CRM MarTech Project Manager (User Acquisition Focus)
Singapore
Full time
Hybrid
Compensation is not specified
Role
Project Manager
Description
About the Role
We are in search of a talented CRM MarTech Project Manager to join our dynamic team. The chosen candidate will report directly to the CRM Martech & Projects Director and will be instrumental in executing CRM strategies, from defining business requirements to final implementation.
As a vital member of the CRM team, the CRM MarTech Project Manager will collaborate closely with marketing, product, data, growth, and tech teams to drive significant user engagements. This individual will work on CRM applications that play a crucial role in user engagement and retention. The role offers exposure to project management, growth strategy, and data analytics.
Responsibilities
- Work with stakeholders to design CRM strategies that enhance customer experience and retention
- Use customer data and insights to guide campaigns and projects
- Manage the CRM function to oversee project development from inception to completion
- Collaborate with development teams to plan work efforts, define milestones, and allocate resources
- Engage with cross-functional teams to specify technical requirements and ensure timely project delivery
- Effectively communicate project status, potential issues, and key deliverables to internal and external stakeholders
- Assist in planning and ensuring quality assurance for data tracking events and integration projects
- Maintain project documentation for timely delivery and milestones
- Act as a point of contact between internal teams and external vendors
Requirements
- 4+ years of experience in customer data platforms management in a Growth role
- Hands-on expertise with CDP in retention, acquisition, experimentation, data visualization tools, and data warehouses
- Proficiency in API requirements and scripting for campaign automation and dynamic personalization
- Strong analytical skills to query and interpret complex datasets using SQL
- Ability to translate CRM requirements into PRDs
- Skilled in project management tools, methodologies, and best practices
- Self-motivated, proactive, and a problem-solver who can navigate challenges independently.
Skills Required

Сrypto.com
Website
Сrypto.comCompany size
Not specified
Location
United States
Description
Not specified