People Ops Generalist - Recruiting Manager
Status
USA
Full time
Remote
Compensation is not specified
Role
Recruiter
Description
Who We Are:
We are Nova Labs, the pioneers behind the innovative Helium Network and the masterminds behind Helium Mobile. Established in 2013, we are a dynamic force shaping the world of connectivity. Rooted in decentralized technology, we are revolutionizing IoT and mobile industries to foster a more interconnected and accessible world.
Role Summary:
We are in search of a versatile and seasoned People Ops Generalist with a recruitment specialization to bolster our team. As a key member, you will be responsible for overseeing the entire recruitment process and providing broad People Ops support across diverse functions. This position presents an exceptional opportunity to contribute to talent acquisition and broader HR endeavors within our organization.
Responsibilities on Duty:
Recruitment and Talent Acquisition:
- Lead the end-to-end recruitment process, encompassing job postings, candidate sourcing, screening, interviewing, and offer negotiation.
- Devise and execute innovative recruitment strategies to attract top-tier talent across various channels like job platforms, social media, and networking events.
- Collaborate closely with hiring managers to grasp staffing requirements and offer guidance on recruitment best practices.
- Establish and nurture robust candidate pipelines meeting both current and future hiring needs.
Employee Engagement and Development:
- Participate in initiatives aimed at enhancing employee engagement, including organizing team-building activities, implementing employee recognition programs, and conducting surveys.
- Provide training to managers and supervisors on best practices for performance evaluations, lending support throughout the review cycle.
- Infuse performance feedback into talent development programs, succession planning, and career enhancement initiatives.
Employee Onboarding and Orientation:
- Plan and manage new hire onboarding activities like completing paperwork, organizing orientation sessions, and familiarizing new employees with company policies and culture.
- Act as a resource for new employees, addressing queries, facilitating a seamless transition into the organization, and setting them up for long-term success.
HR Administration and Compliance:
- Maintain accurate employee records in our HRIS in adherence to relevant employment laws and regulations.
- Support HR administrative tasks, including benefits administration, payroll processing, and aiding in performance management.
HR Policies and Procedures:
- Assist in devising and enforcing HR policies, procedures, and initiatives to foster a positive work environment while ensuring legal compliance.
- Conduct HR training sessions as necessary to educate employees and managers.
Profile Fit:
- 3-5 years in a People Operations role, with a focus on Recruitment for at least 1-2 years.
- Demonstrated capabilities in talent acquisition, with a proven track record in managing full-cycle recruiting.
- Proficiency with Greenhouse is a prerequisite; experience with Namely is advantageous.
- Excellent communication and interpersonal skills, adept at engaging with candidates and employees across all organizational levels.
- Proven creative thinking and innovation skills with the ability to introduce novel ideas for new hire success and employee engagement.
- Strong organizational proficiency with acute attention to detail, adept at handling multiple priorities and deadlines.
- Quick adaptability to learning new technologies and operating in a dynamic startup environment.
- Discreet handling of confidential information with the ability to maintain high levels of confidentiality.
Why You'll Enjoy Working Here:
- Culture: Engage in an environment that values creativity, open-mindedness, and cherishes your unique perspective.
- Growth: Be part of a team invested not just in the present but also in your future development, working together toward collective goals.
- Impact: Influence projects that hold significance, where your creativity directly contributes to overall success and progression.
Benefits:
- Remote-First: Enjoy the freedom to work from any location within the US.
- Health Benefits: Fully covered premiums (medical, dental, vision) for yourself and eligible dependents.
- Time Off: Unlimited vacation time with an additional stipend to enhance your getaways.
- Wellness: Monthly stipend promoting a healthy work-life balance and overall well-being.
- Tech Support: Annual allowance for essential gadgets and equipment.
Compensation Structure:
- Competitive Salary + Equity.
- Pay scales vary by location within the US, categorized into tiers based on the local cost of labor index.
- Starting pay for the successful candidate depends on skills, experience, qualifications, work location, and market conditions.
- Nova Labs aims for the 50th percentile of the pay scale for new hires.
- Compensation ranges for various experience levels and skill sets in different US locations include:
- Tier 1 (San Francisco / New York City): $97,000 - $127,000
- Tier 2 (Boston, Seattle, DC, etc.): $84,000 - $114,000
- Tier 3 (Austin, Dallas, Denver, etc.): $80,000 - $108,000
- Tier 4 (Other areas): $75,000 - $102,000
Skills Required
Novalabs
Website
nova-labs.techCompany size
Not specified
Location
United States
Description
Not specified
Status
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
Nahclimited
People & Culture Manager
Hong Kong
Hong Kong
Full time
Office
Overview
Our customer, a forward-thinking AI technology firm developing state-of-the-art products, is in search of a People Operations Professional to support their rapid expansion across operations in Hong Kong and the US. This dynamic role is ideal for a detail-oriented individual with a passion for operational excellence and a strategic mindset in building processes from the ground up.
Responsibilities
Develop comprehensive guides and resources including step-by-step procedures and quick reference materials to facilitate smooth navigation of processes.
Manage and enhance routine HR activities such as performance evaluations, team feedback collection, advancement processes, and benefits administration.
Supervise all aspects of the employee lifecycle, from onboarding new hires and role changes to handling departures and compliance obligations.
Assist employees and managers with inquiries by creating tools for self-help and drive projects aimed at streamlining workflows in preparation for growth.
Ensure efficient functioning of HR platforms (e.g., Lattice and Notion) to maintain updated, easily accessible, and accurately synced information.
Collaborate with Legal, Finance, Recruitment, and HR teams to facilitate various processes like onboarding new employees, managing compensation, handling contract modifications, and expanding into new markets.
Requirements
Bachelor's degree combined with a minimum of 6 years in people management or HR functions, with a preference for experience in fast-growing startup environments.
Proven track record of establishing and enhancing operational workflows that are scalable and adaptable to organizational growth.
Competence in independently managing employee lifecycle programs.
Proficiency in creating clear guides and resources to simplify complex processes for better comprehension and navigation.
Possess a supportive and problem-solving approach in addressing employee queries.
Demonstrated ability to coordinate multiple projects concurrently and refine programs with minimal supervision.
Familiarity with utilization of tools like Slack, Lattice, and Notion would be advantageous.
Proficiency in Cantonese and English languages.
CertiK
Office Administrator
New York, USA
New York, USA
Full time
Hybrid
About the Company
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.
CertiK is a prominent blockchain security auditor specializing in providing an extensive range of tools to enhance industry-wide security operations. With a successful track record of collaborating with over 4,900 Enterprise clients and safeguarding digital assets worth $557 billion, CertiK has identified over 18,000 vulnerabilities in blockchain code. The company boasts a prestigious client portfolio that includes renowned projects like OKX, Tether, Ripple, and Pancakeswap, in addition to backing from reputable investors such as Tiger Global, Coatue Management, Shunwei Capital, and Hillhouse Capital, as well as leading industry players like Coinbase Ventures and Binance.
Responsibilities
Office Administration:
Oversee general office operations and manage supplies.
Provide ad-hoc administrative support as required.
Assist with organizing in-house events, including setup and post-event activities.
HR Support:
Support company events and activities.
Manage swag and inventory efficiently.
Coordinate with vendors and service providers when needed.
IT Support:
Collaborate with IT to handle basic tech-related logistics such as shipping and receiving devices.
Offer general administrative support, acting as the first point of contact for a help desk.
Requirements
Previous experience (1–3 years) in office administration, operations, or a similar capacity.
Geographically located in Midtown Manhattan near Bryant Park to provide on-site support.
Exceptional organizational skills, proactive nature, and attention to detail. Ability to manage multiple tasks effectively.
Strong communication skills in English; proficiency in Mandarin is advantageous.
Hands-on approach with a proactive attitude towards problem-solving.
Tech-savvy with a basic understanding of tools like Google Workspace, Slack, and spreadsheets.
Compensation: $60,000 - $100,000 annually
Applications for this position at CertiK are accepted on an ongoing basis.
CertiK provides comprehensive benefits to all full-time employees, including medical, vision, and dental insurance, a 401(k) plan with company matching, life and accidental death and dismemberment insurance, HSA and FSA options, and flexible paid time off. A variable commission program for business development sales roles is also available.
Equal employment opportunities are offered by CertiK, refraining from discrimination based on various factors including age, race, religion, gender, disability, and more. The company considers qualified applicants with criminal histories in compliance with relevant regulations governing hiring practices.
Diversity is actively supported and encouraged across all teams and aspects of the company at CertiK.
AI tools may be utilized in parts of the hiring process to enhance efficiency; however, all final employment decisions are made by humans. For more details regarding data processing, feel free to reach out for additional information.