Customer Success Manager
United States
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo, an industry-leading digital asset solutions provider, specializes in custody, wallets, staking, trading, and settlement services. Dedicated to enhancing client security within the digital asset realm, BitGo facilitates services from regulated cold storage. With a global presence and multiple Trust companies, BitGo caters to various institutions, prominent brands, exchanges, and millions of retail investors globally. As a key player in the digital economy, BitGo manages a substantial portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider on a global scale.
The Customer Success Managers at BitGo work closely with institutional clients and partners, offering personalized service to uncover their business requirements and ensure optimal utilization of BitGo's product suite.
Responsibilities:
- Communicate the value of BitGo to enhance customer satisfaction and engagement
- Collaborate with institutional clients and growing crypto platform providers as a trusted advisor
- Demonstrate expertise in products and services to provide enthusiastic support and guidance
- Liaise across teams such as Product, Engineering, Technical Support, and Sales to enhance product usage, gather feedback, and propose solutions to address customer needs
- Collaborate with Solutions Engineering during onboarding to successfully activate new accounts
- Partner with the Sales team throughout the customer lifecycle to minimize churn and secure renewals
Skills & Experience:
- Minimum of 4+ years of account management or customer success management experience in the technology or finance sectors
- A strong eagerness to learn, with a curiosity to understand processes
- Demonstrated motivation to champion customers and convey their perspectives with empathy
- Operating with an entrepreneurial mindset, taking ownership of responsibilities and ensuring desired outcomes
- Ability to manage conflicting priorities and exercise creative problem-solving skills
- Excellent written and verbal communication abilities
- Preferred experience in cryptocurrency trading or custody operations
Why Join BitGo?
In disrupting an industry, BitGo seeks individuals with vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of dedicated individuals who strive for excellence, embodying corporate values of ownership, craftsmanship, and transparent communications. BitGo welcomes those who bring innovative thinking, problem-solving skills, and a willingness to take calculated risks to revolutionize global financial markets.
Here are the advantages of working at BitGo:
- Competitive salary, bonus, and stock options
- Comprehensive health insurance coverage for employees, partners, and dependents
- Up to 5% 401k company match
- Paid parental leave and vacation time
- Complimentary custom lunches, dinners, and snacks
- Provided computer equipment and customized workplace furniture
- Stimulating startup environment with supportive colleagues
- Benefits subject to location-specific variations
Cryptocurrencies represent a radical shift in the financial services sector. Join BitGo and be part of the team that reshapes investment practices.
Pay Transparency Notice: Depending on your place within the organization and location, the remuneration for this role typically falls within the $140,000 - $170,000 USD base salary range. Equity, an annual performance bonus, and the aforementioned benefits are encompassed within this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
Bitget
Sales Development Representative (Remote-Worldwide)
Full time
Remote
Scope of Work
Initiate outbound prospecting activities via cold calls, emails, and social channels to build robust B2B lead pipelines.
Research, identify, and qualify potential business opportunities within target markets and verticals.
Engage prospects in consultative conversations, effectively communicating value propositions and handling objections.
Document all prospect interactions and pipeline activities accurately within CRM systems.
Collaborate with project coordinators and client stakeholders to align messaging and refine outreach approaches.
Provide constructive feedback to enhance AI training datasets based on real-world interactions and industry best practices.
Analyze results from outreach initiatives and propose strategies for continuous improvement.
Preferred Qualifications
5+ years of recent, hands-on experience in B2B sales development, with a track record of success in outbound prospecting.
Expertise in cold calling, lead qualification, and consultative sales conversations within complex sales cycles.
Proficiency with leading CRM tools for pipeline management and activity tracking.
Exceptional written and verbal communication skills, with a strong focus on professionalism and clarity.
Demonstrated ability to adapt messaging for diverse industries and customer personas.
Strong analytical and feedback skills to support data-driven AI system training.
Previous participation in technology-driven sales engagements or AI-related projects is a plus.
Initiate outbound prospecting activities via cold calls, emails, and social channels to build robust B2B lead pipelines.
Research, identify, and qualify potential business opportunities within target markets and verticals.
Engage prospects in consultative conversations, effectively communicating value propositions and handling objections.
Document all prospect interactions and pipeline activities accurately within CRM systems.
Collaborate with project coordinators and client stakeholders to align messaging and refine outreach approaches.
Provide constructive feedback to enhance AI training datasets based on real-world interactions and industry best practices.
Analyze results from outreach initiatives and propose strategies for continuous improvement.
Preferred Qualifications
5+ years of recent, hands-on experience in B2B sales development, with a track record of success in outbound prospecting.
Expertise in cold calling, lead qualification, and consultative sales conversations within complex sales cycles.
Proficiency with leading CRM tools for pipeline management and activity tracking.
Exceptional written and verbal communication skills, with a strong focus on professionalism and clarity.
Demonstrated ability to adapt messaging for diverse industries and customer personas.
Strong analytical and feedback skills to support data-driven AI system training.
Previous participation in technology-driven sales engagements or AI-related projects is a plus.
SADR B
Looking for a Sales Partner / Co-founder (Tech Venture - Launch Phase)
Asia, USA +2
Asia, USA +2
Part time
Remote
We are officially launching! We have a solid technical team already in place, specialized in website and mobile app development, with an upcoming focus on Web3 solutions.
What makes Oferli unique is our core payment infrastructure: we operate on a 100% crypto payment system, providing a modern, borderless transaction experience for our clients.
We are opening our doors to a serious, driven Sales Partner who wants to build this foundation right alongside us from day one.
The Perks:
15% commission on every closed project, paid automatically in crypto upon client payment.
Be part of a pioneering tech venture introducing seamless 100% crypto payments to the market.
Total flexibility and co-founder status to scale the business together.
The Goal: Prospect, negotiate, and close deals for digital development services (local & international clients).
If you are a results-driven sales expert who wants to build a real venture with us, shoot me a DM.
What makes Oferli unique is our core payment infrastructure: we operate on a 100% crypto payment system, providing a modern, borderless transaction experience for our clients.
We are opening our doors to a serious, driven Sales Partner who wants to build this foundation right alongside us from day one.
The Perks:
15% commission on every closed project, paid automatically in crypto upon client payment.
Be part of a pioneering tech venture introducing seamless 100% crypto payments to the market.
Total flexibility and co-founder status to scale the business together.
The Goal: Prospect, negotiate, and close deals for digital development services (local & international clients).
If you are a results-driven sales expert who wants to build a real venture with us, shoot me a DM.
Payment in Crypto
SADR B
Strategic Sales Partner (Commission-Based) – Oferli📉
Remote, USA
Remote, USA
Part time
Remote
About the Role:
Oferli is preparing for its official launch, and we are looking for a high-performing, driven Strategic Sales Partner to spearhead our client acquisition. Our technical team is already fully in place and ready to deliver. If you have a proven track record in closing deals and want to partner with a fast-growing venture, this is your opportunity to scale with us.
Services & Roadmap:
Phase 1 (Starting Now): We are launching with Mobile App and Website Development.
Phase 2 (Coming Later): We will expand our ecosystem to integrate Web3 services.
Payment Model: Oferli operates on 100% Crypto Payments. We leverage the true power of decentralization—offering our clients global, borderless, instant, and secure transactions without traditional banking bottlenecks, unlocking massive advantages for international business.
Compensation Structure:
15% Commission on every single project secured and successfully brought into Oferli. (High-earning potential paid directly via crypto based on your performance).
What We Expect:
Proven experience in B2B sales, closing deals, and business development.
Strong communication skills and a results-driven mindset.
Comfort with or understanding of crypto/digital assets is a strong plus.
Ability to work independently and deliver fast outcomes.
How to Apply:
If you are ready to drive results and grow with us, please send a brief summary of your recent closed deals, your outreach strategy, and your availability to get
Oferli is preparing for its official launch, and we are looking for a high-performing, driven Strategic Sales Partner to spearhead our client acquisition. Our technical team is already fully in place and ready to deliver. If you have a proven track record in closing deals and want to partner with a fast-growing venture, this is your opportunity to scale with us.
Services & Roadmap:
Phase 1 (Starting Now): We are launching with Mobile App and Website Development.
Phase 2 (Coming Later): We will expand our ecosystem to integrate Web3 services.
Payment Model: Oferli operates on 100% Crypto Payments. We leverage the true power of decentralization—offering our clients global, borderless, instant, and secure transactions without traditional banking bottlenecks, unlocking massive advantages for international business.
Compensation Structure:
15% Commission on every single project secured and successfully brought into Oferli. (High-earning potential paid directly via crypto based on your performance).
What We Expect:
Proven experience in B2B sales, closing deals, and business development.
Strong communication skills and a results-driven mindset.
Comfort with or understanding of crypto/digital assets is a strong plus.
Ability to work independently and deliver fast outcomes.
How to Apply:
If you are ready to drive results and grow with us, please send a brief summary of your recent closed deals, your outreach strategy, and your availability to get
Payment in Crypto
Jack Morty
Internet Research Specialist
Part time
Remote
About the Company
We are a digital marketing team focused on affiliate marketing, SEO, and content-driven growth. Our goal is to discover new opportunities for organic traffic, expand content projects, and grow affiliate partnerships across international markets.
We value curiosity, attention to detail, and the ability to find high-quality information efficiently.
Requirements
Strong internet research skills.
Ability to quickly find relevant information.
Analytical mindset.
Attention to detail.
Experience with Google Sheets or Microsoft Excel.
Basic English proficiency for working with international websites.
Nice to Have
Experience in searching for, organizing, and analyzing information.
Basic understanding of SEO.
Familiarity with content marketing.
Benefits
Flexible working hours.
Fully remote position.
Competitive compensation based on workload or hourly rate.
Long-term collaboration opportunities.
Work on international digital marketing projects.
Clear tasks and well-defined requirements.
Opportunity to grow your skills in affiliate marketing, SEO, and digital marketing.
Friendly team and fast communication.
We are a digital marketing team focused on affiliate marketing, SEO, and content-driven growth. Our goal is to discover new opportunities for organic traffic, expand content projects, and grow affiliate partnerships across international markets.
We value curiosity, attention to detail, and the ability to find high-quality information efficiently.
Requirements
Strong internet research skills.
Ability to quickly find relevant information.
Analytical mindset.
Attention to detail.
Experience with Google Sheets or Microsoft Excel.
Basic English proficiency for working with international websites.
Nice to Have
Experience in searching for, organizing, and analyzing information.
Basic understanding of SEO.
Familiarity with content marketing.
Benefits
Flexible working hours.
Fully remote position.
Competitive compensation based on workload or hourly rate.
Long-term collaboration opportunities.
Work on international digital marketing projects.
Clear tasks and well-defined requirements.
Opportunity to grow your skills in affiliate marketing, SEO, and digital marketing.
Friendly team and fast communication.
Payment in Crypto
Jack Morty
Web Researcher
Part time
Remote
About the Company
We are a digital marketing team focused on affiliate marketing, SEO, and content-driven growth. Our goal is to discover new opportunities for organic traffic, expand content projects, and grow affiliate partnerships across international markets.
We value curiosity, attention to detail, and the ability to find high-quality information efficiently.
Requirements
Strong internet research skills.
Ability to quickly find relevant information.
Analytical mindset.
Attention to detail.
Experience with Google Sheets or Microsoft Excel.
Basic English proficiency for working with international websites.
Nice to Have
Experience in searching for, organizing, and analyzing information.
Basic understanding of SEO.
Familiarity with content marketing.
Benefits
Flexible working hours.
Fully remote position.
Competitive compensation based on workload or hourly rate.
Long-term collaboration opportunities.
Work on international digital marketing projects.
Clear tasks and well-defined requirements.
Opportunity to grow your skills in affiliate marketing, SEO, and digital marketing.
Friendly team and fast communication.
We are a digital marketing team focused on affiliate marketing, SEO, and content-driven growth. Our goal is to discover new opportunities for organic traffic, expand content projects, and grow affiliate partnerships across international markets.
We value curiosity, attention to detail, and the ability to find high-quality information efficiently.
Requirements
Strong internet research skills.
Ability to quickly find relevant information.
Analytical mindset.
Attention to detail.
Experience with Google Sheets or Microsoft Excel.
Basic English proficiency for working with international websites.
Nice to Have
Experience in searching for, organizing, and analyzing information.
Basic understanding of SEO.
Familiarity with content marketing.
Benefits
Flexible working hours.
Fully remote position.
Competitive compensation based on workload or hourly rate.
Long-term collaboration opportunities.
Work on international digital marketing projects.
Clear tasks and well-defined requirements.
Opportunity to grow your skills in affiliate marketing, SEO, and digital marketing.
Friendly team and fast communication.
Payment in Crypto