Financial Reporting Accounting Lead
At Anchorage Digital, we are constructing an advanced digital asset platform for institutions to engage in the cryptocurrency market.
Established in 2017, Anchorage Digital is a regulated platform that offers financial services and infrastructure solutions to institutions. As the only federally chartered crypto bank in the US, we provide secure custody, regulatory compliance, a wide range of products, and exceptional client service. We are seeking individuals who are humble, creative, and eager to learn to join our diverse team.
We have a global, remote-friendly team, but also offer the option to work in-person at our offices in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For colleagues who are not near our offices, we encourage and sponsor quarterly in-person collaboration days to foster a deeper sense of community.
As a Team Lead for Accounting Policy, Processes & Controls, your role will focus on enhancing and streamlining financial reporting, technical accounting, processes, and controls across our organization. You will collaborate with various teams to assess accounting implications of new and existing product offerings, ensure accurate financial reporting, and promote a strong control environment within the accounting organization. Additionally, you will contribute to the company's growth and prepare for future IPO.
Your responsibilities will involve conducting technical research, preparing technical accounting memos, and assisting with special projects such as reviewing complex transactions and ensuring completion of the annual financial audit. Month-end, quarter-end, and year-end reporting tasks, including financial statement disclosures and footnotes, will also be part of your role. This opportunity will allow you to gain experience in a fast-paced startup environment within an ever-changing industry.
Required Technical Skills:
- Ensure timely and accurate financial reporting in accordance with US GAAP and IFRS
- Review consolidation of financial statements from multiple legal entities
- Collaborate with different departments to ensure precise financial information and disclosures
- Proficient in equity accounting and reporting, including stock-based compensation and financial statement disclosures
- Coordinate with the general ledger team for the preparation of audited financial statements
- Establish and maintain internal controls over financial reporting, including drafting process memos
- Assist with month-end, quarter-end, and year-end close activities for multiple legal entities and digital asset accounts
- Perform equity reconciliations and prepare monthly and quarterly workpapers for equity-related accounts
- Familiarity with NetSuite and Carta
- Knowledge of GAAP accounting standards, such as ASC 606, 326, 718, 842, 740, and various equity awards and programs
Complexity and Impact of Work:
- Work with process owners to understand risks and controls and establish a robust control environment
- Address complex accounting issues that lack clear definitions or where traditional principles may not fully apply
- Ensure adherence to accounting policies, including GAAP and IFRS for non-US subsidiaries
- Assist in external audit processes to maintain accuracy and timeliness of financial data
- Support implementation and design of new financial and accounting software and integration tools
- Undertake special ad-hoc projects in Accounting/Finance as required
Organizational Knowledge:
- Stay informed about company strategy, products, and initiatives
- Understand how company priorities align with your area of work and effectively communicate the rationale behind your work
Communication and Influence:
- Experience in audit, financial accounting, and technical accounting, preferably in a high-growth, pre-IPO startup
- Strong written and oral communication skills to drive cross-functional projects
- Combination of qualities such as creativity, ambition, attention to detail, hard work, trustworthiness, eagerness to learn, action-oriented approach, and tenacity
- Excellent organization skills with the ability to manage multiple high-volume workloads in a fast-paced environment
- Track record of driving performance and accountability
Bonus Skills (not required):
- CPA certification, preferred
- Knowledge of blockchain and crypto innovations
- Experience implementing ERP systems such as Netsuite, SAP, or Oracle
- Emotional appreciation of the Hamilton soundtrack, which presents the founding of a new financial system
Compensation at Anchorage Digital:
We offer market-driven compensation along with meaningful equity, attractive benefits, and perks to our full-time employees. The salary range for this role is $123,000 to $175,000, which may vary based on regional location and job grade. The specific range will be clarified during the interview process, considering the required skills, abilities, and experience. We annually collaborate with third-party firms to benchmark equity, cash, benefits, and perks. Sales and business development roles include On Target Earnings (OTE), which covers base salary and sales commissions/bonus targets.
Benefits:
Anchorage Digital is proud to provide outstanding benefits to our employees, including 100% health, dental, and vision coverage for you and your dependents, with no monthly out-of-pocket premiums. We offer a comprehensive range of benefits in the United States, Portugal, and Singapore. Learn more about our culture, perks, and benefits here.
About Anchorage Digital: Who we are
The Anchorage Village, comprising individuals from platform security, financial services, and distributed ledger technology, is working together to provide institutions with the necessary building blocks for secure participation in the ever-evolving digital asset ecosystem. Our diverse team of over 300 members shares a common goal: building the future of finance and facilitating the safe movement of value in the new global economy.
Anchorage Digital values inclusion and strives to create a welcoming and inclusive workplace for all employees, fostering respect, support, and connection regardless of background or identity. We celebrate and embrace our differences, believing that openness leads to the best work we can achieve.
Anchorage Digital is an Equal Opportunity Employer, promoting equal employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants with criminal histories in compliance with legal requirements. "Anchorage Digital" refers to the services offered by entities such as Anchorage Hold, LLC, Anchorage Digital Bank National Association, and Anchorage Lending CA, LLC, which are wholly-owned subsidiaries of Anchor Labs, Inc.
Protecting privacy is of utmost importance to Anchorage Digital, and we ensure that our clients' personal and financial information is handled with trust and confidence. Please refer to our privacy policy notices for more information.
Junior Recruiter (Startup)
📌 Responsibilities:
Sourcing candidates for various roles (IT, marketing, sales, etc.).
Conducting initial screenings and interviews.
Managing candidate databases and maintaining communication throughout the hiring process.
Posting job openings on different platforms and social media.
Collaborating with department heads to identify hiring needs.
📌 Requirements:
6+ months of experience in recruitment or a strong desire to learn.
Understanding of sourcing techniques and candidate search methods.
Proficiency in job boards, and social media recruitment.
Ability to conduct interviews and assess candidates effectively.
Strong communication and organizational skills.
English at an Intermediate+ level (preferred).
📌 What We Offer:
Flexible schedule (remote).
Opportunity to grow in a dynamic startup environment.
Training and mentorship from the team.
Competitive salary.
📩 Interested? Send us your resume! 🚀
Digital Marketing
Responsibilities:
- Develop and implement digital marketing strategies to drive online visibility, traffic, and conversion
- Manage social media channels and create engaging content to attract target audience
- Analyze campaign performance and provide recommendations for optimization
- Collaborate with cross-functional teams to ensure alignment of marketing initiatives
- Provide consultative guidance to internal stakeholders on best practices for digital marketing
Required Skills:
- Demonstrated experience in sales and marketing
- Strong understanding of customer service principles
- Knowledge of accounting principles preferred
- Ability to provide consulting services to guide strategic decision-making
- Excellent communication and interpersonal skills
- Proficiency in digital marketing tools and platforms
If you are passionate about digital marketing, thrive in a dynamic environment, and possess the required skills, we encourage you to apply for this exciting opportunity.
Full-time Hackintosh iOS development
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Technical Key Account Manager (Web3)
Position Summary:
We are looking for a Technical Key Account Manager to join our BD & Commercial Department. This role is critical in managing, nurturing, and expanding our relationships with key accounts post-sales. The ideal candidate will have a strong technical background and be adept at understanding and addressing the needs of engineers and technical stakeholders within our client organizations.
Key Responsibilities:
Account Management: Maintain and develop relationships with key accounts, ensuring their ongoing satisfaction and success with our products and services.
Upselling and Cross-selling: Identify opportunities for upselling and cross-selling additional services and solutions to drive revenue.
Technical Liaison: Act as the primary point of contact between the client and our technical teams, translating technical requirements and ensuring clear communication.
Customer Support: Provide after-sales support to key accounts, troubleshooting issues and ensuring timely resolution in collaboration with the support and technical teams.
Strategic Planning: Develop and implement account plans that outline short- and long-term strategies for client growth and retention.
Feedback Loop: Gather and relay customer feedback to the product development team to drive continuous improvement of our offerings.
Performance Metrics: Monitor and report on key account performance metrics, identifying areas for improvement and growth.
Requirements
Minimum of 3 years experience in key account management or a related role in the SaaS API industry.
Understanding of Web3 infrastructure, especially pertaining to the RPC business.
Strong technical know-how and the ability to understand and discuss Web3-specific software services and technical solutions with clients in the Web3 space.
In-depth understanding of Web3 including DeFi and Rollups.
Experience with CRM software like Hubspot or Salesforce.
Excellent communication and interpersonal skills.
Problem-solving mindset with a focus on customer satisfaction.
Bonus: Coding Experience.
Bonus: Worked in Web3 before for at least 1 year.
Benefits
What we offer:
Small, fully remote team with an office in Zug, Switzerland
Build the next generation of decentralised tech & become the infrastructure of the most promising dApps on Ethereum
Generous token vestings paid in the network’s native $GEL token
Worldclass Investors - We are backed by the community, including industry leading experts such as DragonFly Capital, ParaFi, IDEO, GalaxyDigital, IOSG, Gnosis, and the two largest Venture DAOs (The LAO, Metacartel Ventures)
Customer Support Specialist
Key Responsibilities:
Customer Assistance:
Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
Provide accurate information and assistance regarding products, services, orders, billing, and technical support.
Guide customers through troubleshooting processes to resolve issues and ensure a positive resolution.
Issue Resolution:
Investigate and resolve customer complaints, concerns, or escalations promptly and effectively.
Escalate complex issues to appropriate teams or management for further assistance and resolution.
Communication:
Maintain a professional and courteous demeanor in all customer interactions.
Communicate with empathy and understanding to build rapport and trust with customers.
Follow up with customers to ensure that their inquiries or issues have been resolved satisfactorily.
Documentation:
Accurately document customer interactions, inquiries, and resolutions in the customer support system or CRM software.
Update customer accounts with relevant information and notes to facilitate seamless communication and follow-up.
Product Knowledge:
Develop and maintain a thorough understanding of company products, services, and policies.
Stay updated on product features, updates, and enhancements to provide accurate information to customers.
Team Collaboration:
Collaborate with other members of the customer support team to share knowledge, best practices, and insights.
Provide feedback to management regarding recurring issues, trends, or opportunities for improvement.