Executive Team EA
London, UK
Full time
Office
Compensation is not specified
Role
Chief of Staff
Description
Job Overview:
Copper is a forward-thinking digital asset technology company focused on supporting institutional investors in securely acquiring, trading, and storing crypto assets. Led by Dmitry Tokarev, a skilled software and financial engineering expert, Copper offers a comprehensive range of custody, trading, and settlement solutions to mitigate counterparty risk and enhance efficiency in digital asset markets. Central to Copper's services is Multi-Party Computation (MPC) technology – known for its top-notch security standards. Noteworthy is Copper's award-winning custody system, uniquely designed to link to centralized exchanges, decentralized finance applications, and staking pools while keeping assets within custody.
At the core of Copper's innovative services is ClearLoop™, the first solution addressing the rising concern of counterparty risk with exchanges. This solution forms the foundation of a complete prime services package, linking global exchanges to enable customers to trade and settle securely from their MPC-protected wallets. With impressive capabilities like reducing settlement times to milliseconds without depending on blockchain networks and offering heightened security features, ClearLoop™ is reshaping asset managers' ways of trading and capital management. Copper is distinguished by its industry-leading security certifications and substantial insurance coverage from a top-rated insurer, making it a preferred partner for institutions seeking to safeguard their assets.
Role Context:
As an Executive Team EA at Copper, you will be part of a vibrant and fast-paced team dedicated to providing essential support to senior executives. The department operates under a culture of excellence, efficiency, and mutual support, fostering an environment where every team member's contributions are valued and encouraged towards collective success.
Key Responsibilities:
- Provide key support to a group of 3 executives, and also assist other executives as needed.
- Manage diaries comprehensively, making autonomous decisions to resolve conflicts and prioritize effectively.
- Handle logistical arrangements for meetings (both virtual and in person) and ensure all necessary documentation is prepared beforehand.
- Liaise with external stakeholders and clients via email and phone.
- Coordinate travel arrangements, including international marketing and sales roadshows, B2B meetings, transportation, and bookings for events and meals.
- Plan events such as ExCo offsite events, strategy days, team gatherings, and client meals.
- Engage in proactive itinerary planning, researching cost-effective travel options and assisting with visa procedures.
- Optimize cost reduction opportunities in alignment with travel and expense policies.
- Conduct research for event ideas and prepare budget reports for the finance department.
- Handle expense and invoice processing, ensuring compliance with policies and approval processes.
Required Experience, Skills, and Knowledge:
- Previous experience in a high-demand Executive Assistant role.
- Ability to engage confidently with senior/high-profile contacts, clients, and their teams.
- Strong attention to detail and commitment to delivering high-quality work.
- Capable of building relationships across diverse teams globally and locally.
- Team-oriented mindset, ensuring seamless service delivery to the firm and clients.
- Decisive with the ability to wield judgment, prioritize tasks, challenge, negotiate, and influence effectively.
- Skilled in planning ahead to anticipate and address potential issues.
- Excellent organizational skills for prioritizing busy and conflicting workloads.
- Flexible and professional demeanor with the ability to remain composed under pressure.
- Proficient in Microsoft Office applications.
Offered Benefits:
- 27 days of paid annual leave in addition to bank holidays.
- Additional Days of Service Leave: Employees receive one extra paid day off per year of service (up to three years).
- Comprehensive Vitality Health Package, including medical, dental, audiology, and optical cover, menopause support, Headspace subscription, and various discounts.
- Home Working Energy Support Scheme with monthly top-up.
- Pension with up to 10% matched contribution.
- Cycle to Work scheme.
- Life insurance cover.
- Employee Assistance Programme (EAP) for mental health consultations and support.
- Learning and Development opportunities.
- Regular company events and social activities.
Join Copper in an exciting role within a rapidly growing and dynamic business, offering career progression opportunities and a welcoming work environment. Copper is committed to diversity and equal opportunities, actively seeking team members from varied backgrounds to enhance its work. If accommodation is needed during the recruitment process, please inform the team.
Skills Required
Copper
Website
copper.coCompany size
Not specified
Location
United States
Description
Not specified
Sze Nexya
Discord Community Moderator (Web3/Gaming)
Full time
Remote
We are seeking experienced Discord Moderators to join the HolyVerse team as we transition into Season 2. HolyVerse is a Sci-Fi ecosystem featuring NFT planets, resource generation, and competitive racing.Responsibilities:Maintain a positive, hype atmosphere in the server.Manage support tickets and assist new members.Monitor chat to prevent FUD, spam, and scams.Collaborate with the CM and Founder for community events.Requirements:Proven experience moderating Web3 or NFT gaming servers.Deep understanding of Discord safety and bot management.Ability to work flexible 4–6 hour shifts.ADD me on discord ; strawberryloli554
Payment in Crypto
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
CleanSpark
Assistant Shop Manager
Rutledge, USA
Rutledge, USA
Full time
Office
Job Overview:
CleanSpark is seeking a dedicated Assistant Shop Manager to aid the Hardware Repair Manager in supervising staff and daily operations of the shop. This position involves maintaining team productivity, ensuring smooth scheduling, and providing necessary resources for technical staff. The Assistant Shop Manager plays a vital role in upholding a positive work environment in alignment with CleanSpark's objectives.
Key Duties:
Manage and oversee shop personnel, including Leads and Technicians, to guarantee adherence to corporate standards.
Play a key role in the recruitment process by conducting interviews and selecting suitable candidates for technician and lead roles.
Support staff performance through feedback, coaching, issue documentation, and escalation when needed.
Contribute to employee development and performance reviews by evaluating accomplishments, identifying areas for improvement, and designing development plans.
Supervise the onboarding and training of new employees to ensure their understanding of policies, safety regulations, and repair procedures.
Maintain consistency in adhering to Standard Operating Procedures (SOPs), workplace protocols, and safety measures.
Assist with logistics operations to ensure an adequate supply of tools, parts, and repair materials for seamless production.
Uphold a constructive work environment by addressing employee issues, boosting morale, and promoting teamwork.
Manage day-to-day personnel administrative tasks, including documentation and reporting.
Coordinate with Leads to align staff and workflow with operational targets and quality benchmarks.
Perform any additional tasks as assigned.
This position necessitates professionalism, effective communication, respect, and collaboration in a team-based and inclusive setting.
Basic Requirements:
High school diploma or GED equivalent.
2–4 years of supervisory or management experience.
Strong leadership skills, encompassing hiring, coaching, and performance evaluation.
Prior experience in managing employee relations and fostering a respectful work environment.
Proficiency in scheduling, recordkeeping, and administrative tasks.
Solid organizational skills with the ability to coordinate staffing, inventory levels, and production timelines.
Competent in managing employee concerns and performance matters with fairness and professionalism.
Excellent interpersonal and communication abilities with a focus on cross-departmental collaboration.
Proactive, reliable, and committed to fostering team morale and accountability.
Preferred Qualifications:
Associate or bachelor’s degree in business, operations, or related field.
Supervisory background in a repair, warehouse, or manufacturing environment.
Salary range: $65,000 - $75,000 per year
Please note that the role may involve tasks that require the operation of a company vehicle or travel to different job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an equal opportunity employer, providing equal employment opportunities to all individuals without regard to various characteristics protected by law.
CleanSpark is seeking a dedicated Assistant Shop Manager to aid the Hardware Repair Manager in supervising staff and daily operations of the shop. This position involves maintaining team productivity, ensuring smooth scheduling, and providing necessary resources for technical staff. The Assistant Shop Manager plays a vital role in upholding a positive work environment in alignment with CleanSpark's objectives.
Key Duties:
Manage and oversee shop personnel, including Leads and Technicians, to guarantee adherence to corporate standards.
Play a key role in the recruitment process by conducting interviews and selecting suitable candidates for technician and lead roles.
Support staff performance through feedback, coaching, issue documentation, and escalation when needed.
Contribute to employee development and performance reviews by evaluating accomplishments, identifying areas for improvement, and designing development plans.
Supervise the onboarding and training of new employees to ensure their understanding of policies, safety regulations, and repair procedures.
Maintain consistency in adhering to Standard Operating Procedures (SOPs), workplace protocols, and safety measures.
Assist with logistics operations to ensure an adequate supply of tools, parts, and repair materials for seamless production.
Uphold a constructive work environment by addressing employee issues, boosting morale, and promoting teamwork.
Manage day-to-day personnel administrative tasks, including documentation and reporting.
Coordinate with Leads to align staff and workflow with operational targets and quality benchmarks.
Perform any additional tasks as assigned.
This position necessitates professionalism, effective communication, respect, and collaboration in a team-based and inclusive setting.
Basic Requirements:
High school diploma or GED equivalent.
2–4 years of supervisory or management experience.
Strong leadership skills, encompassing hiring, coaching, and performance evaluation.
Prior experience in managing employee relations and fostering a respectful work environment.
Proficiency in scheduling, recordkeeping, and administrative tasks.
Solid organizational skills with the ability to coordinate staffing, inventory levels, and production timelines.
Competent in managing employee concerns and performance matters with fairness and professionalism.
Excellent interpersonal and communication abilities with a focus on cross-departmental collaboration.
Proactive, reliable, and committed to fostering team morale and accountability.
Preferred Qualifications:
Associate or bachelor’s degree in business, operations, or related field.
Supervisory background in a repair, warehouse, or manufacturing environment.
Salary range: $65,000 - $75,000 per year
Please note that the role may involve tasks that require the operation of a company vehicle or travel to different job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an equal opportunity employer, providing equal employment opportunities to all individuals without regard to various characteristics protected by law.