Content Operations Specialist

Parque Industrial Global Park Querétaro, Mexico
Full time
Remote
Compensation is not specified
Role
Operations Manager
Description

Overview:

Binance, a key player in the global blockchain ecosystem known for its cryptocurrency exchange, is looking for a meticulous and proactive Operations Specialist to provide comprehensive support to the Content Business Unit (Content BU). This position is vital in ensuring the seamless day-to-day operations, efficient campaign executions, and process enhancements within various content products and regions.

Responsibilities:

  • Coordinate closely with internal and external stakeholders to meet operational and performance targets within the Content BU.
  • Assist in managing campaigns, including Learn & Earn (L&E) initiatives and other content or educational programs by overseeing setup, tracking progress, and reporting.
  • Maintain and oversee content and campaign calendars to ensure synchronization among product, marketing, and social media strategies.
  • Collaborate with tech, product, and compliance teams to address operational requests like new language integrations, customizations, and legal/data-related updates.
  • Manage localization workflows for new content, ensuring smooth transition from request to publication across different languages.
  • Keep track of localization processes and access requests for the Content Management System (CMS) to facilitate the inclusion of new languages and provide local team access.
  • Address content-related customer service inquiries, specifically those related to courses, learning programs, and site user experience.
  • Coordinate social media scheduling and content distribution for the Content BU in partnership with global marketing and regional teams.
  • Support data tracking and performance reporting, working closely with analytics teams to draw valuable insights and enhance content strategies.
  • Undertake ad-hoc operational tasks to streamline workflows and bolster seamless collaboration across teams.

Requirements:

  • 2–4 years of experience in operations, project coordination, or product management, preferably in education, technology, or content-related environments.
  • Strong organizational and multitasking abilities, capable of managing diverse stakeholders and tasks spanning multiple regions.
  • Exceptional communication, problem-solving, and coordination skills.
  • Proficiency in CMS platforms, localization processes, and data reporting tools such as Google Analytics or Looker Studio.
  • Detail-oriented, proactive, and adept at working in a dynamic international setting.
  • Enthusiasm for education, content, and blockchain technology, with experience in the crypto industry considered advantageous.
  • Proficiency in English for seamless coordination with international partners; knowledge of additional languages like Mandarin is beneficial.

Perks Include:

  • Collaborating within a user-centric global organization with ample autonomy on innovative projects.
  • Engaging with top-tier talent in a flat organizational structure.
  • Working on unique, high-paced projects in a results-driven environment with growth opportunities.
  • Competitive remuneration and comprehensive company benefits.
  • Possibility of a work-from-home arrangement, subject to the nature of the business team's responsibilities.

Binance is dedicated to promoting equal employment opportunities through a diverse workforce to drive success.

By applying for this role, you acknowledge having read and accepting our Candidate Privacy Notice.

AI tools may be used during the hiring process for specific tasks, providing support to the recruitment team without replacing human judgment. Final hiring decisions are human-driven. For more insights on data processing, feel free to contact us.

Skills Required
Avatar
Binance
Website
Not specified
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Business Development Remote Commission-Based Web3

Part time
Remote
Legendary Managements Is Hiring BD Partners (Commission-Based)We’re expanding our Business Development (BD) team — and looking for sharp, well-connected Web3 operators who can help us drive serious growth by connecting us with real builders. 
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for: 
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For 
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based: 
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner. 
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy 
If your connections need real help scaling — we’re the team to call.
Payment in Crypto
4,000-7,000
Monthly
See details

Operation Manager (Crypto)

Ho Chi Minh, Vietnam
Ho Chi Minh, Vietnam
Full time
Remote
About the Company: 
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role: 
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements: 
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
167-250
Monthly
See details

Member Service Representative

Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
4,507-6,760
Monthly
See details

Full-time Hackintosh iOS development

Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
125-250
Monthly
See details

Appointment Setter

California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
5,567-5,947
Monthly
See details