Customer Experience Team Lead

We are looking for a commercially driven and strategically minded leader to take ownership of Klein Labs’ global business growth and external partnerships. This role will cover several core business lines, including market-making services, OTC, treasury solutions, ventures, and fundraising coordination.
You will work closely with the founding team to develop and execute global BD and fundraising strategies, expand and maintain relationships with projects, exchanges, funds, family offices, high-net-worth individuals, and other key ecosystem participants, and continuously drive business partnerships, capital introduction, and long-term strategic value creation. This role is ideal for someone with strong execution, mature business judgment, and a solid understanding of capital markets, who can thrive in a fast-paced, high-autonomy, crypto-native environment.
Responsibilities
Develop and execute business development, strategic partnership, and fundraising plans across Klein Labs’ business lines, driving revenue growth, partnership conversion, and capital introduction.
Build and maintain long-term relationships with exchanges, projects, DAOs, market makers, funds, family offices, HNWIs, and other key ecosystem participants.
Design and implement partnership models across market-making, OTC, treasury, ventures, and fund-related business lines to improve conversion efficiency and long-term value creation.
Support institutional fundraising and LP relationship management, including investor outreach, investor communication, due diligence coordination, subscription processes, and capital onboarding.
Clearly communicate Klein Labs’ business model, fund strategy, return profile, risk framework, and differentiated strengths to external partners and investors, building trust and improving conversion.
Manage and continuously optimize external materials, including company introductions, business decks, fundraising decks, one-pagers, FAQs, DDQs, and investor update materials, ensuring professionalism and consistency in external messaging.
Represent Klein Labs in key business negotiations, industry events, important external meetings, and strategic partnership discussions.
Work cross-functionally with management, research, trading, legal, and operations teams to drive partnership execution, fundraising progress, and long-term relationship management.
Support the expansion and management of the global BD team as the business grows, including KPI setting and performance culture development.
Requirements
3+ years of experience in business development, strategic partnerships, institutional fundraising, investor relations, sales, or related functions, with prior crypto industry experience preferred.
A clear and verifiable track record in driving business growth, partnership conversion, or fundraising outcomes, with the ability to independently move initiatives forward.
Strong understanding of the Web3 ecosystem, crypto market structure, token economics, and strategic partnership dynamics.
Familiarity with how to engage and build trust with projects, exchanges, funds, family offices, HNWIs, institutional investors, and crypto-native LPs.
Strong communication, relationship-building, material preparation, and process management skills, with the ability to coordinate across multiple stakeholders in complex situations.
Highly execution-oriented, results-driven, and capable of building systems and processes in a fast-paced, high-ownership environment.
Professional working proficiency in English.
Candidates based in Singapore or Dubai are strongly preferred.
Existing relationships with institutions, family offices, HNWIs, crypto-native LPs, exchanges, or project teams are a strong plus. Experience in liquidity management, trading services, funds, asset management, primary markets, or related market structure is also preferred.
What We Offer
A key role with direct exposure to Klein Labs’ core business growth, strategic partnerships, and capital network development.
Close collaboration with the founding team and senior leadership, with direct involvement in shaping business direction, fundraising strategy, and external positioning.
Competitive compensation, performance-based incentives, and long-term upside.
Direct access to high-quality deal flow, institutional relationships, and primary market opportunities.
Deep involvement across CEX, DEX, and both on-chain and off-chain collaboration ecosystems.
A highly flexible, low-hierarchy, and deeply crypto-native working environment.

Hey everyone,
 
I’m looking for recommendations or to connect directly with a marketing team / agency that genuinely understands the Forex trading space — especially community-led growth.
 
I run many public XAUUSD signals Telegram channel that has grown organically to 12,000+ members over the years (since 2020). No ads, no clickbait, no fake screenshots. The channel is completely free and will stay that way because the core idea has always been transparency and live testing rather than selling promises.
 
A few things about the community:
 
• Signals focused only on FX & XAUUSD
 
• Consistent average accuracy around ~78%
 
• Clear risk management & lot sizing shared with every setup
 
• Priority is always capital protection, not overtrading
 
• Everything is public so anyone can track performance in real time for as long as they want
 
The growth so far has been word-of-mouth and organic, but now I want to scale this community responsibly and reach 100,000+ free members this year without turning it into a hype machine.
 
I’m not looking for generic social media marketers. I’m specifically interested in people/agencies who:
 
• Understand traders, not just traffic
 
• Can grow communities ethically and sustainably
 
• Know how to position transparency as a strength (not fake luxury marketing)
 
• Have experience with Telegram / Instagram / Reddit / Trading communities
 
If you’re a marketer in this niche, or you’ve worked with someone solid before, I’d really appreciate guidance, referrals, or a conversation.
 
Thanks in advance 🙏
 
Happy to share more details in DMs.

We are looking for a Support Agent to join our team at EasyBit. The ideal candidate should have a strong understanding of cryptocurrency and blockchain fundamentals, along with excellent communication skills in both English and Russian. In this role, you will be responsible for monitoring support systems, responding to client inquiries, resolving issues related to orders via our internal dashboard, and escalating complex cases to the appropriate team when necessary.
We are particularly interested in candidates with prior experience in customer support or the crypto industry, as this will be considered a strong advantage, proficiency in additional languages (such as Russian) will also be considered an advantage.. If you are proactive, detail-oriented, and comfortable working in a fast-paced environment, we would love to hear from you.

We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.

Binance, a prominent figure in the global blockchain space, is known for hosting the largest cryptocurrency exchange in terms of trading volume and users globally. Trusted by millions across 100+ countries, Binance excels in security, user fund transparency, trading speed, liquidity, and a diverse range of digital asset products. The company's offerings extend to various sectors including trading, finance, education, research, payments, institutional services, Web3 features, and more. By capitalizing on digital assets and blockchain technology, Binance aims to construct an inclusive financial ecosystem that promotes financial accessibility worldwide.

Responsibilities

Oversee the strategic development, design, implementation, and promotion of the CS bot management platform, encompassing components like knowledge base, chat flow, and ticket center.

Utilize big data and AI tools to enhance the efficiency of CS operations, which includes tasks like corpus training, SOP design, automated responses, and case analysis.

Foster collaborative partnerships with different teams such as engineering, UI/UX design, and CS operations to meet product objectives effectively.

Regularly evaluate CS bot KPIs and user cases to extract valuable insights for constructive product enhancements.

Requirements

Minimum requirement of a Bachelor's degree.

Essential experience in product design specifically related to CS bot functionalities.

Proficient in communication skills to engage with various stakeholders effectively.

Strong aptitude for data analysis and deriving user insights.

Exceptional problem-solving abilities and analytical mindset.

Why Consider Binance

Contribute to shaping the future with a leading blockchain ecosystem.

Work alongside top-tier professionals in a globally focused organization with a flat structure.

Engage in stimulating projects within a fast-paced and innovative environment.

Opportunity for professional growth and continuous learning within a results-driven culture.

Competitive remuneration and comprehensive company benefits.

Flexibility in terms of remote work arrangement (adjusted based on team requirements).

Binance upholds equal opportunity employment practices and values diversity within its workforce for sustainable success. By applying for a position, you acknowledge and agree to Binance's Candidate Privacy Notice, and the potential use of AI tools during the recruitment process.

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