(Crypto) Operation Specialist
We specialize in providing advanced fintech solutions to international clients, focusing on empowering financial institutions through custom software development services like portfolio management systems and related financial technology platforms. Alongside our technical expertise, we offer strategic consulting to optimize operations, including managing third-party vendor relationships and ensuring seamless delivery and performance.
Responsibilities:
Business Partners Onboarding
- Manage account opening processes across various exchange, banking, and brokerage partners to ensure smooth operational integration.
- Work with stakeholders to gather required documentation, complete KYB/KYC checks, and follow up in a timely manner.
- Configure accounts across partner platforms, establish third-party connectivity, and support process enhancements for increased efficiency.
Operations Support & Documentation
- Maintain organized internal records and account documentation.
- Assist in audit readiness, regulatory reviews, and documentation control.
- Contribute to process improvements and automation initiatives to enhance scalability.
Platform Operations & Automation
- Support daily booking and data workflows in the portfolio management system.
- Ensure data accuracy and reconcile discrepancies across systems.
- Assist in PMS automation efforts to minimize manual tasks and enhance reliability.
Cross-Functional Collaboration
- Collaborate with teams and partners to facilitate project execution.
- Monitor task progress, assist in meeting milestones and deadlines.
Requirements:
- Bachelor's degree in Business, Finance, or a related field.
- 3-5 years of experience in operations or project management.
- Strong organizational skills, meticulous attention to detail, and ability to handle sensitive material discreetly.
- Comfortable working in a fast-paced, startup environment, with a preference for candidates passionate about the crypto industry.
- Proactive communicator and team player.
- Proficient in English, with knowledge of additional languages such as Mandarin considered a bonus.
Please note, we may utilize AI tools to aid in the hiring process, however, final decisions remain in human hands. For further information on data processing, kindly reach out to us.