HR Ops Manager

Binance is a top blockchain ecosystem globally, known for being behind the largest cryptocurrency exchange worldwide and trusted by hundreds of millions across numerous countries. They excel in security, transparency, trading speed, liquidity, and diverse digital-asset products. Their offerings span trading, finance, education, research, payments, institutional services, Web3 features, and more. Binance aims to empower financial inclusivity through digital assets, enhancing accessibility worldwide.

They are currently searching for an enthusiastic and technically adept individual to assist at the intersection of Compliance, Legal, and AI technology innovation. This role involves collaborating closely with the Legal team, MLRO, Compliance, and various stakeholders to refine internal compliance processes, support auditors, develop intelligent systems, and facilitate legal operations efficiency and scalability.

Responsibilities

Collaborate with Legal, Compliance, and MLRO on compliance policy revisions, file delivery, remediation tracking, and technical prowess.

Monitor compliance requirements for new products/services launch and coordinate actions with relevant parties.

Work with Legal/Compliance teams to create and implement AI-driven solutions to enhance operational efficiency.

Utilize innovative systems utilizing advanced technologies like LLMs, RAG, agentic workflows, and more for legal files management.

Establish assessment frameworks and methodologies for evaluating legal and compliance AI systems.

Constantly enhance systems in terms of quality, latency, factuality, task success rates, and more.

Conduct independent research and promptly prototype innovative ideas to overcome legal/compliance workflow obstacles.

Provide support for administrative activities in line with company compliance guidelines.

Requirements

Minimum 5 years' prior experience in compliance, legal, regulatory technologies, or software development related to legal/compliance functions.

Solid understanding of compliance rules, regulations, and day-to-day operations.

Bachelor's degree required; background in AI, Computer Science, Engineering, Law, or similar fields preferred.

Experience in building RAG systems, including varied technological strategies.

Familiarity with advanced Agentic RAG methodologies.

Strong grasp of LLM and agent principles.

Demonstrated ability in research, problem-solving, and practical ideation.

Excellent written and verbal communication skills.

Proficiency in English/Mandarin would be advantageous for coordination with international partners.

Why Binance

Contribute to shaping the future with a global blockchain leader.

Collaborate with a talented team within a user-centered global setup.

Engage in fast-paced projects independently in an innovative workplace.

Grow professionally within a results-focused environment.

Enjoy competitive compensation and benefits.

Avail work-from-home flexibility based on business team requirements.

Binance is an equal opportunity employer dedicated to fostering workforce diversity as a core success factor. By applying, you agree to their Candidate Privacy Notice. AI tools may be used in the hiring process to aid recruitment efforts, but final decisions are human-made. If you seek more details on data handling, feel free to reach out to Binance support.

Job Overview:

The position of Assistant Shop Manager involves assisting the Hardware Repair Manager in overseeing daily shop operations and managing personnel. This role is concentrated on supervising staff, maintaining schedules, and ensuring the success of technicians by providing necessary resources. The Assistant Shop Manager plays a vital role in fostering a positive and efficient work environment that aligns with CleanSpark's objectives and policies.

Key Responsibilities

Supervise and manage shop staff, including Leads and Technicians, to ensure compliance with company standards.

Play a key role in the hiring process for technician and lead roles, which involves interviewing, evaluating, and selecting suitable candidates.

Handle disciplinary procedures by documenting issues, giving feedback, and escalating concerns to senior management when required.

Monitor employee performance, conduct evaluations, identify areas for improvement, and recommend development plans.

Oversee the onboarding and training of new employees to ensure they understand policies, safety practices, and repair procedures.

Maintain consistent adherence to SOPs, workplace regulations, and safety/ESD protocols.

Support logistics operations and ensure the availability of tools, parts, and repair materials required to meet production demands.

Cultivate a positive work environment by addressing employee issues, encouraging teamwork, and boosting morale.

Responsible for day-to-day personnel administration tasks, such as documentation, attendance tracking, and reporting.

Collaborate with Leads to align staffing and workflow with operational objectives and quality standards.

Perform any additional tasks as assigned.

This role necessitates professionalism, sound judgment, respect, excellent communication skills, attention to detail, and the ability to work effectively in a collaborative and inclusive team environment.

Required Qualifications

High school diploma or GED required; an associate or bachelor’s degree in business administration, management, or related fields is preferred.

Two to four years of supervisory or managerial experience, preferably in repair, warehouse, manufacturing, or similar operational settings.

Proven experience in people management, including hiring, coaching, performance management, employee development, and corrective action.

Strong organizational skills with expertise in scheduling, documentation, recordkeeping, and workforce coordination.

Ability to manage staffing, logistics, and workflow effectively in a fast-paced environment.

Excellent written and verbal communication skills with a knack for collaboration across various departments and organizational levels.

Capacity to lift and carry up to 75 pounds with or without reasonable accommodation.

Reliable transportation and flexibility to travel to other company facilities or off-site locations as required by business needs.

The annual salary for this role falls between $65,000 and $75,000, dependent on experience and qualifications. This position may involve tasks that require the operation of a company vehicle or travel between job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy.

CleanSpark is an Equal Opportunity Employer, providing equal employment opportunities and prohibiting all forms of discrimination and harassment without regard to various factors as per federal, state, or local laws. This policy applies to all aspects of employment with CleanSpark, including recruitment, hiring, promotion, termination, and training.

About Ubiminds

Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.

Our Culture

We prioritize people above all else.

Continuous improvement is key to our identity.

Taking ownership and having the right attitude are crucial.

Collaboration is essential for our success.

We uphold high standards of excellence.

Transparency and honesty are foundational principles for us.

Perks & Benefits

Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.

Leverage a network of partners and allies to translate effort into revenue.

Choose between remote work or the office, as we are a geographically dispersed team.

Provided with a MacBook for work.

Enjoy snacks, soft drinks, and beverages at our headquarters.

About the Role

We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.

As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.

You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.

Duties

Client Relationship & Value Delivery

Cultivate strong relationships and serve as the primary contact for delivery matters.

Lead recurring client meetings to ensure alignment, transparency, and satisfaction.

Clearly articulate the business impact and value generated by consultants.

Delivery Excellence & Value Tracking

Monitor consultant performance to align with client expectations.

Track delivery health and proactively identify and address risks.

Provide visibility into results, outcomes, and overall impact.

Consultant Experience & Retention

Establish trust with consultants through regular check-ins and ongoing support.

Recognize early signs of disengagement or attrition risk, and take proactive measures.

Collaborate with People teams to develop and implement retention strategies.

Risk & Issue Management

Identify and address risks associated with performance, engagement, and satisfaction.

Navigate complex situations and mediate conflicts between clients and consultants.

Escalate issues promptly for effective resolution.

Project Management

Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.

Monitor project progress and proactively mitigate risks.

Maintain stakeholder alignment throughout project lifecycles.

Opportunity Identification & Growth Support

Recognize expansion opportunities within existing accounts.

Share insights with Account Managers to bolster growth strategies.

Contribute to fostering enduring partnerships through consistent value delivery.

Cross-functional Collaboration

Collaborate with Talent, People, and Account teams to ensure alignment.

Assist in the hiring and onboarding processes as required.

Contribute to enhancing delivery and internal processes continuously.

Requirements

Mandatory Skills

Fluency in English and Portuguese.

Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.

Strong ability to understand and communicate business impact effectively.

Outstanding communication, interpersonal, and stakeholder management skills.

Proven track record in problem-solving and conflict resolution.

Ability to manage multiple priorities effectively in a fast-paced environment.

Nice to Have

Experience with staff augmentation or distributed teams.

Familiarity with software development environments.

Role Structure & Collaboration

Account Managers oversee account growth and expansion.

Talent Acquisition manages recruitment and pipeline development.

Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.

We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.

Company Overview:

B2C2 is leading the way in the digital asset realm, establishing itself as a trailblazer in the future ecosystem. With a focus on unlocking institutional access to cryptocurrency through reliable liquidity provision, the firm leverages crypto-native technology and incessant product evolution to cater to a global array of institutions. Established in 2015 and acquired by the Japanese financial group, SBI, in 2020, B2C2 operates as an independent entity. Headquartered in the UK, with additional offices in the US and Japan, B2C2 OTC Ltd. is authorized and regulated by the UK’s Financial Conduct Authority.

Role Overview:

The position of Senior Associate, HR Operations, plays a crucial role in initiating and managing the implementation of our new HR Information System (HRIS) and Applicant Tracking System (ATS). This role works closely with the Global Head of HR to ensure smooth HR operations, encompassing policy rollouts, payroll management, and benefits oversight. This opportunity is ideal for individuals well-versed in HR operations and systems, and who thrive in dynamic, rapidly evolving environments.

This position is a 12-month fixed-term contract, located in our London office, with the option for partial remote work.

Primary Responsibilities:

Assist in setting up and configuring the new HRIS system, HiBob.

Support the expansion of HR policies globally.

Operationalize and document fundamental HR processes, such as performance evaluations, compensation and promotion management, and handling work visas.

Establish an HR dashboard and collaborate on KPIs and KRIs reporting for the HR department.

Key Duties:

HRIS & ATS Implementation & Maintenance

Aid in configuring, implementing, and enhancing the organization’s new HR Information System (HRIS) and Applicant Tracking System (ATS).

Ensure data integrity, manage system updates, and address issues in coordination with vendors and internal stakeholders.

Generate HR reports and dashboards to facilitate decision-making.

Act as the primary administrator and contact point for system-related queries and enhancements.

HR Operations

Assist in formulating and introducing HR policies across international locations, ensuring alignment with local regulations.

Update and manage HR documentation, including employee handbooks, contracts, and compliance policies.

Support payroll feed operationalization for timely and accurate data flow between HR systems, payroll providers, and the Finance team.

Take charge of benefits administration, encompassing enrollments, renewals, and vendor liaison.

Employee Lifecycle & Administration

Collaborate with HR colleagues to facilitate smooth onboarding and offboarding procedures, inclusive of documentation, system setups, and compliance verifications.

Support HR processes related to performance management, promotions, and internal mobility.

Serve as a point of contact for HR operational inquiries from employees and managers.

Qualifications:

Possess 3-5 years of HR operations experience, preferably in a fast-paced, global setting.

Hands-on experience with HRIS and ATS implementation, configuration, and maintenance (experience with HiBob required, Greenhouse preferred).

Robust comprehension of HR processes, payroll feeds, and benefits administration.

Strong analytical skills, with the ability to generate HR reports and insights.

Detail-oriented with exceptional organizational abilities.

Capable of managing multiple tasks and stakeholders in a high-paced environment.

Proficiency in Excel/Google Sheets and HR reporting tools.

Preferred Credentials:

Prior experience in formulating and implementing HR policies in a multi-jurisdictional context.

Background in the fintech or tech sector.

Project management expertise.

Knowledge of global HR compliance and employment laws.

Familiarity with working alongside third-party payroll and benefits providers.

Benefits:

Transparent company culture that embodies ambition, innovation, and teamwork, promoting honesty and integrity.

Biannual discretionary bonus awards.

Benefits package, including Private Medical Insurance, Group Personal Pension with Royal London, and Group Income Protection.

Regular events and activities for team bonding and relaxation.

We seek an organized Workspace Manager & Receptionist to oversee office operations and ensure a welcoming, efficient workplace. Duties include managing office maintenance, reception, vendor services, and in-house activities. The ideal candidate is creative, has strong communication skills, proficiency in German and English, excellent organizational abilities, a service-oriented mindset, and can work flexible hours.

Key Responsibilities:

Reception, Office Management & Maintenance

Act as the first point of contact for visitors in a professional manner.

Supervise office operations to maintain a conducive working environment.

Manage cleaning and catering teams to uphold cleanliness and service standards.

Coordinate office supplies, furniture, and equipment procurement for a well-stocked workspace.

Collaborate with external service providers and the landlord for maintenance.

Address employee office-related requests promptly.

Implement security protocols for guest sign-ins.

In-House Activities

Coordinate catering services for a positive F&B experience.

Assist with in-house workshops, events, and team-building activities.

Suggest creative ideas for workspace enhancement and wellness initiatives.

Flexibility & Additional Responsibilities

Support early mornings, evenings, or weekend activities.

Enhance workspace culture and team engagement continuously.

Qualifications & Skills:

Previous workspace or hospitality management experience.

Strong service-oriented mindset and organizational skills.

Excellent communication and interpersonal abilities.

Proactive problem-solving skills and creativity.

Fluency in English and German preferred.

Proficiency in G-Suite, Slack, Zoom, and other necessary tools.

Join us to help create an inspiring and efficient workspace at our Zurich location.

About DFINITY and the Internet Computer: DFINITY is a pioneer in the Internet Computer Protocol (ICP), aiming to bring global compute onto a secure ICP network. The ICP blockchain technology supports tamper-proof, decentralized web applications and secure AI models within smart contracts. ICP facilitates multi-chain operations seamlessly with other networks like Bitcoin and Ethereum, enhancing digital assets and web3 development.

Join a diverse team working on groundbreaking projects shaping the future of the internet and web3 technology. DFINITY, led by Dominic Williams, advocates for diversity in the workplace.