Director of Customer Success
Status
United States
Full time
Remote
Compensation is not specified
Role
CTO
Description
We are looking for a hands-on individual to take on the role of Director of Customer Success. This key position within the customer success team involves collaborating directly with our founders to oversee payroll operations with token grants, as well as develop and influence our customer success strategy. The primary focus will be on ensuring our customers meet their desired goals, driving adoption, retention, and expansion.
The ideal candidate should excel in a startup setting and be prepared to engage in daily activities to guarantee client contentment. A background in payroll, preferably with experience in managing payroll across multiple countries, is an essential requirement for this role. This position presents significant opportunities for growth and learning as we embark on a new and exciting phase of our company.
Key Responsibilities
- Serve as the initial contact for clients, handling payroll-related inquiries and resolving routine issues.
- Guide clients through the onboarding process, ensuring a seamless transition to our payroll services.
- Assist in resolving payroll discrepancies or errors by collaborating with internal teams and local payroll partners for swift resolutions.
- Lead customer implementations and high-level engagements.
- Execute QBRs, pinpoint potential customer growth opportunities, enhance product adoption among customers, and drive customer retention.
- Aid in payroll processing for employees, ensuring precise wage calculations, deductions, and compliance with local regulations.
- Coordinate with stakeholders to ensure accurate payroll execution that adheres to country-specific laws. This encompasses handling payroll submissions, such as salary adjustments, bonuses, and deductions.
- Manage daily troubleshooting of client issues, provide hands-on support, and address more complex matters as the senior client contact.
- Work closely with founders, engineering, product, finance, legal, and payroll teams to integrate customer success programs proficiently.
- Provide assistance on miscellaneous tasks and projects as necessary within our fast-paced startup environment.
Qualifications
- Minimum of 5 years of payroll experience.
- Prior involvement with startups is mandatory.
- Demonstrate a creative problem-solving approach and capability.
- Possess exceptional written and verbal communication skills.
- Display enthusiasm for learning and a drive to succeed.
Benefits & Compensation
- Embrace a remote-first work culture.
- Enjoy flexible working hours.
- Receive a competitive salary and benefits package.
- Eligible for equity participation based on performance.
- Furnished with an Apple laptop.
Skills Required
Toku
Website
www.toku.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Legendary Managements
Business Development Remote Commission-Based Web3
Part time
Remote
Legendary Managements Is Hiring BD Partners (Commission-Based)We’re expanding our Business Development (BD) team — and looking for sharp, well-connected Web3 operators who can help us drive serious growth by connecting us with real builders.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Payment in Crypto
berttha walker
UI/UX Designer
Full time
Remote
UI/UX Designer for SaaS Dashboard (Figma)
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Payment in Crypto
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
Сrypto.com
(Senior) Human Resources Associate
Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
The People and Culture team is responsible for overseeing the employee experience, including talent acquisition, onboarding, people operations such as payroll and benefits, talent development, and retention. Our team also focuses on fostering company culture and enhancing employee connectivity to create a strong sense of belonging in the workplace. We are seeking a dedicated HR professional to join us in reshaping the HR journey and driving impact on the business.
Join our team and take your career to new heights!
Key Responsibilities:
Oversight of daily HR operations and employee lifecycle processes in TW to ensure compliance with labor laws and company policies.
Support TW payroll processing, tax filing, payments, and coordinate with payroll vendors.
Collaborate with business, TA, and IT teams to facilitate a seamless preboarding and onboarding experience for new TW hires, as well as oversee exit procedures and documentation.
Assist in the year-end review process and document preparation.
Contribute as a core team member of the global Employee Services Hub, overseeing specific TA operational processes supporting the global business.
Play a crucial role in managing vendor staff's preboarding, onboarding, and exiting processes, working closely with group HR to monitor associated costs.
Take part in Giving-Back activities, Year-End Gala Event, and other relevant employee engagement initiatives.
Manage registered office reservations, hot desk/meeting room bookings, related invoices, and handle office logistics as needed.
Support HR Manager and team with day-to-day operations, process enhancements, and ad-hoc HR projects.
Requirements:
Bachelor's degree in Human Resources Management or a related business field.
Minimum of 2 years of HR experience.
Strong numerical skills with impeccable attention to detail.
Proactive, responsible, well-organized, and collaborative team player with excellent communication abilities.
Proficiency in English and Chinese, both written and spoken.
Demonstrate HR sensitivity and confidentiality.
Ability to prioritize and manage multiple tasks simultaneously.
Join our team and take your career to new heights!
Key Responsibilities:
Oversight of daily HR operations and employee lifecycle processes in TW to ensure compliance with labor laws and company policies.
Support TW payroll processing, tax filing, payments, and coordinate with payroll vendors.
Collaborate with business, TA, and IT teams to facilitate a seamless preboarding and onboarding experience for new TW hires, as well as oversee exit procedures and documentation.
Assist in the year-end review process and document preparation.
Contribute as a core team member of the global Employee Services Hub, overseeing specific TA operational processes supporting the global business.
Play a crucial role in managing vendor staff's preboarding, onboarding, and exiting processes, working closely with group HR to monitor associated costs.
Take part in Giving-Back activities, Year-End Gala Event, and other relevant employee engagement initiatives.
Manage registered office reservations, hot desk/meeting room bookings, related invoices, and handle office logistics as needed.
Support HR Manager and team with day-to-day operations, process enhancements, and ad-hoc HR projects.
Requirements:
Bachelor's degree in Human Resources Management or a related business field.
Minimum of 2 years of HR experience.
Strong numerical skills with impeccable attention to detail.
Proactive, responsible, well-organized, and collaborative team player with excellent communication abilities.
Proficiency in English and Chinese, both written and spoken.
Demonstrate HR sensitivity and confidentiality.
Ability to prioritize and manage multiple tasks simultaneously.