Executive Team EA
London, UK
Full time
Office
Compensation is not specified
Role
Chief of Staff
Description
Job Overview:
Copper is a forward-thinking digital asset technology company focused on supporting institutional investors in securely acquiring, trading, and storing crypto assets. Led by Dmitry Tokarev, a skilled software and financial engineering expert, Copper offers a comprehensive range of custody, trading, and settlement solutions to mitigate counterparty risk and enhance efficiency in digital asset markets. Central to Copper's services is Multi-Party Computation (MPC) technology – known for its top-notch security standards. Noteworthy is Copper's award-winning custody system, uniquely designed to link to centralized exchanges, decentralized finance applications, and staking pools while keeping assets within custody.
At the core of Copper's innovative services is ClearLoop™, the first solution addressing the rising concern of counterparty risk with exchanges. This solution forms the foundation of a complete prime services package, linking global exchanges to enable customers to trade and settle securely from their MPC-protected wallets. With impressive capabilities like reducing settlement times to milliseconds without depending on blockchain networks and offering heightened security features, ClearLoop™ is reshaping asset managers' ways of trading and capital management. Copper is distinguished by its industry-leading security certifications and substantial insurance coverage from a top-rated insurer, making it a preferred partner for institutions seeking to safeguard their assets.
Role Context:
As an Executive Team EA at Copper, you will be part of a vibrant and fast-paced team dedicated to providing essential support to senior executives. The department operates under a culture of excellence, efficiency, and mutual support, fostering an environment where every team member's contributions are valued and encouraged towards collective success.
Key Responsibilities:
- Provide key support to a group of 3 executives, and also assist other executives as needed.
- Manage diaries comprehensively, making autonomous decisions to resolve conflicts and prioritize effectively.
- Handle logistical arrangements for meetings (both virtual and in person) and ensure all necessary documentation is prepared beforehand.
- Liaise with external stakeholders and clients via email and phone.
- Coordinate travel arrangements, including international marketing and sales roadshows, B2B meetings, transportation, and bookings for events and meals.
- Plan events such as ExCo offsite events, strategy days, team gatherings, and client meals.
- Engage in proactive itinerary planning, researching cost-effective travel options and assisting with visa procedures.
- Optimize cost reduction opportunities in alignment with travel and expense policies.
- Conduct research for event ideas and prepare budget reports for the finance department.
- Handle expense and invoice processing, ensuring compliance with policies and approval processes.
Required Experience, Skills, and Knowledge:
- Previous experience in a high-demand Executive Assistant role.
- Ability to engage confidently with senior/high-profile contacts, clients, and their teams.
- Strong attention to detail and commitment to delivering high-quality work.
- Capable of building relationships across diverse teams globally and locally.
- Team-oriented mindset, ensuring seamless service delivery to the firm and clients.
- Decisive with the ability to wield judgment, prioritize tasks, challenge, negotiate, and influence effectively.
- Skilled in planning ahead to anticipate and address potential issues.
- Excellent organizational skills for prioritizing busy and conflicting workloads.
- Flexible and professional demeanor with the ability to remain composed under pressure.
- Proficient in Microsoft Office applications.
Offered Benefits:
- 27 days of paid annual leave in addition to bank holidays.
- Additional Days of Service Leave: Employees receive one extra paid day off per year of service (up to three years).
- Comprehensive Vitality Health Package, including medical, dental, audiology, and optical cover, menopause support, Headspace subscription, and various discounts.
- Home Working Energy Support Scheme with monthly top-up.
- Pension with up to 10% matched contribution.
- Cycle to Work scheme.
- Life insurance cover.
- Employee Assistance Programme (EAP) for mental health consultations and support.
- Learning and Development opportunities.
- Regular company events and social activities.
Join Copper in an exciting role within a rapidly growing and dynamic business, offering career progression opportunities and a welcoming work environment. Copper is committed to diversity and equal opportunities, actively seeking team members from varied backgrounds to enhance its work. If accommodation is needed during the recruitment process, please inform the team.
Skills Required
Copper
Website
copper.coCompany size
Not specified
Location
United States
Description
Not specified
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
Nahclimited
People & Culture Manager
Hong Kong
Hong Kong
Full time
Office
Overview
Our customer, a forward-thinking AI technology firm developing state-of-the-art products, is in search of a People Operations Professional to support their rapid expansion across operations in Hong Kong and the US. This dynamic role is ideal for a detail-oriented individual with a passion for operational excellence and a strategic mindset in building processes from the ground up.
Responsibilities
Develop comprehensive guides and resources including step-by-step procedures and quick reference materials to facilitate smooth navigation of processes.
Manage and enhance routine HR activities such as performance evaluations, team feedback collection, advancement processes, and benefits administration.
Supervise all aspects of the employee lifecycle, from onboarding new hires and role changes to handling departures and compliance obligations.
Assist employees and managers with inquiries by creating tools for self-help and drive projects aimed at streamlining workflows in preparation for growth.
Ensure efficient functioning of HR platforms (e.g., Lattice and Notion) to maintain updated, easily accessible, and accurately synced information.
Collaborate with Legal, Finance, Recruitment, and HR teams to facilitate various processes like onboarding new employees, managing compensation, handling contract modifications, and expanding into new markets.
Requirements
Bachelor's degree combined with a minimum of 6 years in people management or HR functions, with a preference for experience in fast-growing startup environments.
Proven track record of establishing and enhancing operational workflows that are scalable and adaptable to organizational growth.
Competence in independently managing employee lifecycle programs.
Proficiency in creating clear guides and resources to simplify complex processes for better comprehension and navigation.
Possess a supportive and problem-solving approach in addressing employee queries.
Demonstrated ability to coordinate multiple projects concurrently and refine programs with minimal supervision.
Familiarity with utilization of tools like Slack, Lattice, and Notion would be advantageous.
Proficiency in Cantonese and English languages.
CertiK
Office Administrator
New York, USA
New York, USA
Full time
Hybrid
About the Company
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.