Customer Success Manager
United States
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo, an industry-leading digital asset solutions provider, specializes in custody, wallets, staking, trading, and settlement services. Dedicated to enhancing client security within the digital asset realm, BitGo facilitates services from regulated cold storage. With a global presence and multiple Trust companies, BitGo caters to various institutions, prominent brands, exchanges, and millions of retail investors globally. As a key player in the digital economy, BitGo manages a substantial portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider on a global scale.
The Customer Success Managers at BitGo work closely with institutional clients and partners, offering personalized service to uncover their business requirements and ensure optimal utilization of BitGo's product suite.
Responsibilities:
- Communicate the value of BitGo to enhance customer satisfaction and engagement
- Collaborate with institutional clients and growing crypto platform providers as a trusted advisor
- Demonstrate expertise in products and services to provide enthusiastic support and guidance
- Liaise across teams such as Product, Engineering, Technical Support, and Sales to enhance product usage, gather feedback, and propose solutions to address customer needs
- Collaborate with Solutions Engineering during onboarding to successfully activate new accounts
- Partner with the Sales team throughout the customer lifecycle to minimize churn and secure renewals
Skills & Experience:
- Minimum of 4+ years of account management or customer success management experience in the technology or finance sectors
- A strong eagerness to learn, with a curiosity to understand processes
- Demonstrated motivation to champion customers and convey their perspectives with empathy
- Operating with an entrepreneurial mindset, taking ownership of responsibilities and ensuring desired outcomes
- Ability to manage conflicting priorities and exercise creative problem-solving skills
- Excellent written and verbal communication abilities
- Preferred experience in cryptocurrency trading or custody operations
Why Join BitGo?
In disrupting an industry, BitGo seeks individuals with vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of dedicated individuals who strive for excellence, embodying corporate values of ownership, craftsmanship, and transparent communications. BitGo welcomes those who bring innovative thinking, problem-solving skills, and a willingness to take calculated risks to revolutionize global financial markets.
Here are the advantages of working at BitGo:
- Competitive salary, bonus, and stock options
- Comprehensive health insurance coverage for employees, partners, and dependents
- Up to 5% 401k company match
- Paid parental leave and vacation time
- Complimentary custom lunches, dinners, and snacks
- Provided computer equipment and customized workplace furniture
- Stimulating startup environment with supportive colleagues
- Benefits subject to location-specific variations
Cryptocurrencies represent a radical shift in the financial services sector. Join BitGo and be part of the team that reshapes investment practices.
Pay Transparency Notice: Depending on your place within the organization and location, the remuneration for this role typically falls within the $140,000 - $170,000 USD base salary range. Equity, an annual performance bonus, and the aforementioned benefits are encompassed within this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
Legendary Managements
Business Development Remote Commission-Based Web3
Part time
Remote
Legendary Managements Is Hiring BD Partners (Commission-Based)We’re expanding our Business Development (BD) team — and looking for sharp, well-connected Web3 operators who can help us drive serious growth by connecting us with real builders.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Payment in Crypto
Vivian L
Global KOL Business Development Manager (LATAM, CIS & EU-ME)
Europa, Italy +7
Europa, Italy +7
Full time
Remote
Pionex is a global cryptocurrency exchange founded in 2019, recognized for its built-in trading bots that make trading smarter and easier. With 15+ free automated tools and a fast-growing worldwide user base, we aim to empower traders to grow efficiently with low fees and innovative technology.About the Job: Grow and manage cryptocurrency agents, channels, and KOLs in the CIS and/or European regions to increase platform users and trading volume. Use platforms like YouTube, TikTok, Facebook, X, and Telegram for market research and competitor analysis. Gather feedback from agents, channels, and KOLs to improve product experience and reputation. Requirements: Background in Web3, blockchain, crypto exchanges, GameFi, or similar fields is preferred. Experience in the CIS or European markets is preferred (other regions may be considered). Must be fluent in English. At least 1 year of business development experience. Candidates with existing contacts are highly valued. Senior-level experience is a plus. Note: Please include key achievements in your resume (e.g., trading volume, regions managed, languages). Apply here or check my profile to get in touch!
Payment in Crypto
Rand Riyadh
Graphic Designer – Crypto Brand & Social Media
Part time
Remote
Skills Required:
Strong expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or Figma
Proven experience creating high-quality graphics, animations, and branding assets for social media
Understanding of visual storytelling, branding, and design consistency
Ability to create static and motion graphics optimized for Twitter (X), Instagram, LinkedIn, YouTube, and TikTok
Familiarity with blockchain, crypto, or fintech industry design styles (preferred)
Experience designing marketing campaign materials, infographics, pitch decks, and presentation assets
Knowledge of typography, color theory, and layout principles
Excellent communication skills and ability to meet deadlines
Compensation:
Competitive monthly salary (in USDT or fiat, negotiable based on experience)
Description:
Quintes Protocol is building a next-generation digital asset protocol engineered for sustained price appreciation and long-term value creation. As our Graphic Designer, you will play a key role in shaping our visual identity across all social and digital channels.
Responsibilities:
Design engaging graphics, infographics, and motion assets for daily/weekly content across X (Twitter), Instagram, LinkedIn, YouTube, and TikTok
Work closely with the marketing team to develop campaign visuals that align with Quintes’ brand vision and tone
Maintain a cohesive and premium brand aesthetic across all visual materials
Create high-impact visuals for announcements, educational content, investor materials, and community updates
Support brand evolution by introducing fresh, innovative design concepts that resonate with crypto and finance audiences
Prepare visual content for both organic posts and paid campaigns
Ensure brand guidelines are consistently applied and evolve them when needed
Preferred:
Experience working with crypto, DeFi, or fintech brands
Portfolio showcasing social media campaigns, branding work, and creative assets in a similar space
Ability to work with rapid turnaround times without compromising quality
What We Offer:
Work with a high-growth, globally-focused crypto project with long-term potential
Creative freedom to influence and shape the visual direction of the brand
Remote-first flexibility and a collaborative, fast-moving environment
Competitive pay with the option for crypto-based compensation
If you have an eye for detail, a passion for impactful design, and want to create visuals that help define a category-leading crypto protocol, we’d love to hear from you.
Strong expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects) or Figma
Proven experience creating high-quality graphics, animations, and branding assets for social media
Understanding of visual storytelling, branding, and design consistency
Ability to create static and motion graphics optimized for Twitter (X), Instagram, LinkedIn, YouTube, and TikTok
Familiarity with blockchain, crypto, or fintech industry design styles (preferred)
Experience designing marketing campaign materials, infographics, pitch decks, and presentation assets
Knowledge of typography, color theory, and layout principles
Excellent communication skills and ability to meet deadlines
Compensation:
Competitive monthly salary (in USDT or fiat, negotiable based on experience)
Description:
Quintes Protocol is building a next-generation digital asset protocol engineered for sustained price appreciation and long-term value creation. As our Graphic Designer, you will play a key role in shaping our visual identity across all social and digital channels.
Responsibilities:
Design engaging graphics, infographics, and motion assets for daily/weekly content across X (Twitter), Instagram, LinkedIn, YouTube, and TikTok
Work closely with the marketing team to develop campaign visuals that align with Quintes’ brand vision and tone
Maintain a cohesive and premium brand aesthetic across all visual materials
Create high-impact visuals for announcements, educational content, investor materials, and community updates
Support brand evolution by introducing fresh, innovative design concepts that resonate with crypto and finance audiences
Prepare visual content for both organic posts and paid campaigns
Ensure brand guidelines are consistently applied and evolve them when needed
Preferred:
Experience working with crypto, DeFi, or fintech brands
Portfolio showcasing social media campaigns, branding work, and creative assets in a similar space
Ability to work with rapid turnaround times without compromising quality
What We Offer:
Work with a high-growth, globally-focused crypto project with long-term potential
Creative freedom to influence and shape the visual direction of the brand
Remote-first flexibility and a collaborative, fast-moving environment
Competitive pay with the option for crypto-based compensation
If you have an eye for detail, a passion for impactful design, and want to create visuals that help define a category-leading crypto protocol, we’d love to hear from you.
Payment in Crypto
Panga Ventures
Chief Marketing Officer (CMO) - Panga Ventures
Singapore +1
Singapore +1
Part time
Hybrid
We are seeking an exceptional Chief Marketing Officer to lead our marketing strategy, brand development, and market positioning as we scale our Web3 investment platform. This executive role involves building and leading a world-class marketing team while driving brand awareness, LP acquisition, and portfolio company support initiatives.
• Develop and execute comprehensive marketing strategy for Panga Ventures brand
• Lead brand positioning and messaging across all channels and touchpoints
• Build and manage high-performing marketing team across multiple disciplines
• Drive LP marketing and fundraising support initiatives
• Create thought leadership content and industry positioning
• Manage relationships with media, PR agencies, and industry publications
• Oversee digital marketing, social media, and content marketing strategies
• Support portfolio companies with marketing guidance and resources
• Lead event marketing and conference representation strategy
• Develop marketing analytics and performance measurement frameworks
• Develop and execute comprehensive marketing strategy for Panga Ventures brand
• Lead brand positioning and messaging across all channels and touchpoints
• Build and manage high-performing marketing team across multiple disciplines
• Drive LP marketing and fundraising support initiatives
• Create thought leadership content and industry positioning
• Manage relationships with media, PR agencies, and industry publications
• Oversee digital marketing, social media, and content marketing strategies
• Support portfolio companies with marketing guidance and resources
• Lead event marketing and conference representation strategy
• Develop marketing analytics and performance measurement frameworks
bitcastle .
Trader (Crypto)
Manila, Philippines
Manila, Philippines
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeTrader (Crypto) to join our team.
About the Role:
We are looking for a Trader to join the Bitcastle team. In this role, you will execute cryptocurrency spots, engage with institutional clients, and provide timely market insights to support their trading decisions. You will be responsible for trade execution, risk management, and ensuring high-quality client service aligned with Bitcastle’s growth objectives.
Provide data support to business teams by analyzing user/customer data, trans- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
Execute cryptocurrency spots for clients
Drive client engagement through consistent, proactive outreach and maintain relationships through personalized market insights, risk management guidance, and strategic engagement tailored to clients' objectives and risk appetite
Initiate regular communication during market events to provide timely perspectives and updates
Demonstrate strong P&L accountability and maintain a focus on revenue generation
Record client interactions and trade executions accurately and timely
Track regulatory developments affecting cryptocurrency markets and update relevant stakeholders
Requirements:
At least 1-2 years of experience working as a Trader in a cryptocurrency exchange
Understanding of financial markets and trading principles
Strong communication skills with the ability to build client trust
Ability to translate market information into relevant client insights
Strategic approach to client service with commercial acumen focused on revenue opportunities
Basic knowledge of blockchain technology and crypto markets
Preferred Qualification:
Personal cryptocurrency trading experience
Experience at investment banks, brokerages, or crypto trading institutions
Knowledge of traditional financial products
Familiarity with crypto market structure and key participants
Experience with major crypto exchanges and trading platforms
Experience using trading terminals and order management systems
Bitcastle is a cryptocurrency exchange and Forex (FX) platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeTrader (Crypto) to join our team.
About the Role:
We are looking for a Trader to join the Bitcastle team. In this role, you will execute cryptocurrency spots, engage with institutional clients, and provide timely market insights to support their trading decisions. You will be responsible for trade execution, risk management, and ensuring high-quality client service aligned with Bitcastle’s growth objectives.
Provide data support to business teams by analyzing user/customer data, trans- Identify and build relationships with local KOLs/influencers/, communities, projects, and other potential partners to promote the exchange in order to achieve user growth.
Execute cryptocurrency spots for clients
Drive client engagement through consistent, proactive outreach and maintain relationships through personalized market insights, risk management guidance, and strategic engagement tailored to clients' objectives and risk appetite
Initiate regular communication during market events to provide timely perspectives and updates
Demonstrate strong P&L accountability and maintain a focus on revenue generation
Record client interactions and trade executions accurately and timely
Track regulatory developments affecting cryptocurrency markets and update relevant stakeholders
Requirements:
At least 1-2 years of experience working as a Trader in a cryptocurrency exchange
Understanding of financial markets and trading principles
Strong communication skills with the ability to build client trust
Ability to translate market information into relevant client insights
Strategic approach to client service with commercial acumen focused on revenue opportunities
Basic knowledge of blockchain technology and crypto markets
Preferred Qualification:
Personal cryptocurrency trading experience
Experience at investment banks, brokerages, or crypto trading institutions
Knowledge of traditional financial products
Familiarity with crypto market structure and key participants
Experience with major crypto exchanges and trading platforms
Experience using trading terminals and order management systems