Full Stack Engineer (Business Automation)
We are seeking individuals to join our team responsible for designing, developing, maintaining, and enhancing software for diverse venture projects, which are closely related to our core businesses and require quick bootstrapping with a streamlined team. The role involves active participation in designing various components for scalable applications, spanning from frontend UI to backend infrastructure.
About Our Team
Our Business Automation team focuses on creating innovative software, tools, and automation systems used in the operations of a top-tier cryptocurrency company.
Responsibilities
We are looking for driven and adaptable team players who excel in driving enhancements for a dynamic business landscape. Ideal candidates are avid learners, passionate about sharing knowledge, and equipped with strong problem-solving abilities. In this role, you will collaborate with internal teams on vital products and tools critical to the company's success, focusing on areas such as Compliance/KYC, Customer Service, Payments/Risk, New product requirements, Trading, and Blockchain development.
Requirements
Key responsibilities include building new software, tools, and automation for internal teams, refining distributed and mission-critical services, managing project priorities, ensuring high-quality, tested code delivery, and engaging in end-to-end web or mobile application development. Candidates should possess solid knowledge of at least one backend language (preference for Elixir, Node.js, or Ruby) and have experience with a modern JavaScript framework (like React or Vue), Kotlin, or Swift. Additionally, experience in Test Driven Development and working with relational databases like PostgreSQL is important.
Desirable Skills
Additional desirable skills include the ability to mentor and guide others, familiarity with Domain Driven Design, Functional Programming, DevOps/Cloud Infrastructure (e.g., AWS, Azure), Distributed System Design, Event Driven Design, service and site reliability experience, application monitoring, observability tools, Blockchain/Web3 development, Account Auditing, Compliance, KYC, and Customer Relations Management.
Benefits
We offer a competitive salary, attractive annual leave entitlement, flexible work hours, remote work options, internal career mobility opportunities, and work perks like a crypto.com visa card upon joining. Our benefits packages may vary depending on regional requirements.
About Us
Crypto.com, founded in 2016, serves more than 80 million customers and is the world's fastest-growing global cryptocurrency platform. Our mission is to make cryptocurrency accessible to everyone. Built on principles of security, privacy, and compliance, we are dedicated to driving cryptocurrency adoption through innovation and empowering the next generation of builders and entrepreneurs to create a more equitable digital ecosystem.
Join Us
If you are ready to embark on an exciting new chapter with us, apply now to be part of a collaborative, visionary, and supportive team where your growth and success are prioritized.
Note: We are an equal opportunities employer dedicated to fostering a diverse, inclusive environment where opportunities are available to all in a fair and transparent manner. Personal data provided will be used for recruitment purposes only. Only shortlisted candidates will be contacted.
Operation Manager (Crypto)
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role:
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements:
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
Customer Service Executive (Forex)
Bitcastle is a cryptocurrency exchange platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeCustomer Service Executive (Forex) to join our team.
About the Role:
We are looking for a Customer Support Executive to join the Bitcastle team. In this role, you will handle customer inquiries for our forex trading platform, process KYC applications, and support various operational tasks to ensure excellent user experience. This is a part-time, fully remote position.
Handle customer inquiries via email and chat support in a timely and professional manner
Support customer service operations, including user inquiries, withdrawal processing, KYC verification, bug reporting, and updating Q&A information
Understand and adhere to policies and procedures of global customer support, ensuring high-quality support is provided to users in accordance with company standards
Create and post customer announcements as required
Monitor and respond to messages on platforms such as Telegram and WhatsApp
Provide customer support related to forex (knowledge of crypto is a plus)
During business hours, assist with creating help center articles, checking payment statuses, and editing or revising FAQ pages
Requirements:
At least 1 year of experience in customer service, preferably in forex, trading platforms, or financial services
Proficient in Excel or Google Sheet, able to create basic to advance formulas
Familiarity with forex trading platforms or financial services operations
Preferred Qualification:
Experience supporting customers in forex or financial trading platforms
Knowledge of crypto and blockchain (advantageous but not mandatory)
Tech-savvy and able to learn new systems quickly
Japanese Speaking (good to have)
UI/UX Designer
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
2. Create responsive mockups in Figma
3. Deliver clickable prototype + style guide
4. Collaborate with our developer for smooth handoff
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
2. Proficiency in Figma
3. Strong communication & fast turnaround
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
2. Share your portfolio (SaaS/dashboard preferred)
3. Include your email address
4. Mention your availability and estimated delivery time
Bonus if you have:
Experience designing admin panels or productivity tools
Part-Time Support in Brazil
Online Customer Support
Job duties.
Be responsible for receiving users’ inquiries and answering concerns through online customer service tools.
Be agile to send feedback of users’ problems, do a good job of collecting and organizing problems.
Be proficient in English. With German, Turkish, or Persian will be preferred.
Have strong business sensitivity, be able to master the basic business after training. With Cryptocurrency related knowledge and experience is preferred.
Be thoughtful about daily work and good at finding obstacle points in users’ experience, digging users’ needs, and promoting problem solution and processing optimization.
Be adaptive to shift work for both day and night shifts.
Job requirements.
Have good logical thinking ,be able to judge the real needs of users.
Be enthusiastic about customer service , responsible for customer experience , and be able to provide comprehensive solutions to problems.
Be able to adjust communication method effectively according to different users’ requests and needs.
Possess self-management skills and be able to work independently in an ever-changing and fast-paced environment.
Have good learning ability, be good at discovering and self-summary.
Be experienced in providing support to customers by online chat services, email, and tickets.
Have good communication skills, good presentation skills, strong affinity, hard-working ability, good pressure-bearing ability.