Customer Success Manager
United States
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo, an industry-leading digital asset solutions provider, specializes in custody, wallets, staking, trading, and settlement services. Dedicated to enhancing client security within the digital asset realm, BitGo facilitates services from regulated cold storage. With a global presence and multiple Trust companies, BitGo caters to various institutions, prominent brands, exchanges, and millions of retail investors globally. As a key player in the digital economy, BitGo manages a substantial portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider on a global scale.
The Customer Success Managers at BitGo work closely with institutional clients and partners, offering personalized service to uncover their business requirements and ensure optimal utilization of BitGo's product suite.
Responsibilities:
- Communicate the value of BitGo to enhance customer satisfaction and engagement
- Collaborate with institutional clients and growing crypto platform providers as a trusted advisor
- Demonstrate expertise in products and services to provide enthusiastic support and guidance
- Liaise across teams such as Product, Engineering, Technical Support, and Sales to enhance product usage, gather feedback, and propose solutions to address customer needs
- Collaborate with Solutions Engineering during onboarding to successfully activate new accounts
- Partner with the Sales team throughout the customer lifecycle to minimize churn and secure renewals
Skills & Experience:
- Minimum of 4+ years of account management or customer success management experience in the technology or finance sectors
- A strong eagerness to learn, with a curiosity to understand processes
- Demonstrated motivation to champion customers and convey their perspectives with empathy
- Operating with an entrepreneurial mindset, taking ownership of responsibilities and ensuring desired outcomes
- Ability to manage conflicting priorities and exercise creative problem-solving skills
- Excellent written and verbal communication abilities
- Preferred experience in cryptocurrency trading or custody operations
Why Join BitGo?
In disrupting an industry, BitGo seeks individuals with vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of dedicated individuals who strive for excellence, embodying corporate values of ownership, craftsmanship, and transparent communications. BitGo welcomes those who bring innovative thinking, problem-solving skills, and a willingness to take calculated risks to revolutionize global financial markets.
Here are the advantages of working at BitGo:
- Competitive salary, bonus, and stock options
- Comprehensive health insurance coverage for employees, partners, and dependents
- Up to 5% 401k company match
- Paid parental leave and vacation time
- Complimentary custom lunches, dinners, and snacks
- Provided computer equipment and customized workplace furniture
- Stimulating startup environment with supportive colleagues
- Benefits subject to location-specific variations
Cryptocurrencies represent a radical shift in the financial services sector. Join BitGo and be part of the team that reshapes investment practices.
Pay Transparency Notice: Depending on your place within the organization and location, the remuneration for this role typically falls within the $140,000 - $170,000 USD base salary range. Equity, an annual performance bonus, and the aforementioned benefits are encompassed within this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
mike William
Remote Campaign Marketer & Financial Liaison
Part time
Remote
We are seeking a dynamic and results-driven Remote Campaign Marketer & Financial Liaison to join our non-profit team. This specialized role focuses primarily on planning and executing marketing and fundraising campaigns to support our charitable mission, alongside acting as a secure financial intermediary to manage and track campaign funds transparently—all from the comfort of your home.We warmly welcome beginners and students to apply! If you have the passion, enthusiasm, and willingness to learn, we would love to have you on our virtual team.Key Responsibilities:Plan, develop, and execute digital marketing and fundraising campaigns across various online platforms to maximize donor engagement and reach.Create compelling promotional content, ads, and updates to drive awareness for our charitable rescue operations and community initiatives.Serve as a financial liaison and intermediary for campaigns, overseeing the secure collection, tracking, and transparent reconciliation of donations and funds.Coordinate with donors, stakeholders, and team members to ensure seamless communication and financial accountability throughout each campaign.Monitor campaign performance, analyze results, and provide regular reports on fundraising progress and financial flows.Qualifications & Requirements:Experience or strong interest in digital marketing, campaign management, or fundraising (Fresh graduates and students are welcome).Basic understanding or willingness to learn financial coordination, handling donations, or acting as a financial liaison.Excellent written and verbal communication skills in English for effective copywriting and stakeholder engagement.Proficiency in digital marketing tools, social media platforms, and online payment/financial tracking systems.High commitment to transparency, financial integrity, data privacy, and ethical standards.Self-motivated, organized, and able to work independently in a remote environment.
IMPORTANT WARNING:Please read carefully before applying! Do not submit your application unless you fully possess or strongly match the required skills, qualifications, and the ability to handle campaign marketing and financial coordination responsibly. Applications that do not meet these criteria will not be considered.Job Type: Contract / Remote (Flexible hours based on campaign needs)
IMPORTANT WARNING:Please read carefully before applying! Do not submit your application unless you fully possess or strongly match the required skills, qualifications, and the ability to handle campaign marketing and financial coordination responsibly. Applications that do not meet these criteria will not be considered.Job Type: Contract / Remote (Flexible hours based on campaign needs)
Payment in Crypto
SADR B
Strategic Business Development Partner - Tech Solutions
Remote, USA
Remote, USA
Part time
Remote
Strategic Business Development Partner - Tech Solutions
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli provides enterprise-grade software engineering and scalable cloud solutions. As we scale our footprint, we are partnering with experienced business developers and sales professionals who can connect growing companies with our technical expertise.
Core Responsibilities
Identify and engage key decision-makers (CTOs, Founders, Operations Managers) requiring custom software or cloud infrastructure.
Build, manage, and nurture a robust commercial pipeline for Oferli.
Lead introductory discovery meetings and pitch technical solutions effectively.
Work in close alignment with Oferli's core team to ensure smooth onboarding for new clients.
Ideal Profile & Qualifications
Proven experience in B2B sales, business development, or technology partnership roles.
Ability to understand and communicate software engineering and cloud architecture value propositions.
Strong closing skills and an established professional network.
Highly disciplined, self-directed, and results-oriented.
Partnership Structure
Remuneration and partnership framework will be tailored and finalized during direct discussions with selected candidates.
How to Apply Apply directly through LaborX by sharing your professional profile or relevant background details.
Payment in Crypto
SADR B
B2B Sales & Growth Partner (Software & Cloud Solutions)
Remote, USA
Remote, USA
Part time
Remote
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli bridges complex technical execution with high-value business outcomes. We specialize in custom software engineering and cloud infrastructure for growing enterprises and ambitious startups. To accelerate our market expansion, we are looking for a proactive B2B Sales & Growth Partner to drive client acquisition and secure new service agreements.
Core Responsibilities
Drive end-to-end client acquisition for custom software development and cloud architecture projects.
Map target industries, pitch decision-makers, and convert prospective leads into active clients.
Manage client relationships from the initial introduction through to contract finalization.
Represent Oferli’s technical capabilities with clarity and professionalism in the marketplace.
Ideal Profile & Qualifications
Demonstrated success in B2B tech sales, SaaS, or IT service partnership acquisition.
Strong network and the ability to autonomously generate and close qualified leads.
Excellent negotiation, persuasion, and client communication skills.
Entrepreneurial mindset, high autonomy, and commitment to performance-driven collaboration.
Partnership Structure
Partnership terms, revenue-sharing model, and collaboration details will be discussed and structured directly during the interview phase.
How to Apply Submit your professional background summary or portfolio directly via LaborX.
About Oferli Oferli bridges complex technical execution with high-value business outcomes. We specialize in custom software engineering and cloud infrastructure for growing enterprises and ambitious startups. To accelerate our market expansion, we are looking for a proactive B2B Sales & Growth Partner to drive client acquisition and secure new service agreements.
Core Responsibilities
Drive end-to-end client acquisition for custom software development and cloud architecture projects.
Map target industries, pitch decision-makers, and convert prospective leads into active clients.
Manage client relationships from the initial introduction through to contract finalization.
Represent Oferli’s technical capabilities with clarity and professionalism in the marketplace.
Ideal Profile & Qualifications
Demonstrated success in B2B tech sales, SaaS, or IT service partnership acquisition.
Strong network and the ability to autonomously generate and close qualified leads.
Excellent negotiation, persuasion, and client communication skills.
Entrepreneurial mindset, high autonomy, and commitment to performance-driven collaboration.
Partnership Structure
Partnership terms, revenue-sharing model, and collaboration details will be discussed and structured directly during the interview phase.
How to Apply Submit your professional background summary or portfolio directly via LaborX.
Payment in Crypto
SADR B
Strategic B2B Business Development Partner
Remote, USA
Remote, USA
Part time
Remote
Strategic B2B Business Development Partner
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli is a software engineering and cloud architecture firm delivering robust technological solutions to businesses and startups. As we scale our operations, we are seeking a results-driven Strategic B2B Business Development Partner to spearhead our client acquisition efforts and expand our market reach.
Core Responsibilities
Identify, qualify, and secure high-value B2B clients in need of custom software development and cloud solutions.
Build and maintain a strategic pipeline of prospective enterprise partners and clients.
Lead initial outreach, discovery calls, and presentations to decision-makers (CEOs, CTOs, Operations Directors).
Collaborate directly with Oferli’s executive and technical teams to align client requirements with technical deliverables.
Ideal Profile & Qualifications
Proven professional background in B2B sales, business development, or tech industry partnership management.
Strong existing network and a demonstrated ability to close service contracts independently.
Exceptional communication, negotiation, and relationship-building skills.
Self-motivated, autonomous operator with a high standard of professional execution.
Partnership Structure
Remuneration and partnership terms will be discussed and structured directly with selected candidates during the interview process.
How to Apply Submit your professional background summary or portfolio directly via LaborX, highlighting your experience in B2B client acquisition.
Company: Oferli Industry: Software Engineering & Cloud Architecture Location: Remote / Global
About Oferli Oferli is a software engineering and cloud architecture firm delivering robust technological solutions to businesses and startups. As we scale our operations, we are seeking a results-driven Strategic B2B Business Development Partner to spearhead our client acquisition efforts and expand our market reach.
Core Responsibilities
Identify, qualify, and secure high-value B2B clients in need of custom software development and cloud solutions.
Build and maintain a strategic pipeline of prospective enterprise partners and clients.
Lead initial outreach, discovery calls, and presentations to decision-makers (CEOs, CTOs, Operations Directors).
Collaborate directly with Oferli’s executive and technical teams to align client requirements with technical deliverables.
Ideal Profile & Qualifications
Proven professional background in B2B sales, business development, or tech industry partnership management.
Strong existing network and a demonstrated ability to close service contracts independently.
Exceptional communication, negotiation, and relationship-building skills.
Self-motivated, autonomous operator with a high standard of professional execution.
Partnership Structure
Remuneration and partnership terms will be discussed and structured directly with selected candidates during the interview process.
How to Apply Submit your professional background summary or portfolio directly via LaborX, highlighting your experience in B2B client acquisition.
Payment in Crypto
TAQuant
Business Development Associates/Managers
Full time
Remote
About the Role
We're opening five BD Associate positions to expand our outreach capacity and grow the pipeline that powers TA Quant's partnerships and client base. As a BD Associate, you'll be the first point of contact between TA Quant and the projects, exchanges, and counterparties we want to work with. That means running targeted outreach campaigns, opening conversations, qualifying opportunities, and passing warm leads up to BD Managers for progression. This is a high-volume, high-communication role. You'll be managing a lot of simultaneous conversations across Telegram, Discord, X, and email, staying organized and professional throughout while moving quickly. If you're someone who is plugged into the crypto space, knows how to start and sustain a conversation without sounding like a template, and wants to grow in a BD career inside a real trading firm, this is a great place to build that foundation.
Responsibilities
Conduct targeted outreach to projects, exchanges, protocols, and potential partners across relevant channels
Serve as the primary point of contact for initial conversations and early relationship building with prospects
Qualify leads and opportunities and facilitate warm handoffs to BD Managers
Maintain accurate CRM records and keep outreach activity well-documented and up to date
Coordinate meetings, introductions, and follow-ups to keep deals moving through the pipeline
Stay current on crypto market developments, new project launches, and ecosystem trends to identify outreach opportunities
Requirements
1+ years of experience in a BD, sales, or client-facing role
Strong written and verbal communication skills with the ability to manage a high volume of ongoing conversations simultaneously
Organized and detail-oriented, comfortable working in a fast-paced, async-first remote environment
Genuine interest in crypto, Web3, and digital asset markets
Nice to Have
Crypto-native background with existing familiarity of the ecosystem, projects, and key players
Experience using CRM tools and structured outreach workflows
Prior exposure to market making, liquidity services, or trading infrastructure
Active presence in crypto communities on X, Telegram, or Discord
We're opening five BD Associate positions to expand our outreach capacity and grow the pipeline that powers TA Quant's partnerships and client base. As a BD Associate, you'll be the first point of contact between TA Quant and the projects, exchanges, and counterparties we want to work with. That means running targeted outreach campaigns, opening conversations, qualifying opportunities, and passing warm leads up to BD Managers for progression. This is a high-volume, high-communication role. You'll be managing a lot of simultaneous conversations across Telegram, Discord, X, and email, staying organized and professional throughout while moving quickly. If you're someone who is plugged into the crypto space, knows how to start and sustain a conversation without sounding like a template, and wants to grow in a BD career inside a real trading firm, this is a great place to build that foundation.
Responsibilities
Conduct targeted outreach to projects, exchanges, protocols, and potential partners across relevant channels
Serve as the primary point of contact for initial conversations and early relationship building with prospects
Qualify leads and opportunities and facilitate warm handoffs to BD Managers
Maintain accurate CRM records and keep outreach activity well-documented and up to date
Coordinate meetings, introductions, and follow-ups to keep deals moving through the pipeline
Stay current on crypto market developments, new project launches, and ecosystem trends to identify outreach opportunities
Requirements
1+ years of experience in a BD, sales, or client-facing role
Strong written and verbal communication skills with the ability to manage a high volume of ongoing conversations simultaneously
Organized and detail-oriented, comfortable working in a fast-paced, async-first remote environment
Genuine interest in crypto, Web3, and digital asset markets
Nice to Have
Crypto-native background with existing familiarity of the ecosystem, projects, and key players
Experience using CRM tools and structured outreach workflows
Prior exposure to market making, liquidity services, or trading infrastructure
Active presence in crypto communities on X, Telegram, or Discord
Payment in Crypto