Customer Success Manager
United States
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo, an industry-leading digital asset solutions provider, specializes in custody, wallets, staking, trading, and settlement services. Dedicated to enhancing client security within the digital asset realm, BitGo facilitates services from regulated cold storage. With a global presence and multiple Trust companies, BitGo caters to various institutions, prominent brands, exchanges, and millions of retail investors globally. As a key player in the digital economy, BitGo manages a substantial portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider on a global scale.
The Customer Success Managers at BitGo work closely with institutional clients and partners, offering personalized service to uncover their business requirements and ensure optimal utilization of BitGo's product suite.
Responsibilities:
- Communicate the value of BitGo to enhance customer satisfaction and engagement
- Collaborate with institutional clients and growing crypto platform providers as a trusted advisor
- Demonstrate expertise in products and services to provide enthusiastic support and guidance
- Liaise across teams such as Product, Engineering, Technical Support, and Sales to enhance product usage, gather feedback, and propose solutions to address customer needs
- Collaborate with Solutions Engineering during onboarding to successfully activate new accounts
- Partner with the Sales team throughout the customer lifecycle to minimize churn and secure renewals
Skills & Experience:
- Minimum of 4+ years of account management or customer success management experience in the technology or finance sectors
- A strong eagerness to learn, with a curiosity to understand processes
- Demonstrated motivation to champion customers and convey their perspectives with empathy
- Operating with an entrepreneurial mindset, taking ownership of responsibilities and ensuring desired outcomes
- Ability to manage conflicting priorities and exercise creative problem-solving skills
- Excellent written and verbal communication abilities
- Preferred experience in cryptocurrency trading or custody operations
Why Join BitGo?
In disrupting an industry, BitGo seeks individuals with vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of dedicated individuals who strive for excellence, embodying corporate values of ownership, craftsmanship, and transparent communications. BitGo welcomes those who bring innovative thinking, problem-solving skills, and a willingness to take calculated risks to revolutionize global financial markets.
Here are the advantages of working at BitGo:
- Competitive salary, bonus, and stock options
- Comprehensive health insurance coverage for employees, partners, and dependents
- Up to 5% 401k company match
- Paid parental leave and vacation time
- Complimentary custom lunches, dinners, and snacks
- Provided computer equipment and customized workplace furniture
- Stimulating startup environment with supportive colleagues
- Benefits subject to location-specific variations
Cryptocurrencies represent a radical shift in the financial services sector. Join BitGo and be part of the team that reshapes investment practices.
Pay Transparency Notice: Depending on your place within the organization and location, the remuneration for this role typically falls within the $140,000 - $170,000 USD base salary range. Equity, an annual performance bonus, and the aforementioned benefits are encompassed within this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
Zeljko Nemet
Business Developers (Web3 / DeFi | KOLs & Traders)
Full time
Remote
At FBYT, we're building a decentralized money management platform designed to redefine how capital is managed and deployed in Web3.
We're looking for Business Developers to onboard KOLs, traders, and trading communities with real capital behind them.
No CV. No lengthy application.
Trial task:
- Send us a list of 3 people you’d target, who you believe are a good fit and who you’re confident you can connect us with.
- Introduce us to 1 real person with capital, or a trading group with capital.
You'll get paid for the trial, even if you don't get hired.
If you're well connected in Web3 and know how to open doors, send us a message with your list of 3 accounts.
We're looking for Business Developers to onboard KOLs, traders, and trading communities with real capital behind them.
No CV. No lengthy application.
Trial task:
- Send us a list of 3 people you’d target, who you believe are a good fit and who you’re confident you can connect us with.
- Introduce us to 1 real person with capital, or a trading group with capital.
You'll get paid for the trial, even if you don't get hired.
If you're well connected in Web3 and know how to open doors, send us a message with your list of 3 accounts.
Payment in Crypto
SADR B
Web3 Sales & Business Development Partner📉
Remote, USA
Remote, USA
Full time
Remote
Oferli Partnership Announcement
Building the Future of Web3: Join Oferli as a Long-Term Core Partner
Oferli is officially expanding its core leadership. Having successfully established our foundational technical team, we are now opening strategic partnership opportunities for high-level Sales and Business Development Partners specialized in technology and Web3.
We are not looking for short-term contractors; we are searching for dedicated builders ready to scale and elevate this vision to a high international level from the ground up. Our tech team is already set, and now we are expanding to build out the sales and partnership side to bring in major projects.
For security, privacy, and professional efficiency, we have already prepared our dedicated workspace on Notion, along with a secure email-based group discussion space.
What We Are Looking For:
Proven expertise and network within the Technology and Web3 industries.
A long-term entrepreneurial mindset, fully committed to building a powerful ecosystem with us from day one.
Strong capabilities in driving strategic growth, securing high-value projects, and expanding our vision internationally.
If you are a serious professional ready to build this vision with us from the ground up, let’s connect!
Building the Future of Web3: Join Oferli as a Long-Term Core Partner
Oferli is officially expanding its core leadership. Having successfully established our foundational technical team, we are now opening strategic partnership opportunities for high-level Sales and Business Development Partners specialized in technology and Web3.
We are not looking for short-term contractors; we are searching for dedicated builders ready to scale and elevate this vision to a high international level from the ground up. Our tech team is already set, and now we are expanding to build out the sales and partnership side to bring in major projects.
For security, privacy, and professional efficiency, we have already prepared our dedicated workspace on Notion, along with a secure email-based group discussion space.
What We Are Looking For:
Proven expertise and network within the Technology and Web3 industries.
A long-term entrepreneurial mindset, fully committed to building a powerful ecosystem with us from day one.
Strong capabilities in driving strategic growth, securing high-value projects, and expanding our vision internationally.
If you are a serious professional ready to build this vision with us from the ground up, let’s connect!
Payment in Crypto
Grosvenor Capital Brokers Ltd.
Junior Crypto Market Analyst (Remote)
Part time
Remote
Responsibilities:
* Monitoring the cryptocurrency market and tracking market trends in real time
* Analysing news, market data and blockchain metrics
* Preparing internal reports and maintaining analytical documentation
* Participating in team discussions and working meetings
* Adhering to internal processes and working standards
* Continuously developing professional skills through training and mentoring
Requirements:
* An interest in cryptocurrencies, blockchain technologies and financial markets
* Analytical thinking and the ability to work with information
* Attention to detail, responsibility and discipline
* Ability to maintain concentration in a highly dynamic market environment
* Willingness to learn, work as part of a team and take on board feedback
* Trading experience is not essential; training is provided for beginners
* A stable internet connection and the ability to be contactable during working hours
Conditions:
* Fully remote working arrangement
* Flexible working hours
* Paid training and support from mentors
* Opportunities for career progression and professional development
* Access to state-of-the-art digital asset analytics tools
Working arrangement: Full-time
Location: Remote / Worldwide
Key skills:
* Data analytics
* Financial reporting
* Cryptocurrencies
* Attention to detail
* Monitoring the cryptocurrency market and tracking market trends in real time
* Analysing news, market data and blockchain metrics
* Preparing internal reports and maintaining analytical documentation
* Participating in team discussions and working meetings
* Adhering to internal processes and working standards
* Continuously developing professional skills through training and mentoring
Requirements:
* An interest in cryptocurrencies, blockchain technologies and financial markets
* Analytical thinking and the ability to work with information
* Attention to detail, responsibility and discipline
* Ability to maintain concentration in a highly dynamic market environment
* Willingness to learn, work as part of a team and take on board feedback
* Trading experience is not essential; training is provided for beginners
* A stable internet connection and the ability to be contactable during working hours
Conditions:
* Fully remote working arrangement
* Flexible working hours
* Paid training and support from mentors
* Opportunities for career progression and professional development
* Access to state-of-the-art digital asset analytics tools
Working arrangement: Full-time
Location: Remote / Worldwide
Key skills:
* Data analytics
* Financial reporting
* Cryptocurrencies
* Attention to detail
Klim V
Call Center Operator Needed | US Based Native English
Part time
Remote
Hiring: Native English Call Center Representatives (Remote)
We are looking for confident, communicative individuals with a native-level English accent, preferably American (US), to join our remote call center team.
Requirements:
Native or native-level English speaker (US accent preferred)
Excellent communication and conversation skills
Comfortable speaking on the phone
Reliable internet connection and a quiet working environment
Professional and friendly attitude
Compensation:
Fixed payment of $15 per completed call
Flexible schedule
Remote work
If you have a clear, natural English accent and enjoy talking to people, we'd love to hear from you.
To apply, send us a short voice recording introducing yourself along with your contact information.
We are looking for confident, communicative individuals with a native-level English accent, preferably American (US), to join our remote call center team.
Requirements:
Native or native-level English speaker (US accent preferred)
Excellent communication and conversation skills
Comfortable speaking on the phone
Reliable internet connection and a quiet working environment
Professional and friendly attitude
Compensation:
Fixed payment of $15 per completed call
Flexible schedule
Remote work
If you have a clear, natural English accent and enjoy talking to people, we'd love to hear from you.
To apply, send us a short voice recording introducing yourself along with your contact information.
Payment in Crypto
VEVE.bet
Digital Marketing Specialist Wanted
Lima, Peru
Lima, Peru
Part time
Remote
Digital Marketing Specialist (English & Spanish)
Location: Remote
Employment Type: Full-Time or Part-Time (Flexible)
About Us
We are an emerging iGaming company focused on the Latin American market. We are seeking an experienced Digital Marketing Specialist who is fluent in both English and Spanish to help build brand awareness, acquire new customers, and support our continued growth.
Key Responsibilities
Develop and execute digital marketing campaigns across multiple channels, including Facebook, Instagram, TikTok, Telegram, X (Twitter), YouTube, and other relevant platforms.
Create, translate, and optimize marketing content in both English and Spanish.
Manage social media accounts and maintain consistent brand messaging.
Identify new customer acquisition opportunities and growth channels.
Coordinate promotional campaigns, bonuses, tournaments, and special events.
Work with influencers, affiliates, and online communities to increase brand awareness.
Monitor campaign performance and provide regular reports on KPIs, conversions, and ROI.
Conduct competitor analysis and identify emerging market trends within the iGaming industry.
Assist with CRM, email marketing, push notifications, and player retention campaigns.
Collaborate with designers and content creators to develop high-performing marketing materials.
Requirements
Fluent written and spoken English and Spanish.
Minimum 2 years of experience in Digital Marketing, Performance Marketing, Social Media Marketing, Affiliate Marketing, or a related field.
Strong understanding of Meta Ads, Google Ads, TikTok Ads, and other digital advertising platforms.
Experience managing social media communities and online engagement.
Excellent copywriting and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Strong analytical skills and familiarity with marketing analytics tools.
Preferred Qualifications
Previous experience in iGaming, crypto, fintech, or related industries.
Experience working with affiliate marketers and influencers.
Knowledge of Latin American markets, particularly Peru, Mexico, Colombia, Chile, and Argentina.
Experience with CRM platforms, email marketing, and player retention strategies.
Familiarity with SEO, content marketing, and conversion optimization.
What We Offer
Competitive salary based on experience.
Performance-based bonuses and incentives.
Fully remote work environment.
Flexible working hours.
Opportunity to work with a rapidly growing international iGaming company.
Career growth opportunities within the company.
To Apply
Please send your CV, portfolio, and a brief introduction outlining your experience in digital marketing and Spanish-language markets.
Location: Remote
Employment Type: Full-Time or Part-Time (Flexible)
About Us
We are an emerging iGaming company focused on the Latin American market. We are seeking an experienced Digital Marketing Specialist who is fluent in both English and Spanish to help build brand awareness, acquire new customers, and support our continued growth.
Key Responsibilities
Develop and execute digital marketing campaigns across multiple channels, including Facebook, Instagram, TikTok, Telegram, X (Twitter), YouTube, and other relevant platforms.
Create, translate, and optimize marketing content in both English and Spanish.
Manage social media accounts and maintain consistent brand messaging.
Identify new customer acquisition opportunities and growth channels.
Coordinate promotional campaigns, bonuses, tournaments, and special events.
Work with influencers, affiliates, and online communities to increase brand awareness.
Monitor campaign performance and provide regular reports on KPIs, conversions, and ROI.
Conduct competitor analysis and identify emerging market trends within the iGaming industry.
Assist with CRM, email marketing, push notifications, and player retention campaigns.
Collaborate with designers and content creators to develop high-performing marketing materials.
Requirements
Fluent written and spoken English and Spanish.
Minimum 2 years of experience in Digital Marketing, Performance Marketing, Social Media Marketing, Affiliate Marketing, or a related field.
Strong understanding of Meta Ads, Google Ads, TikTok Ads, and other digital advertising platforms.
Experience managing social media communities and online engagement.
Excellent copywriting and communication skills.
Ability to work independently and manage multiple projects simultaneously.
Strong analytical skills and familiarity with marketing analytics tools.
Preferred Qualifications
Previous experience in iGaming, crypto, fintech, or related industries.
Experience working with affiliate marketers and influencers.
Knowledge of Latin American markets, particularly Peru, Mexico, Colombia, Chile, and Argentina.
Experience with CRM platforms, email marketing, and player retention strategies.
Familiarity with SEO, content marketing, and conversion optimization.
What We Offer
Competitive salary based on experience.
Performance-based bonuses and incentives.
Fully remote work environment.
Flexible working hours.
Opportunity to work with a rapidly growing international iGaming company.
Career growth opportunities within the company.
To Apply
Please send your CV, portfolio, and a brief introduction outlining your experience in digital marketing and Spanish-language markets.
Payment in Crypto