needs to get done.
We're a lean team, so this is not a role where you'll be given one task and wait for the next one. There will be a lot of different things coming your way. Some will be routine, some will be completely new. We need someone who can figure things out, stay organized, and follow through without needing to be managed every step of the way.
We're also still in the process of bringing in investors, so we're keeping the team lean and being thoughtful about hiring. We're looking for someone who can be genuinely useful across different areas of the business and grow with the company.
Responsibilities
Work directly with the VP of Operations on day-to-day operational tasks
Create, organize, update, and maintain company documents and files
Keep Google Drive and other company folders clean, organized, and easy to navigate
Write and maintain SOPs, process documents, internal guides, and other documentation
Take information from meetings, chats, notes, and conversations and turn it into clear documentation
Maintain spreadsheets, trackers, reports, and other internal records
Help keep tasks, deadlines, and follow-ups organized
Research different topics and put together useful summaries and information
Help coordinate with team members and follow up on things that need to get done
Help improve the way we organize information and run internal processes
Assist with onboarding materials and other internal resources
Take on one-off projects and administrative tasks as needed
Handle confidential company information responsibly
Requirements
1+ years of experience in operations, administration, executive assistance, project coordination, or a similar role
Very organized and detail-oriented
Strong written English and comfortable writing clear documentation
Comfortable working with Google Docs, Sheets, Drive, and similar tools
Good at organizing large amounts of information and files
Able to manage multiple tasks without losing track of details
Comfortable working independently and figuring things out
Reliable and good at following through
Comfortable in a remote and fast-moving environment
Willing to do whatever needs to be done to keep things moving
Nice to Have
Experience working directly with a founder, executive, or operations team
Experience writing SOPs or internal documentation
Familiarity with Notion, Slack, ClickUp, Asana, Airtable, or similar tools
Good spreadsheet skills
Experience at a startup or small company
Comfortable using AI tools to help with research, writing, organization, and repetitive work
Experience in crypto, Web3, fintech, trading, or financial services
Who This Is For
This role is a good fit if you're naturally organized and like getting things done.
If someone sends you 20 files and says "please organize these," you should be able to figure out a sensible system and get it done.
If a process keeps coming up but nobody has documented it, you should be comfortable writing it down.
If you notice something is missing or could be done better, we want you to speak up and fix it.
We're looking for someone dependable, practical, and easy to work with. You don't need to know everything coming in. You just need to be willing to learn, take ownership, and get the work done.
Payment in Crypto
Ubiminds
Recruiter PL
Brazil
Brazil
Full time
Remote
About Ubiminds
Ubiminds is a company focused on putting people first and collaborating with American software product companies to expand their development capabilities. We select top talent from Brazil to assist in our clients' strategies in LATAM, emphasizing high performance along with a strong emphasis on the employee experience.
Our Culture
Prioritizing People: Our team comes first.
Embracing Challenges: We believe in continuous improvement.
Taking Ownership: We value responsibility and a proactive mindset.
Teamwork: Success comes from working together.
Excellence: We maintain high standards.
Transparency: We believe in honesty and openness.
Perks & Benefits
Global Exposure: Opportunity to enhance English skills and learn international hiring standards.
Culture of Care: A workplace that values transparency and employee well-being.
Tech Recruitment Expertise: Involvement in IT Recruitment to develop valuable skills.
Flexibility & Balance: A work environment that supports work-life balance.
Direct Impact: Contributing to the growth and quality of our team.
Remote Work: Flexibility to work from anywhere.
Continuous Development: Encouragement for ongoing education and language improvement.
Key Responsibilities
Manage full recruitment process for Core Team positions.
Provide support for technology roles, aiding in finding specialized profiles for projects.
Conduct screenings, interviews, and align profiles with hiring managers.
Conduct interviews in English to assess fluency and cultural fit.
Uphold high-quality candidate experience throughout the recruitment process.
Contribute to Employer Branding efforts.
Support employee engagement programs for a positive organizational culture.
Assist with People Operations and general HR tasks during low recruitment phases.
Requirements
Advanced/Fluent English proficiency for effective communication.
Previous experience in Recruitment and Selection.
Please note that select AI tools may be used in parts of the hiring process, assisting the recruitment team but not substituting human decision-making. Final hiring decisions are made by humans. If you require more information on data processing, please reach out.
Ubiminds is a company focused on putting people first and collaborating with American software product companies to expand their development capabilities. We select top talent from Brazil to assist in our clients' strategies in LATAM, emphasizing high performance along with a strong emphasis on the employee experience.
Our Culture
Prioritizing People: Our team comes first.
Embracing Challenges: We believe in continuous improvement.
Taking Ownership: We value responsibility and a proactive mindset.
Teamwork: Success comes from working together.
Excellence: We maintain high standards.
Transparency: We believe in honesty and openness.
Perks & Benefits
Global Exposure: Opportunity to enhance English skills and learn international hiring standards.
Culture of Care: A workplace that values transparency and employee well-being.
Tech Recruitment Expertise: Involvement in IT Recruitment to develop valuable skills.
Flexibility & Balance: A work environment that supports work-life balance.
Direct Impact: Contributing to the growth and quality of our team.
Remote Work: Flexibility to work from anywhere.
Continuous Development: Encouragement for ongoing education and language improvement.
Key Responsibilities
Manage full recruitment process for Core Team positions.
Provide support for technology roles, aiding in finding specialized profiles for projects.
Conduct screenings, interviews, and align profiles with hiring managers.
Conduct interviews in English to assess fluency and cultural fit.
Uphold high-quality candidate experience throughout the recruitment process.
Contribute to Employer Branding efforts.
Support employee engagement programs for a positive organizational culture.
Assist with People Operations and general HR tasks during low recruitment phases.
Requirements
Advanced/Fluent English proficiency for effective communication.
Previous experience in Recruitment and Selection.
Please note that select AI tools may be used in parts of the hiring process, assisting the recruitment team but not substituting human decision-making. Final hiring decisions are made by humans. If you require more information on data processing, please reach out.
Ubiminds
Delivery Manager
Brazil
Brazil
Full time
Remote
About Ubiminds
Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.
Our Culture
We prioritize people above all else.
Continuous improvement is key to our identity.
Taking ownership and having the right attitude are crucial.
Collaboration is essential for our success.
We uphold high standards of excellence.
Transparency and honesty are foundational principles for us.
Perks & Benefits
Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.
Leverage a network of partners and allies to translate effort into revenue.
Choose between remote work or the office, as we are a geographically dispersed team.
Provided with a MacBook for work.
Enjoy snacks, soft drinks, and beverages at our headquarters.
About the Role
We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.
As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.
You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.
Duties
Client Relationship & Value Delivery
Cultivate strong relationships and serve as the primary contact for delivery matters.
Lead recurring client meetings to ensure alignment, transparency, and satisfaction.
Clearly articulate the business impact and value generated by consultants.
Delivery Excellence & Value Tracking
Monitor consultant performance to align with client expectations.
Track delivery health and proactively identify and address risks.
Provide visibility into results, outcomes, and overall impact.
Consultant Experience & Retention
Establish trust with consultants through regular check-ins and ongoing support.
Recognize early signs of disengagement or attrition risk, and take proactive measures.
Collaborate with People teams to develop and implement retention strategies.
Risk & Issue Management
Identify and address risks associated with performance, engagement, and satisfaction.
Navigate complex situations and mediate conflicts between clients and consultants.
Escalate issues promptly for effective resolution.
Project Management
Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.
Monitor project progress and proactively mitigate risks.
Maintain stakeholder alignment throughout project lifecycles.
Opportunity Identification & Growth Support
Recognize expansion opportunities within existing accounts.
Share insights with Account Managers to bolster growth strategies.
Contribute to fostering enduring partnerships through consistent value delivery.
Cross-functional Collaboration
Collaborate with Talent, People, and Account teams to ensure alignment.
Assist in the hiring and onboarding processes as required.
Contribute to enhancing delivery and internal processes continuously.
Requirements
Mandatory Skills
Fluency in English and Portuguese.
Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.
Strong ability to understand and communicate business impact effectively.
Outstanding communication, interpersonal, and stakeholder management skills.
Proven track record in problem-solving and conflict resolution.
Ability to manage multiple priorities effectively in a fast-paced environment.
Nice to Have
Experience with staff augmentation or distributed teams.
Familiarity with software development environments.
Role Structure & Collaboration
Account Managers oversee account growth and expansion.
Talent Acquisition manages recruitment and pipeline development.
Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.
We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.
Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.
Our Culture
We prioritize people above all else.
Continuous improvement is key to our identity.
Taking ownership and having the right attitude are crucial.
Collaboration is essential for our success.
We uphold high standards of excellence.
Transparency and honesty are foundational principles for us.
Perks & Benefits
Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.
Leverage a network of partners and allies to translate effort into revenue.
Choose between remote work or the office, as we are a geographically dispersed team.
Provided with a MacBook for work.
Enjoy snacks, soft drinks, and beverages at our headquarters.
About the Role
We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.
As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.
You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.
Duties
Client Relationship & Value Delivery
Cultivate strong relationships and serve as the primary contact for delivery matters.
Lead recurring client meetings to ensure alignment, transparency, and satisfaction.
Clearly articulate the business impact and value generated by consultants.
Delivery Excellence & Value Tracking
Monitor consultant performance to align with client expectations.
Track delivery health and proactively identify and address risks.
Provide visibility into results, outcomes, and overall impact.
Consultant Experience & Retention
Establish trust with consultants through regular check-ins and ongoing support.
Recognize early signs of disengagement or attrition risk, and take proactive measures.
Collaborate with People teams to develop and implement retention strategies.
Risk & Issue Management
Identify and address risks associated with performance, engagement, and satisfaction.
Navigate complex situations and mediate conflicts between clients and consultants.
Escalate issues promptly for effective resolution.
Project Management
Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.
Monitor project progress and proactively mitigate risks.
Maintain stakeholder alignment throughout project lifecycles.
Opportunity Identification & Growth Support
Recognize expansion opportunities within existing accounts.
Share insights with Account Managers to bolster growth strategies.
Contribute to fostering enduring partnerships through consistent value delivery.
Cross-functional Collaboration
Collaborate with Talent, People, and Account teams to ensure alignment.
Assist in the hiring and onboarding processes as required.
Contribute to enhancing delivery and internal processes continuously.
Requirements
Mandatory Skills
Fluency in English and Portuguese.
Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.
Strong ability to understand and communicate business impact effectively.
Outstanding communication, interpersonal, and stakeholder management skills.
Proven track record in problem-solving and conflict resolution.
Ability to manage multiple priorities effectively in a fast-paced environment.
Nice to Have
Experience with staff augmentation or distributed teams.
Familiarity with software development environments.
Role Structure & Collaboration
Account Managers oversee account growth and expansion.
Talent Acquisition manages recruitment and pipeline development.
Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.
We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.
B2C2
HR - Associate HR Operations (12 month FTC) - London
London, UK
London, UK
Full time
Office
Company Overview:
B2C2 is leading the way in the digital asset realm, establishing itself as a trailblazer in the future ecosystem. With a focus on unlocking institutional access to cryptocurrency through reliable liquidity provision, the firm leverages crypto-native technology and incessant product evolution to cater to a global array of institutions. Established in 2015 and acquired by the Japanese financial group, SBI, in 2020, B2C2 operates as an independent entity. Headquartered in the UK, with additional offices in the US and Japan, B2C2 OTC Ltd. is authorized and regulated by the UK’s Financial Conduct Authority.
Role Overview:
The position of Senior Associate, HR Operations, plays a crucial role in initiating and managing the implementation of our new HR Information System (HRIS) and Applicant Tracking System (ATS). This role works closely with the Global Head of HR to ensure smooth HR operations, encompassing policy rollouts, payroll management, and benefits oversight. This opportunity is ideal for individuals well-versed in HR operations and systems, and who thrive in dynamic, rapidly evolving environments.
This position is a 12-month fixed-term contract, located in our London office, with the option for partial remote work.
Primary Responsibilities:
Assist in setting up and configuring the new HRIS system, HiBob.
Support the expansion of HR policies globally.
Operationalize and document fundamental HR processes, such as performance evaluations, compensation and promotion management, and handling work visas.
Establish an HR dashboard and collaborate on KPIs and KRIs reporting for the HR department.
Key Duties:
HRIS & ATS Implementation & Maintenance
Aid in configuring, implementing, and enhancing the organization’s new HR Information System (HRIS) and Applicant Tracking System (ATS).
Ensure data integrity, manage system updates, and address issues in coordination with vendors and internal stakeholders.
Generate HR reports and dashboards to facilitate decision-making.
Act as the primary administrator and contact point for system-related queries and enhancements.
HR Operations
Assist in formulating and introducing HR policies across international locations, ensuring alignment with local regulations.
Update and manage HR documentation, including employee handbooks, contracts, and compliance policies.
Support payroll feed operationalization for timely and accurate data flow between HR systems, payroll providers, and the Finance team.
Take charge of benefits administration, encompassing enrollments, renewals, and vendor liaison.
Employee Lifecycle & Administration
Collaborate with HR colleagues to facilitate smooth onboarding and offboarding procedures, inclusive of documentation, system setups, and compliance verifications.
Support HR processes related to performance management, promotions, and internal mobility.
Serve as a point of contact for HR operational inquiries from employees and managers.
Qualifications:
Possess 3-5 years of HR operations experience, preferably in a fast-paced, global setting.
Hands-on experience with HRIS and ATS implementation, configuration, and maintenance (experience with HiBob required, Greenhouse preferred).
Robust comprehension of HR processes, payroll feeds, and benefits administration.
Strong analytical skills, with the ability to generate HR reports and insights.
Detail-oriented with exceptional organizational abilities.
Capable of managing multiple tasks and stakeholders in a high-paced environment.
Proficiency in Excel/Google Sheets and HR reporting tools.
Preferred Credentials:
Prior experience in formulating and implementing HR policies in a multi-jurisdictional context.
Background in the fintech or tech sector.
Project management expertise.
Knowledge of global HR compliance and employment laws.
Familiarity with working alongside third-party payroll and benefits providers.
Benefits:
Transparent company culture that embodies ambition, innovation, and teamwork, promoting honesty and integrity.
Biannual discretionary bonus awards.
Benefits package, including Private Medical Insurance, Group Personal Pension with Royal London, and Group Income Protection.
Regular events and activities for team bonding and relaxation.
B2C2 is leading the way in the digital asset realm, establishing itself as a trailblazer in the future ecosystem. With a focus on unlocking institutional access to cryptocurrency through reliable liquidity provision, the firm leverages crypto-native technology and incessant product evolution to cater to a global array of institutions. Established in 2015 and acquired by the Japanese financial group, SBI, in 2020, B2C2 operates as an independent entity. Headquartered in the UK, with additional offices in the US and Japan, B2C2 OTC Ltd. is authorized and regulated by the UK’s Financial Conduct Authority.
Role Overview:
The position of Senior Associate, HR Operations, plays a crucial role in initiating and managing the implementation of our new HR Information System (HRIS) and Applicant Tracking System (ATS). This role works closely with the Global Head of HR to ensure smooth HR operations, encompassing policy rollouts, payroll management, and benefits oversight. This opportunity is ideal for individuals well-versed in HR operations and systems, and who thrive in dynamic, rapidly evolving environments.
This position is a 12-month fixed-term contract, located in our London office, with the option for partial remote work.
Primary Responsibilities:
Assist in setting up and configuring the new HRIS system, HiBob.
Support the expansion of HR policies globally.
Operationalize and document fundamental HR processes, such as performance evaluations, compensation and promotion management, and handling work visas.
Establish an HR dashboard and collaborate on KPIs and KRIs reporting for the HR department.
Key Duties:
HRIS & ATS Implementation & Maintenance
Aid in configuring, implementing, and enhancing the organization’s new HR Information System (HRIS) and Applicant Tracking System (ATS).
Ensure data integrity, manage system updates, and address issues in coordination with vendors and internal stakeholders.
Generate HR reports and dashboards to facilitate decision-making.
Act as the primary administrator and contact point for system-related queries and enhancements.
HR Operations
Assist in formulating and introducing HR policies across international locations, ensuring alignment with local regulations.
Update and manage HR documentation, including employee handbooks, contracts, and compliance policies.
Support payroll feed operationalization for timely and accurate data flow between HR systems, payroll providers, and the Finance team.
Take charge of benefits administration, encompassing enrollments, renewals, and vendor liaison.
Employee Lifecycle & Administration
Collaborate with HR colleagues to facilitate smooth onboarding and offboarding procedures, inclusive of documentation, system setups, and compliance verifications.
Support HR processes related to performance management, promotions, and internal mobility.
Serve as a point of contact for HR operational inquiries from employees and managers.
Qualifications:
Possess 3-5 years of HR operations experience, preferably in a fast-paced, global setting.
Hands-on experience with HRIS and ATS implementation, configuration, and maintenance (experience with HiBob required, Greenhouse preferred).
Robust comprehension of HR processes, payroll feeds, and benefits administration.
Strong analytical skills, with the ability to generate HR reports and insights.
Detail-oriented with exceptional organizational abilities.
Capable of managing multiple tasks and stakeholders in a high-paced environment.
Proficiency in Excel/Google Sheets and HR reporting tools.
Preferred Credentials:
Prior experience in formulating and implementing HR policies in a multi-jurisdictional context.
Background in the fintech or tech sector.
Project management expertise.
Knowledge of global HR compliance and employment laws.
Familiarity with working alongside third-party payroll and benefits providers.
Benefits:
Transparent company culture that embodies ambition, innovation, and teamwork, promoting honesty and integrity.
Biannual discretionary bonus awards.
Benefits package, including Private Medical Insurance, Group Personal Pension with Royal London, and Group Income Protection.
Regular events and activities for team bonding and relaxation.