HRIS Analyst
About Us
Chainlink Labs is a leading developer of the Chainlink platform, which powers the verifiable web through decentralized computing. Our platform is the industry standard for accessing real-world data, offchain computation, and secure cross-chain interoperability on any blockchain. We collaborate with major financial institutions such as Swift, DTCC, and ANZ, as well as top Web3 teams like Aave, Compound, GMX, Maker, and Synthetix. As recognized by Newsweek, we are proud to be ranked among the 100 most loved workplaces in both the United States and the United Kingdom.
The People Team
The People Team at Chainlink Labs plays a crucial role in driving our company's growth and shaping its future. We are focused on making Chainlink Labs the premier destination in the Web3 space. Our goal is to attract, inspire, and retain a diverse and highly skilled workforce that consistently delivers exceptional performance and impact. We provide an environment where career-defining moments happen, offering meaningful challenges that foster personal and professional growth. To widen our talent pool, we actively recruit from both the Web3 and Web2 sectors, promoting knowledge-sharing and onboarding non-Web3 talent. The People Team is at the forefront of these efforts, nurturing a culture where both our business and employees thrive.
We are a passionate People team with the mission of serving the best talent in building Chainlink, a decentralized oracle network. Due to our project's extraordinary success, we are undergoing rapid growth and expanding our People Team. We are currently seeking an HRIS Analyst to collaborate with our People Systems Director in optimizing our HR systems and implementing innovative solutions. We believe that systems excellence is crucial to the future success and scalability of our People function, and look forward to working with you to develop a game-changing systems roadmap. If you are passionate about bringing order to chaos through systems, and share our enthusiasm for powerful integrations and automation, we would love to have you on our team!
Objectives of this Role
- Assist in the administration, configuration, and ongoing maintenance of various modules within our HRIS systems
- Collaborate with the People Systems Director to continuously optimize our HR systems and implement new solutions
- Perform data updates, imports, exports, maintenance, and research/report on any data discrepancies
- Create and maintain end-user and training documentation, and participate in training activities for stakeholders and end-users
- Ensure the accuracy and integrity of all entered data, maintenance of HR data in HRIS systems/databases, and prompt availability of information
- Collaborate with key stakeholders (HR business partners, payroll, etc.) to identify and refine business requirements for HR systems, and develop solutions based on needs using project management skills
- Understand existing integrations and make necessary modifications, as well as create new integrations as needed
Skills & Qualifications
- Experience as a core team player in an HRIS implementation
- Strong project management and cross-functional communication skills
- Advanced Excel and SQL skills
- Essential knowledge of XML and XSLT, as they are primary development skills for interacting with SOAP and REST-based web services
- Demonstrated experience in building reports and utilizing people analytics data
- Experience in monitoring and maintaining interfaces between Workday and internal/external vendor systems
- Proven ability to handle sensitive information with confidentiality and integrity
- Ability to multitask and thrive in a fast-paced work environment while paying attention to detail
- Initiative to independently complete tasks in a timely manner, and a creative problem-solving mindset
Preferred Qualifications
- System Certification
- Bachelor's degree in a quantitative discipline
All Chainlink Labs roles are global and remote-based, with some required overlap in working hours with Eastern Standard Time (EST), unless stated otherwise.
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. We provide equal consideration for employment in compliance with applicable laws, regulations, and ordinances. If you require assistance or accommodation due to a disability or special need during the application process or recruitment, please contact us at peopleops@smartcontract.com.
Global Data Privacy Notice for Job Candidates and Applicants
Your information collected and processed as part of your Chainlink Labs Careers profile, as well as any job applications you submit, is subject to our Privacy Policy. By submitting your application, you consent to the use and processing of your data as necessary.
Discord Community Moderator (Web3/Gaming)
Part-Time Support in Mexico | Chile | Colombia
Member Service Representative
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Appointment Setter
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Assistant Shop Manager
CleanSpark is seeking a dedicated Assistant Shop Manager to aid the Hardware Repair Manager in supervising staff and daily operations of the shop. This position involves maintaining team productivity, ensuring smooth scheduling, and providing necessary resources for technical staff. The Assistant Shop Manager plays a vital role in upholding a positive work environment in alignment with CleanSpark's objectives.
Key Duties:
Manage and oversee shop personnel, including Leads and Technicians, to guarantee adherence to corporate standards.
Play a key role in the recruitment process by conducting interviews and selecting suitable candidates for technician and lead roles.
Support staff performance through feedback, coaching, issue documentation, and escalation when needed.
Contribute to employee development and performance reviews by evaluating accomplishments, identifying areas for improvement, and designing development plans.
Supervise the onboarding and training of new employees to ensure their understanding of policies, safety regulations, and repair procedures.
Maintain consistency in adhering to Standard Operating Procedures (SOPs), workplace protocols, and safety measures.
Assist with logistics operations to ensure an adequate supply of tools, parts, and repair materials for seamless production.
Uphold a constructive work environment by addressing employee issues, boosting morale, and promoting teamwork.
Manage day-to-day personnel administrative tasks, including documentation and reporting.
Coordinate with Leads to align staff and workflow with operational targets and quality benchmarks.
Perform any additional tasks as assigned.
This position necessitates professionalism, effective communication, respect, and collaboration in a team-based and inclusive setting.
Basic Requirements:
High school diploma or GED equivalent.
2–4 years of supervisory or management experience.
Strong leadership skills, encompassing hiring, coaching, and performance evaluation.
Prior experience in managing employee relations and fostering a respectful work environment.
Proficiency in scheduling, recordkeeping, and administrative tasks.
Solid organizational skills with the ability to coordinate staffing, inventory levels, and production timelines.
Competent in managing employee concerns and performance matters with fairness and professionalism.
Excellent interpersonal and communication abilities with a focus on cross-departmental collaboration.
Proactive, reliable, and committed to fostering team morale and accountability.
Preferred Qualifications:
Associate or bachelor’s degree in business, operations, or related field.
Supervisory background in a repair, warehouse, or manufacturing environment.
Salary range: $65,000 - $75,000 per year
Please note that the role may involve tasks that require the operation of a company vehicle or travel to different job sites. Candidates must be insurable under CleanSpark's vehicle insurance policy. CleanSpark is an equal opportunity employer, providing equal employment opportunities to all individuals without regard to various characteristics protected by law.