Customer Success Manager
United States
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
BitGo, an industry-leading digital asset solutions provider, specializes in custody, wallets, staking, trading, and settlement services. Dedicated to enhancing client security within the digital asset realm, BitGo facilitates services from regulated cold storage. With a global presence and multiple Trust companies, BitGo caters to various institutions, prominent brands, exchanges, and millions of retail investors globally. As a key player in the digital economy, BitGo manages a substantial portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider on a global scale.
The Customer Success Managers at BitGo work closely with institutional clients and partners, offering personalized service to uncover their business requirements and ensure optimal utilization of BitGo's product suite.
Responsibilities:
- Communicate the value of BitGo to enhance customer satisfaction and engagement
- Collaborate with institutional clients and growing crypto platform providers as a trusted advisor
- Demonstrate expertise in products and services to provide enthusiastic support and guidance
- Liaise across teams such as Product, Engineering, Technical Support, and Sales to enhance product usage, gather feedback, and propose solutions to address customer needs
- Collaborate with Solutions Engineering during onboarding to successfully activate new accounts
- Partner with the Sales team throughout the customer lifecycle to minimize churn and secure renewals
Skills & Experience:
- Minimum of 4+ years of account management or customer success management experience in the technology or finance sectors
- A strong eagerness to learn, with a curiosity to understand processes
- Demonstrated motivation to champion customers and convey their perspectives with empathy
- Operating with an entrepreneurial mindset, taking ownership of responsibilities and ensuring desired outcomes
- Ability to manage conflicting priorities and exercise creative problem-solving skills
- Excellent written and verbal communication abilities
- Preferred experience in cryptocurrency trading or custody operations
Why Join BitGo?
In disrupting an industry, BitGo seeks individuals with vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join a team of dedicated individuals who strive for excellence, embodying corporate values of ownership, craftsmanship, and transparent communications. BitGo welcomes those who bring innovative thinking, problem-solving skills, and a willingness to take calculated risks to revolutionize global financial markets.
Here are the advantages of working at BitGo:
- Competitive salary, bonus, and stock options
- Comprehensive health insurance coverage for employees, partners, and dependents
- Up to 5% 401k company match
- Paid parental leave and vacation time
- Complimentary custom lunches, dinners, and snacks
- Provided computer equipment and customized workplace furniture
- Stimulating startup environment with supportive colleagues
- Benefits subject to location-specific variations
Cryptocurrencies represent a radical shift in the financial services sector. Join BitGo and be part of the team that reshapes investment practices.
Pay Transparency Notice: Depending on your place within the organization and location, the remuneration for this role typically falls within the $140,000 - $170,000 USD base salary range. Equity, an annual performance bonus, and the aforementioned benefits are encompassed within this role's package.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
White Bridge LTD
Junior Crypto Analyst & Trader (Remote, Training Included)
Bruges, Belgium +9
Bruges, Belgium +9
Part time
Remote
WhiteBridge-Ltd is a young and rapidly developing company working in the field of digital markets and analytics.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
We bring together enterprising people who want to master modern approaches to trading, analysis and decision-making in a dynamic market environment.
We are currently looking for a Junior Crypto Analyst & Trader, a novice specialist who is ready to complete training, perform real trading operations and develop under the guidance of experienced mentors.
Your Responsibilities:
Execution and support of trading operations on digital markets.
Tracking asset dynamics and market trends.
Maintaining internal records on transactions and statistics.
Analyzing market data, news, and charts for decision-making.
Work with analytical tools and participate in discussions with a team of traders.
The gradual formation and improvement of your own trading strategy.
What We Offer:
Working for a young and growing international company.
Remote format — you can work from anywhere in the world.
Flexible schedule — up to 20 hours per week, it is convenient to combine with study or main activity.
Learning from scratch — all processes and trading tools are mastered with a mentor.
The opportunity for professional growth and transition to more advanced levels.
Ideal Candidate:
He is interested in digital assets and trading processes.
He is attentive to details and is able to analyze data.
He learns quickly and is ready to act in a dynamic environment.
Knows how to work independently and in a team.
Trading experience is not required — the desire to develop is important.
Payment in Crypto
Arsam Parsi
Freelance Project-Based Marketing Agent (Web Design Projects)
Part time
Remote
We are looking for freelance marketing agents to help us find international clients who already have web design projects and need professional website development services.
This is a commission-based, project-focused collaboration — not a traditional job offer. Your success depends entirely on finding clients with real projects.
🧩 About the Role
Your main responsibility is to secure the client’s willingness to assign a web design project.
after the client agrees, you will collect the project details (type of website, features, language, etc.) and forward them to our team.
Our team will then prepare the final quote, present it to the client, and close the deal.
💡 Key point: First, confirm that the client is ready to proceed with a web design project — gathering detailed project information comes after client agreement.
💰 Commission
Earn 10% of each confirmed project’s profit.
Payment is made after project approval.
100% remote — flexible schedule, fully performance-based income.
🧠 Requirements
Experience in marketing, lead generation, or online sales.
Good English communication skills (written or spoken).
Ability to identify real project opportunities and handle professional conversations online.
⚙️ Work Process
Find potential clients who have web design projects.
Secure their agreement to let us review the project.
Collect project details and send them to our team.
Our team prepares the quote, presents it to the client, and closes the deal.
Receive your 10% commission after project confirmation.
💬 Join us as a freelance, project-focused marketing agent and earn commissions by connecting international clients with ready web design projects to our professional team.
This is a commission-based, project-focused collaboration — not a traditional job offer. Your success depends entirely on finding clients with real projects.
🧩 About the Role
Your main responsibility is to secure the client’s willingness to assign a web design project.
after the client agrees, you will collect the project details (type of website, features, language, etc.) and forward them to our team.
Our team will then prepare the final quote, present it to the client, and close the deal.
💡 Key point: First, confirm that the client is ready to proceed with a web design project — gathering detailed project information comes after client agreement.
💰 Commission
Earn 10% of each confirmed project’s profit.
Payment is made after project approval.
100% remote — flexible schedule, fully performance-based income.
🧠 Requirements
Experience in marketing, lead generation, or online sales.
Good English communication skills (written or spoken).
Ability to identify real project opportunities and handle professional conversations online.
⚙️ Work Process
Find potential clients who have web design projects.
Secure their agreement to let us review the project.
Collect project details and send them to our team.
Our team prepares the quote, presents it to the client, and closes the deal.
Receive your 10% commission after project confirmation.
💬 Join us as a freelance, project-focused marketing agent and earn commissions by connecting international clients with ready web design projects to our professional team.
Payment in Crypto
Arsam Parsi
Freelance Project-Based Marketing Agent (Web Design Projects)
Part time
Remote
We are looking for freelance marketing agents to help us find international clients who already have web design projects and need professional website development services.
This is a commission-based, project-focused collaboration — not a traditional job offer. Your success depends entirely on finding clients with real projects.
About the Role
Your main responsibility is to secure the client’s willingness to assign a web design project. after the client agrees, you will collect the project details (type of website, features, language, etc.) and forward them to our team.
Our team will then prepare the final quote, present it to the client, and close the deal.
Key point: First, confirm that the client is ready to proceed with a web design project — gathering detailed project information comes after client agreement.
Commission
Earn 10% of each confirmed project’s profit.
Payment is made after project approval.
100% remote — flexible schedule, fully performance-based income.
Requirements
Experience in marketing, lead generation, or online sales.
Good English communication skills (written or spoken).
Ability to identify real project opportunities and handle professional conversations online.
Familiarity with platforms like Craigslist, Locanto, Gumtree, or Facebook groups is a plus.
Work Process
Find potential clients who have web design projects.
Secure their agreement to let us review the project.
Collect project details and send them to our team.
Our team prepares the quote, presents it to the client, and closes the deal.
Receive your 10% commission after project confirmation.
Join us as a freelance, project-focused marketing agent and earn commissions by connecting international clients with ready web design projects to our professional team.
This is a commission-based, project-focused collaboration — not a traditional job offer. Your success depends entirely on finding clients with real projects.
About the Role
Your main responsibility is to secure the client’s willingness to assign a web design project. after the client agrees, you will collect the project details (type of website, features, language, etc.) and forward them to our team.
Our team will then prepare the final quote, present it to the client, and close the deal.
Key point: First, confirm that the client is ready to proceed with a web design project — gathering detailed project information comes after client agreement.
Commission
Earn 10% of each confirmed project’s profit.
Payment is made after project approval.
100% remote — flexible schedule, fully performance-based income.
Requirements
Experience in marketing, lead generation, or online sales.
Good English communication skills (written or spoken).
Ability to identify real project opportunities and handle professional conversations online.
Familiarity with platforms like Craigslist, Locanto, Gumtree, or Facebook groups is a plus.
Work Process
Find potential clients who have web design projects.
Secure their agreement to let us review the project.
Collect project details and send them to our team.
Our team prepares the quote, presents it to the client, and closes the deal.
Receive your 10% commission after project confirmation.
Join us as a freelance, project-focused marketing agent and earn commissions by connecting international clients with ready web design projects to our professional team.
Payment in Crypto
Jack Milton
Social Media Manager (Crypto Agency)
Full time
Remote
We’re a fast-growing Web3 agency, operating fully remote and working with projects across global markets. This is a full-time role where you’ll manage and grow multiple client accounts, building campaigns that cut through the noise and leveraging in-house tools designed for speed and scale.
If you live and breathe crypto Twitter, thrive in fast-moving environments, and want your work to directly shape the growth of leading Web3 brands - this role is for you.
Content & Community
▫️ Build and schedule content calendars 2 weeks ahead
▫️ Write 1–3 daily tweets and threads for client accounts
▫️ Reply to mentions, comments, and community posts in brand voice
▫️ Track news, memes, and market shifts to create reactive content
▫️ Expand reach by tagging and interacting with KOLs and influencers
Client Strategy & Management
▫️ Lead weekly client calls to review performance and adjust strategy
▫️ Optimise Twitter/X profiles for visibility, credibility, and conversions
▫️ Advise clients on best practices, pitfalls, and growth opportunities
▫️ Build clear guides covering tone of voice, do’s/don’ts, and escalation rules
Reporting & Crisis Comms
▫️ Deliver weekly/monthly reports with actionable insights
▫️ Draft quick-response playbooks for FUD, hacks, or negative press
▫️ Filter inbound messages, flagging leads and opportunities
Collaboration & Growth
▫️ Work with design/campaign teams to deliver graphics, memes, and videos
▫️ Create content docs with long-form narratives, angles, and messaging pillars
▫️ Consistently update clients on the direction and progress of socials
What We’re Looking For
▫️ Experience managing Twitter/X for crypto brands (links to examples)
▫️ Strong copywriting across tweets and threads
▫️ Sharp instincts for trends, tone, and timing
▫️ Confident communicator who can lead client calls and set direction
▫️ Organised, proactive, and able to manage multiple accounts
Nice to Have
▫️ Experience hosting Twitter Spaces or community events
▫️ Basic design/editing skills (Canva, Figma, CapCut, Photoshop)
▫️ Familiarity with analytics tools and UTM tracking
▫️ Agency experience handling multiple clients
Benefits
▫️ Remote-first role with flexible hours
▫️ Competitive base pay + performance bonuses
▫️ High-ownership position where your ideas have real impact
▫️ Chance to work with leading Web3 brands
▫️ Small, ambitious team with high accountability and support
If you live and breathe crypto Twitter, thrive in fast-moving environments, and want your work to directly shape the growth of leading Web3 brands - this role is for you.
Content & Community
▫️ Build and schedule content calendars 2 weeks ahead
▫️ Write 1–3 daily tweets and threads for client accounts
▫️ Reply to mentions, comments, and community posts in brand voice
▫️ Track news, memes, and market shifts to create reactive content
▫️ Expand reach by tagging and interacting with KOLs and influencers
Client Strategy & Management
▫️ Lead weekly client calls to review performance and adjust strategy
▫️ Optimise Twitter/X profiles for visibility, credibility, and conversions
▫️ Advise clients on best practices, pitfalls, and growth opportunities
▫️ Build clear guides covering tone of voice, do’s/don’ts, and escalation rules
Reporting & Crisis Comms
▫️ Deliver weekly/monthly reports with actionable insights
▫️ Draft quick-response playbooks for FUD, hacks, or negative press
▫️ Filter inbound messages, flagging leads and opportunities
Collaboration & Growth
▫️ Work with design/campaign teams to deliver graphics, memes, and videos
▫️ Create content docs with long-form narratives, angles, and messaging pillars
▫️ Consistently update clients on the direction and progress of socials
What We’re Looking For
▫️ Experience managing Twitter/X for crypto brands (links to examples)
▫️ Strong copywriting across tweets and threads
▫️ Sharp instincts for trends, tone, and timing
▫️ Confident communicator who can lead client calls and set direction
▫️ Organised, proactive, and able to manage multiple accounts
Nice to Have
▫️ Experience hosting Twitter Spaces or community events
▫️ Basic design/editing skills (Canva, Figma, CapCut, Photoshop)
▫️ Familiarity with analytics tools and UTM tracking
▫️ Agency experience handling multiple clients
Benefits
▫️ Remote-first role with flexible hours
▫️ Competitive base pay + performance bonuses
▫️ High-ownership position where your ideas have real impact
▫️ Chance to work with leading Web3 brands
▫️ Small, ambitious team with high accountability and support
Payment in Crypto
Leda R
Business Development Manager – Web3 SaaS & White-Label
Full time
Remote
Business Development Manager – Web3 SaaS & White-Label
Location: Remote
Location: Remote - Worldwide
Position: Business Development Manager – Web3 SaaS & White-Label
Company: ChainGPT
Position Type: Full-Time
About ChainGPT:
ChainGPT is a dynamic blockchain and AI company that prioritizes innovation, transparency, and meaningful impact. Our culture empowers exceptional, self-driven individuals to act decisively, leverage advanced AI tools, and consistently deliver value-driven outcomes. We foster an open, collaborative environment where creative thinking thrives, enabling every team member to take ownership and contribute meaningfully to our ambitious future.
Role Overview
As Business Development Manager, you will take ownership of the entire deal lifecycle - from sourcing strategic B2B prospects to closing high-value partnerships and collaborating cross-functionally on product delivery and go-to-market alignment.
This is a strategic, hands-on role for someone who understands the Web3 landscape, is fluent in SaaS or white-label solution sales, and thrives in fast-paced, autonomous environments.
What You’ll Do
Strategic Sales & Partnership Development
Identify, engage, and close deals with B2B clients across pre-TGE, post-TGE, and Top 300 CMC projects.
Promote white-label solutions - Launchpad, Vesting Portal, Staking Portal, and AI Agent Launcher.
Own the entire sales cycle: outreach, qualification, discovery, demo, proposal, negotiation, closing, and onboarding.
Lead Nurturing & Pipeline Development
Engage prospects in structured discovery calls to assess fit and convert MQLs to SQLs.
Build long-term rapport through consistent, value-driven follow-ups and communication.
Ensure warm handovers to product and technical teams post-close for seamless delivery.
CRM Management & Reporting
Track all activity, pipeline health, and sales KPIs using CRM platforms.
Forecast deal velocity and revenue projections while identifying pipeline bottlenecks.
Share strategic insights with leadership based on partner feedback and market trends.
Collaboration
Work with the Head of BD, Leadgen, and Marketing on refining ICP, messaging, and outreach cadence.
Contribute to ABM & ABS campaigns with structured feedback and prospect intelligence.
Liaise with Product & Engineering to ensure expectations align with deliverables.
Market & Product Intelligence
Research competitors, market shifts, client pain points, and industry GTM tactics.
Provide structured feedback to shape roadmap priorities based on real-world demand.
Stay on top of Web3 hype cycles, token trends, AI-powered sales tools, and automation innovations (Zapier, n8n, Make.com, etc.).
What We Expect From You
3–5+ years of experience in Business Development or Direct Sales of high-ticket tech sales.
Proven track record of closing high-value B2B deals or driving revenue to top500CMC projects.
Familiarity with White-label platforms or customizable SaaS infrastructures is strongly preferred.
Deep understanding of Web3 ecosystems, including L1/L2 networks, DeFi, NFTs, wallets, DAOs, and builders’ challenges.
Strategic thinker with strong sales fundamentals, structured communication, and persuasive negotiation skills.
Able to collaborate cross-functionally, especially with technical teams and leadership.
Bonus: Familiarity with AI tools, Zapier/n8n/Make.com automations, or developer-first sales motivation
Company Culture and Values
At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our CSO, you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology.
Application Process
To apply, please submit your resume, cover letter describing your relevant experience, and LinkedIn to jobs@chaingpt.org
We would love to hear from you if you are passionate about blockchain technology and would like to work with a dynamic and growing company.
Additional Information
Employment Compliance and Confidentiality:
All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to their jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.
Employment Structure:
This position is offered on an employee basis. Employees will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.
Compensation:
Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems.
Probationary Period:
All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.
Job Type: Full-time
Location: Remote
Location: Remote - Worldwide
Position: Business Development Manager – Web3 SaaS & White-Label
Company: ChainGPT
Position Type: Full-Time
About ChainGPT:
ChainGPT is a dynamic blockchain and AI company that prioritizes innovation, transparency, and meaningful impact. Our culture empowers exceptional, self-driven individuals to act decisively, leverage advanced AI tools, and consistently deliver value-driven outcomes. We foster an open, collaborative environment where creative thinking thrives, enabling every team member to take ownership and contribute meaningfully to our ambitious future.
Role Overview
As Business Development Manager, you will take ownership of the entire deal lifecycle - from sourcing strategic B2B prospects to closing high-value partnerships and collaborating cross-functionally on product delivery and go-to-market alignment.
This is a strategic, hands-on role for someone who understands the Web3 landscape, is fluent in SaaS or white-label solution sales, and thrives in fast-paced, autonomous environments.
What You’ll Do
Strategic Sales & Partnership Development
Identify, engage, and close deals with B2B clients across pre-TGE, post-TGE, and Top 300 CMC projects.
Promote white-label solutions - Launchpad, Vesting Portal, Staking Portal, and AI Agent Launcher.
Own the entire sales cycle: outreach, qualification, discovery, demo, proposal, negotiation, closing, and onboarding.
Lead Nurturing & Pipeline Development
Engage prospects in structured discovery calls to assess fit and convert MQLs to SQLs.
Build long-term rapport through consistent, value-driven follow-ups and communication.
Ensure warm handovers to product and technical teams post-close for seamless delivery.
CRM Management & Reporting
Track all activity, pipeline health, and sales KPIs using CRM platforms.
Forecast deal velocity and revenue projections while identifying pipeline bottlenecks.
Share strategic insights with leadership based on partner feedback and market trends.
Collaboration
Work with the Head of BD, Leadgen, and Marketing on refining ICP, messaging, and outreach cadence.
Contribute to ABM & ABS campaigns with structured feedback and prospect intelligence.
Liaise with Product & Engineering to ensure expectations align with deliverables.
Market & Product Intelligence
Research competitors, market shifts, client pain points, and industry GTM tactics.
Provide structured feedback to shape roadmap priorities based on real-world demand.
Stay on top of Web3 hype cycles, token trends, AI-powered sales tools, and automation innovations (Zapier, n8n, Make.com, etc.).
What We Expect From You
3–5+ years of experience in Business Development or Direct Sales of high-ticket tech sales.
Proven track record of closing high-value B2B deals or driving revenue to top500CMC projects.
Familiarity with White-label platforms or customizable SaaS infrastructures is strongly preferred.
Deep understanding of Web3 ecosystems, including L1/L2 networks, DeFi, NFTs, wallets, DAOs, and builders’ challenges.
Strategic thinker with strong sales fundamentals, structured communication, and persuasive negotiation skills.
Able to collaborate cross-functionally, especially with technical teams and leadership.
Bonus: Familiarity with AI tools, Zapier/n8n/Make.com automations, or developer-first sales motivation
Company Culture and Values
At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our CSO, you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology.
Application Process
To apply, please submit your resume, cover letter describing your relevant experience, and LinkedIn to jobs@chaingpt.org
We would love to hear from you if you are passionate about blockchain technology and would like to work with a dynamic and growing company.
Additional Information
Employment Compliance and Confidentiality:
All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to their jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship.
Employment Structure:
This position is offered on an employee basis. Employees will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement.
Compensation:
Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems.
Probationary Period:
All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.
Job Type: Full-time