Director of Customer Success

Key Responsibilities:
Talent Acquisition: Lead recruitment efforts to attract top blockchain talent, including developers, sales rep, and other key positions. Manage job postings, interview processes, and onboarding for new employees.
HR Strategy Development: Develop and implement HR strategies that aligned with VNChain’s business goals, focusing on building a decentralized, innovative workforce.
Employee Engagement & Culture: Foster a remote work culture centered on collaboration, creativity, and commitment to the Web3 vision.
Performance Management: Develop and execute performance evaluation processes, setting KPIs and ensuring continuous employee growth and satisfaction.
Compliance & Policies: Ensure our HR policies align with local and international regulations, especially regarding remote work and crypto-friendly policies.
Learning & Development: Lead efforts in creating a culture of continuous learning, providing access to blockchain/crypto learning resources, certifications, and career development opportunities.
Job Requirements:
Minimum of 3 years of HR experience, preferably within the tech, blockchain, or crypto industries.
Proven track record in managing recruitment, onboarding, and talent acquisition for highly skilled, decentralized teams.
Understanding of blockchain technology, Web3 concepts, how search engine works and the decentralized nature of emerging industries.
Prior experience working with crypto talent pools is a plus.
Experience managing remote and global teams.
Strong communication, leadership, and organizational skills.
Ability to work in a fast-paced, rapidly changing environment.
Bachelor degree or above.
Bachelor’s degree in Human Resources, Business Administration, or related field.
Send Your Resumee to Abbey on Telegram: @Abbey_Blockchain1

We are currently seeking a US Based Customer Support Associate to join our team. The successful candidate will be responsible for providing exceptional customer service to our clients based in the United States.
Key Responsibilities:
- Assist customers with inquiries, troubleshoot issues, and provide timely and accurate information
- Handle incoming customer calls, emails, and messages in a professional and courteous manner
- Keep detailed records of customer interactions and transactions
- Collaborate with team members to ensure a seamless customer experience
- Provide administrative support as needed
Required Skills:
- Proven experience in customer service roles
- Strong communication and interpersonal skills
- Ability to write and communicate effectively
- Proficiency in administrative tasks
- Ability to work independently and in a team environment
This is a great opportunity for someone who is passionate about providing excellent customer service and enjoys working in a fast-paced environment. If you meet the requirements and are looking for a rewarding career in customer support, we would love to hear from you. Apply now!

Job Description:
Greet and welcome guests to club
Perform check in and check out of incoming guests
Issue locker keys and gym cards access
Attend to phone calls
Maintain towel records of guests and ensure hotel towels are returned
Handle guests' enquiries and requests as needed
Email clients on events
Perform receptionist duties
Perform any other ad-hoc duties as assigned 
Job Requirements:
Customer service oriented
Able to work on noon shift on weekends and/or public holidays
Enjoy interaction with guests
Pleasant disposition
Problem solving skills
Team player who takes initiative in accomplishing all assigned tasks
Willing to go the extra mile for guests 
Please email your latest cv to enquiry@1stchoicerecruit.com to apply. We regret that only shortlisted candidates will be contacted. Thank you. 

We believe Ethereum has the potential to solve some of humanity’s most crucial coordination issues. Since our initial inception as a research group, we have sought to scale both its technology and values.
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We are seeking a hands-on and strategic finance leader to join us during this pivotal phase of our organization’s growth. Reporting directly to the COO, the Head of Finance will play a critical role in shaping and guiding our financial strategy. This position requires someone who is both a strategic thinker and an effective leader, capable of building and leading a high-caliber finance team that can scale alongside our rapidly growing business.
What are the role responsibilities?
Finance & Accounting Leadership: Establish and scale finance and accounting operations suitable for a fast-growing startup, with potential to expand into broader responsibilities.
Budgeting & Financial Modeling: Develop in-house budgeting and financial models; establish performance metrics and financial goals to track progress.
Long-Term Financial Planning: Create and manage long-range financial plans and models to optimize resource allocation across the organization.
Accurate Financial Reporting: Ensure precise presentation of company metrics to the board of directors, investors, and executive team.
Risk Analysis & Business Opportunities: Analyze business risks and opportunities, providing data-driven recommendations that impact financial outcomes.
Strategic Planning: Oversee the annual budgeting and strategic planning processes; monitor progress and make adjustments to keep leadership informed of financial status.
Decentralized Development: Collaborate with xFN leadership to create a funding model to support external developers contributing to the Optimism ecosystem..
Financial Reporting & Operations: Manage financial reporting, company-wide operational metrics, board reports, cash management, audits, and tax matters.
Team Development: Hire, lead, mentor, and retain top-tier finance and accounting teams.
What skills do you bring?
Proven success as a finance lead in a high-growth, venture-backed technology startup, with a demonstrated ability to scale businesses.
Strong familiarity with, or deep interest in, blockchain and cryptocurrency.
Expertise in Financial Planning & Analysis (FP&A), coupled with an analytical and intellectually curious mindset.
Proven track record in accurate planning, budgeting, modeling, and forecasting; must have a clear understanding of the company’s financial standing relative to internal and external targets.
Ability to drive growth initiatives and adapt to a dynamic, entrepreneurial environment.
Strong business acumen and a broad financial perspective, enabling you to serve as a strategic advisor to the management team.
Proficiency in developing and implementing systems, tools, and processes that enhance business clarity and efficiency through a metrics-driven approach.
Action-oriented with an entrepreneurial spirit and a bias towards action.
Strong interpersonal skills; able to communicate effectively and manage relationships at all organizational levels.
Comfortable guiding the strategic direction for internal and external stakeholders in a growing organization.
This role offers a unique opportunity to influence the financial strategy of a pioneering company at the forefront of Ethereum’s growth. If you’re a strategic leader with a passion for blockchain technology and a drive to make an impact, we encourage you to apply.
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.
A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus
Responsibilities:
Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
Meeting planned sales goals.
Setting individual sales targets with the sales team.
Tracking sales goals and reporting results as necessary.
Overseeing the activities and performance of the sales team.
Coordinating with marketing on lead generation.
The ongoing training of your salespeople.
Developing your sales team through motivation, counseling, and product knowledge education.
Promoting the organization and products.
Understand our ideal customers and how they relate to our products.
Requirements:
Experience in planning and implementing sales strategies.
Experience in customer relationship management.
Experience managing and directing a sales team.
Excellent written and verbal communication skills.
Dedication to providing great customer service.
Ability to lead a sales team.