HR Operations Lead
Hong Kong
Full time
Office
Compensation is not specified
Role
H.R.
Description
**Company
Animoca Brands, a recognized leader in digital entertainment, blockchain, and gamification, has a diverse portfolio of products and subsidiaries, contributing to the advancement of digital property rights and the open metaverse. With a range of original games and products featuring renowned intellectual properties, Animoca Brands is at the forefront of innovation in the industry.
*
The HR Operations Specialist at Animoca Brands will play a key role in supporting various aspects of workforce administration, from transfers and promotions to ensuring legal compliance in HR practices. Responsibilities will involve overseeing HR functions such as recruitment, compensation, performance management, and employee relations. Additionally, the role will include coordinating internal training processes, organizing staff and social events, providing administrative support, and handling ad hoc duties as required.
Key Responsibilities:
- Assist in various HR functions, including recruitment, compensation & benefits, performance management, and employee relations.
- Support end-to-end processes related to internal training, maintaining records, gathering feedback, and more.
- Organize and participate in staff and social events.
- Provide comprehensive administrative support, including conference room bookings, sourcing quotations, ordering supplies, and general office maintenance.
- Perform any ad hoc duties assigned by supervisors.
Key Requirements:
- University degree in Human Resources Management or related field.
- Minimum of 4 years' experience in HR operations, preferably in a large multinational corporation.
- Strong proficiency in English and PC skills, including MS Office and Google Drive.
- Detail-oriented, organized, independent, and a quick learner.
- Excellent communication skills with the ability to interact effectively with individuals at all levels.
Perks:
- Dynamic and multicultural work environment.
- Token and NFT incentive schemes.
- Flat company structure that values and implements employee ideas efficiently.
- Casual work attire.
- Opportunity to engage with various subsidiary brands.
- Benefits such as medical coverage, life insurance, and transportation allowances.
Personal Information Collection Statement:
Personal data provided by job applicants will be handled according to the Employer's Personal Data Policies. All confidential data will be managed securely by the Human Resources & Administration Department. Unsuccessful applicants' personal data may be retained for up to 3 months.
Skills Required
animocabrandslimited@laborx.com animocabrandslimited@laborx.com
Website
Not specified
Country
Not specified
Description
Not specified
Time Farm
🌿 Become a Time Farmer! 🌾
Part time
Remote
Join our enthusiastic volunteers driving the mission of Time Farm! 🌱
As a Time Farmer, you’ll be helping to grow our incredible community by welcoming newcomers, assisting with translations & leading local communities. 🧑🌾
You’ll enjoy exclusive insights, chats with the team, giveaways & career-building opportunities!
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As a Time Farmer, you’ll be helping to grow our incredible community by welcoming newcomers, assisting with translations & leading local communities. 🧑🌾
You’ll enjoy exclusive insights, chats with the team, giveaways & career-building opportunities!
Time Farmers are the backbone of our community, playing a key role in realizing the future of productivity with crypto! 🌍
APPLY NOW: https://forms.gle/otgVLFeWTqJgozsG8
Payment in Crypto
Taxbit
Enterprise Customer Success Manager
Seattle, USA
Seattle, USA
Full time
Office
**Company **
Established in 2018 by professionals in the fields of CPAs, tax law, and software development, TaxBit is paving the way for compliant adoption of digital assets on a global scale. The company’s innovative Software-as-a-Service (SaaS) platform simplifies and automates digital asset tax reporting and accounting processes.
Trusted by top cryptocurrency, technology, and traditional corporations, as well as notable accounting firms and government bodies, including the IRS, TaxBit addresses compliance challenges amidst continuously changing regulatory environments. With support from prominent Silicon Valley venture capitalists, TaxBit has operations in various locations across the United States.
Opportunity for Impact
In this startup setting, attracting new customers is crucial for TaxBit’s growth, while effectively managing and expanding the existing customer base is equally important. As a Customer Success professional within the organization, you will play a central role in managing a portfolio of enterprise clients. Your responsibilities will include ensuring customer satisfaction, retention, adoption, and overall client relationship health.
Collaborating closely with enterprise clients, you will focus on maximizing the value they derive from TaxBit’s solutions. This involves providing support for current offerings, exploring new utilization scenarios for growth, and educating clients on industry best practices.
Internally, you will work alongside subject matter experts, Sales teams, and Implementation teams to ensure a seamless customer experience. Your role will also involve advocating for client needs by managing product feature requests and establishing communication channels with the Product and Engineering departments within TaxBit.
This dynamic role at a rapidly growing startup will offer ample opportunities for professional development and impact.
Roles and Responsibilities
Cultivate and enhance strong relationships with a portfolio of TaxBit’s key clients
Drive positive customer outcomes such as high satisfaction levels, renewals, and additional product uptake
Foster customer advocacy and serve as a reference point for potential clients
Operate with urgency, achieve measurable results, and establish enduring partnerships with key clients
Implement robust governance mechanisms for each client account, including steering committees and regular review meetings
Advocate for client success by facilitating effective feedback loops between clients and TaxBit’s Product and Engineering teams
Aid clients in resolving issues such as bugs, enhancements, and feature requests
Collaborate cross-functionally to ensure a smooth, end-to-end customer journey, working closely with Sales, Implementation, and subject matter experts to ensure seamless service delivery
Deliver training and educational sessions to clients on new products and features
Prepare reports and presentations for executive stakeholders
Contribute towards fostering a positive team culture and conducive work environment
Professional Qualifications
Bachelor’s degree; MBA is preferred
At least 5 years of experience in account management, customer success, consulting, or professional services
Background in financial services, cryptocurrency, tax, and accounting is advantageous
Personal Characteristics
Strong problem-solving and critical-thinking abilities
Effective verbal and written communication skills
Proficient in managing complex tasks and multiple client accounts
Demonstrated ability to adapt to new technologies and learn quickly
Capacity for effective prioritization and escalation of customer issues
Embrace a growth mindset and thrive in ambiguous environments
Keen interest in working within a high-growth startup atmosphere
Compensation
The base salary range for this position falls between $101,000 and $161,000. Certain roles may also qualify for additional compensation, equity, and benefits, with the final compensation package being contingent on various factors such as location, experience, and qualifications.
Benefits & Perks
Competitive cash compensation linked to experience
Equity entitlements (RSUs)
Competitive benefits package offered
Modern 401(k) plan inclusively designed with features like access to crypto, financial wellness benefits, and low fees
Hybrid work model including 3 days in the office and 2 days of remote work/flexibility
Monday team lunches, along with snacks and beverages
Flexible Discretionary Time Off policy allowing for rest, refreshment, and recharging
Paid parental leave provision
Fertility Benefit coverage
Work autonomy and flexibility
Recent Achievements, Product Announcements, and Industry Engagements
Forbes recognition for being among America's Best Startup Employers
Deloitte's Top 10 Fast 500 Award recipient
Listing in Forbes FinTech 50
Ongoing product innovations and solutions catering to digital asset taxes and compliance issues
Collaborative efforts with recognized industry partners like EY, KPMG LLP, and Deloitte
Disclaimers
Candidates are required to provide accurate information when applying for this position, as false information may result in refusal of employment or termination if hired.
Employment with the company is at-will unless specified otherwise in a formal agreement signed by the CEO, allowing either party to terminate the employment with or without notice.
Established in 2018 by professionals in the fields of CPAs, tax law, and software development, TaxBit is paving the way for compliant adoption of digital assets on a global scale. The company’s innovative Software-as-a-Service (SaaS) platform simplifies and automates digital asset tax reporting and accounting processes.
Trusted by top cryptocurrency, technology, and traditional corporations, as well as notable accounting firms and government bodies, including the IRS, TaxBit addresses compliance challenges amidst continuously changing regulatory environments. With support from prominent Silicon Valley venture capitalists, TaxBit has operations in various locations across the United States.
Opportunity for Impact
In this startup setting, attracting new customers is crucial for TaxBit’s growth, while effectively managing and expanding the existing customer base is equally important. As a Customer Success professional within the organization, you will play a central role in managing a portfolio of enterprise clients. Your responsibilities will include ensuring customer satisfaction, retention, adoption, and overall client relationship health.
Collaborating closely with enterprise clients, you will focus on maximizing the value they derive from TaxBit’s solutions. This involves providing support for current offerings, exploring new utilization scenarios for growth, and educating clients on industry best practices.
Internally, you will work alongside subject matter experts, Sales teams, and Implementation teams to ensure a seamless customer experience. Your role will also involve advocating for client needs by managing product feature requests and establishing communication channels with the Product and Engineering departments within TaxBit.
This dynamic role at a rapidly growing startup will offer ample opportunities for professional development and impact.
Roles and Responsibilities
Cultivate and enhance strong relationships with a portfolio of TaxBit’s key clients
Drive positive customer outcomes such as high satisfaction levels, renewals, and additional product uptake
Foster customer advocacy and serve as a reference point for potential clients
Operate with urgency, achieve measurable results, and establish enduring partnerships with key clients
Implement robust governance mechanisms for each client account, including steering committees and regular review meetings
Advocate for client success by facilitating effective feedback loops between clients and TaxBit’s Product and Engineering teams
Aid clients in resolving issues such as bugs, enhancements, and feature requests
Collaborate cross-functionally to ensure a smooth, end-to-end customer journey, working closely with Sales, Implementation, and subject matter experts to ensure seamless service delivery
Deliver training and educational sessions to clients on new products and features
Prepare reports and presentations for executive stakeholders
Contribute towards fostering a positive team culture and conducive work environment
Professional Qualifications
Bachelor’s degree; MBA is preferred
At least 5 years of experience in account management, customer success, consulting, or professional services
Background in financial services, cryptocurrency, tax, and accounting is advantageous
Personal Characteristics
Strong problem-solving and critical-thinking abilities
Effective verbal and written communication skills
Proficient in managing complex tasks and multiple client accounts
Demonstrated ability to adapt to new technologies and learn quickly
Capacity for effective prioritization and escalation of customer issues
Embrace a growth mindset and thrive in ambiguous environments
Keen interest in working within a high-growth startup atmosphere
Compensation
The base salary range for this position falls between $101,000 and $161,000. Certain roles may also qualify for additional compensation, equity, and benefits, with the final compensation package being contingent on various factors such as location, experience, and qualifications.
Benefits & Perks
Competitive cash compensation linked to experience
Equity entitlements (RSUs)
Competitive benefits package offered
Modern 401(k) plan inclusively designed with features like access to crypto, financial wellness benefits, and low fees
Hybrid work model including 3 days in the office and 2 days of remote work/flexibility
Monday team lunches, along with snacks and beverages
Flexible Discretionary Time Off policy allowing for rest, refreshment, and recharging
Paid parental leave provision
Fertility Benefit coverage
Work autonomy and flexibility
Recent Achievements, Product Announcements, and Industry Engagements
Forbes recognition for being among America's Best Startup Employers
Deloitte's Top 10 Fast 500 Award recipient
Listing in Forbes FinTech 50
Ongoing product innovations and solutions catering to digital asset taxes and compliance issues
Collaborative efforts with recognized industry partners like EY, KPMG LLP, and Deloitte
Disclaimers
Candidates are required to provide accurate information when applying for this position, as false information may result in refusal of employment or termination if hired.
Employment with the company is at-will unless specified otherwise in a formal agreement signed by the CEO, allowing either party to terminate the employment with or without notice.
OKX
Senior Agent, Customer Service (Turkish Speaker)
İstanbul, Türkiye
İstanbul, Türkiye
Full time
Office
Responsibilities:
Addressing inquiries and issues from customers worldwide across various channels such as email, chat, voice, and social media.
Collaborating with internal and external stakeholders like product managers and the marketing team to manage complaints and feedback regarding websites, products, platforms, and services.
Maintaining a strong understanding of company products to effectively engage with customers.
Establishing and nurturing relationships with company partners and external stakeholders.
Escalating unresolved queries or issues to supervisors or Level 2 as guided by operations management.
Qualifications:
Hold a Bachelor's Degree.
At least 1 year of experience in roles such as social media agent or customer service.
Proficient in spoken and written English; proficiency in multiple languages is a bonus.
Capable of working independently in a fast-paced setting.
Flexibility to adhere to schedules supporting 24x7 operations.
Strong interpersonal skills and ability to handle challenging situations with composure.
Solution-oriented, with a dedicated focus on finding the best resolution for customers efficiently.
Excellent time management skills, adept at managing multiple tasks while prioritizing customer issue resolution.
Addressing inquiries and issues from customers worldwide across various channels such as email, chat, voice, and social media.
Collaborating with internal and external stakeholders like product managers and the marketing team to manage complaints and feedback regarding websites, products, platforms, and services.
Maintaining a strong understanding of company products to effectively engage with customers.
Establishing and nurturing relationships with company partners and external stakeholders.
Escalating unresolved queries or issues to supervisors or Level 2 as guided by operations management.
Qualifications:
Hold a Bachelor's Degree.
At least 1 year of experience in roles such as social media agent or customer service.
Proficient in spoken and written English; proficiency in multiple languages is a bonus.
Capable of working independently in a fast-paced setting.
Flexibility to adhere to schedules supporting 24x7 operations.
Strong interpersonal skills and ability to handle challenging situations with composure.
Solution-oriented, with a dedicated focus on finding the best resolution for customers efficiently.
Excellent time management skills, adept at managing multiple tasks while prioritizing customer issue resolution.
Immutable
Chief of Staff (PED & GTM)
Australia +2
Australia +2
Full time
Hybrid
** About Us**
Immutable is a leading global technology company specializing in NFTs on the Ethereum network. We are dedicated to creating the premier ecosystem for NFTs that empowers and rewards users. Established in 2018, Immutable quickly achieved unicorn status as one of the fastest Australian companies, raising over AUD $300M and attaining a valuation of AUD $3.5 billion.
The Immutable Group comprises the Immutable Platform, the primary developer platform for constructing and scaling web3 games on Ethereum, and Immutable Games, a prominent provider of web3 game development and publishing, showcasing renowned titles like Gods Unchained and Guild of Guardians.
Our vision is to bring digital worlds to life, and we have ambitious global expansion plans to become the top ecosystem for NFTs.
Join us on this pioneering journey!
Job Role Overview:
As the platform Chief of Staff, you will contribute to advancing Immutable's major strategic initiatives. This role supports both the co-founder/Chief Technology Officer and Chief Commercial Officer, facilitating the growth of a complex product/engineering/design and GTM function. Leveraging your support, Immutable aims to solidify its position as the leading web3 gaming ecosystem.
In this role, you will have a strategic position and exposure to key decisions within the company. If you thrive in a dynamic, tech-forward environment and aspire to revolutionize multi-billion dollar gaming and marketplace companies, this role is tailor-made for you.
Key Responsibilities:
Lead pivotal cross-functional projects for the platform business.
Enhance leadership operations to optimize the Product and GTM Exec team's efficiency in crucial forums.
Drive platform-wide strategic planning initiatives and goal-setting processes.
Spearhead strategic changes across various teams.
Elevate communication among platform leadership and the wider company.
Collaborate closely with Product, Engineering, and GTM functions to implement customer-centric enhancements.
Manage complex, strategic cross-functional projects effectively.
Foster collaboration between sales and marketing teams to align with customer needs in the go-to-market strategy.
Facilitate the strategic planning process, including OKRs.
Improve leadership team communication and organizational complexity challenges amidst hybrid working environments.
Key Requirements:
Possess a minimum of 5 years' experience in high-performance environments.
Demonstrated strategic product thinking and involvement in significant product decisions.
Experience working closely with Product Managers & Engineers and leading initiatives to support their departments.
Proven ability to lead cross-functional initiatives between GTM and PED teams.
Strong record of being action-oriented, hands-on, and results-driven.
Proficient in data analysis and visualization tools.
Ability to influence executive decisions and drive projects to completion.
Expertise in promoting effective collaboration among leadership teams and their direct reports.
Exceptional communication skills to manage multiple stakeholders.
Benefits Highlights:
Competitive globally benchmarked salaries with Employee Stock Options.
Flexible working arrangements along with well-equipped office spaces globally.
Support for setting up a home office and subsidies for internet and phone bills.
Educational development funds, health and wellbeing allowances, and access to counseling services for personal and family support.
Comprehensive leave policies, inclusive of special provisions for new parents and additional annual leave perks.
Immutable fosters an inclusive and diverse work environment, recognizing the value in integrating various perspectives and backgrounds for sustained success. We operate as a 2024 Circle Back Initiative Employer, committing to engaging with every applicant directly.
Note to recruitment agencies: We do not accept unsolicited resumes and are fully covered for this role internally.
Join us to shape the future of web3 gaming!
Immutable is a leading global technology company specializing in NFTs on the Ethereum network. We are dedicated to creating the premier ecosystem for NFTs that empowers and rewards users. Established in 2018, Immutable quickly achieved unicorn status as one of the fastest Australian companies, raising over AUD $300M and attaining a valuation of AUD $3.5 billion.
The Immutable Group comprises the Immutable Platform, the primary developer platform for constructing and scaling web3 games on Ethereum, and Immutable Games, a prominent provider of web3 game development and publishing, showcasing renowned titles like Gods Unchained and Guild of Guardians.
Our vision is to bring digital worlds to life, and we have ambitious global expansion plans to become the top ecosystem for NFTs.
Join us on this pioneering journey!
Job Role Overview:
As the platform Chief of Staff, you will contribute to advancing Immutable's major strategic initiatives. This role supports both the co-founder/Chief Technology Officer and Chief Commercial Officer, facilitating the growth of a complex product/engineering/design and GTM function. Leveraging your support, Immutable aims to solidify its position as the leading web3 gaming ecosystem.
In this role, you will have a strategic position and exposure to key decisions within the company. If you thrive in a dynamic, tech-forward environment and aspire to revolutionize multi-billion dollar gaming and marketplace companies, this role is tailor-made for you.
Key Responsibilities:
Lead pivotal cross-functional projects for the platform business.
Enhance leadership operations to optimize the Product and GTM Exec team's efficiency in crucial forums.
Drive platform-wide strategic planning initiatives and goal-setting processes.
Spearhead strategic changes across various teams.
Elevate communication among platform leadership and the wider company.
Collaborate closely with Product, Engineering, and GTM functions to implement customer-centric enhancements.
Manage complex, strategic cross-functional projects effectively.
Foster collaboration between sales and marketing teams to align with customer needs in the go-to-market strategy.
Facilitate the strategic planning process, including OKRs.
Improve leadership team communication and organizational complexity challenges amidst hybrid working environments.
Key Requirements:
Possess a minimum of 5 years' experience in high-performance environments.
Demonstrated strategic product thinking and involvement in significant product decisions.
Experience working closely with Product Managers & Engineers and leading initiatives to support their departments.
Proven ability to lead cross-functional initiatives between GTM and PED teams.
Strong record of being action-oriented, hands-on, and results-driven.
Proficient in data analysis and visualization tools.
Ability to influence executive decisions and drive projects to completion.
Expertise in promoting effective collaboration among leadership teams and their direct reports.
Exceptional communication skills to manage multiple stakeholders.
Benefits Highlights:
Competitive globally benchmarked salaries with Employee Stock Options.
Flexible working arrangements along with well-equipped office spaces globally.
Support for setting up a home office and subsidies for internet and phone bills.
Educational development funds, health and wellbeing allowances, and access to counseling services for personal and family support.
Comprehensive leave policies, inclusive of special provisions for new parents and additional annual leave perks.
Immutable fosters an inclusive and diverse work environment, recognizing the value in integrating various perspectives and backgrounds for sustained success. We operate as a 2024 Circle Back Initiative Employer, committing to engaging with every applicant directly.
Note to recruitment agencies: We do not accept unsolicited resumes and are fully covered for this role internally.
Join us to shape the future of web3 gaming!
Сrypto.com
Application Security Engineer - Bug bounty
Singapore
Singapore
Full time
Hybrid
Responsibilities
Manage and oversee the company's bug bounty program on various platforms for security research submissions.
Review and validate bug reports from external researchers and prioritize them based on severity.
Work closely with engineering and security teams to understand and address vulnerabilities effectively.
Coordinate communication among researchers, security teams, and developers to resolve security issues efficiently.
Provide constructive feedback to external researchers and maintain relationships with the bug bounty community.
Stay updated on cybersecurity trends, vulnerabilities, and threats.
Prepare and deliver reports on the bug bounty program's performance.
Requirements
Minimum of 2 years of hands-on experience in Application Security.
Previous experience managing bug bounty programs and handling vulnerability reports is preferred.
Strong knowledge of web and mobile application security.
Familiarity with application security frameworks like OWASP Top 10 and expertise in identifying business and financial logic flaws.
Proficiency in bug bounty platforms like HackerOne, HackenProof, Bugcrowd, etc.
Strong problem-solving skills and keen attention to detail.
Excellent communication skills to convey complex security issues to non-technical stakeholders.
Experience in coordinating and collaborating with diverse teams.
Ability to understand backend code and API responses in languages like Java, Ruby, Elixir, and JavaScript is essential.
Relevant certifications such as Offensive Security Certified Professional (OSCP) or Certified Information Systems Security Professional (CISSP) would be a bonus.
Manage and oversee the company's bug bounty program on various platforms for security research submissions.
Review and validate bug reports from external researchers and prioritize them based on severity.
Work closely with engineering and security teams to understand and address vulnerabilities effectively.
Coordinate communication among researchers, security teams, and developers to resolve security issues efficiently.
Provide constructive feedback to external researchers and maintain relationships with the bug bounty community.
Stay updated on cybersecurity trends, vulnerabilities, and threats.
Prepare and deliver reports on the bug bounty program's performance.
Requirements
Minimum of 2 years of hands-on experience in Application Security.
Previous experience managing bug bounty programs and handling vulnerability reports is preferred.
Strong knowledge of web and mobile application security.
Familiarity with application security frameworks like OWASP Top 10 and expertise in identifying business and financial logic flaws.
Proficiency in bug bounty platforms like HackerOne, HackenProof, Bugcrowd, etc.
Strong problem-solving skills and keen attention to detail.
Excellent communication skills to convey complex security issues to non-technical stakeholders.
Experience in coordinating and collaborating with diverse teams.
Ability to understand backend code and API responses in languages like Java, Ruby, Elixir, and JavaScript is essential.
Relevant certifications such as Offensive Security Certified Professional (OSCP) or Certified Information Systems Security Professional (CISSP) would be a bonus.