HRIS Analyst
About Us
Chainlink Labs is a leading developer of the Chainlink platform, which powers the verifiable web through decentralized computing. Our platform is the industry standard for accessing real-world data, offchain computation, and secure cross-chain interoperability on any blockchain. We collaborate with major financial institutions such as Swift, DTCC, and ANZ, as well as top Web3 teams like Aave, Compound, GMX, Maker, and Synthetix. As recognized by Newsweek, we are proud to be ranked among the 100 most loved workplaces in both the United States and the United Kingdom.
The People Team
The People Team at Chainlink Labs plays a crucial role in driving our company's growth and shaping its future. We are focused on making Chainlink Labs the premier destination in the Web3 space. Our goal is to attract, inspire, and retain a diverse and highly skilled workforce that consistently delivers exceptional performance and impact. We provide an environment where career-defining moments happen, offering meaningful challenges that foster personal and professional growth. To widen our talent pool, we actively recruit from both the Web3 and Web2 sectors, promoting knowledge-sharing and onboarding non-Web3 talent. The People Team is at the forefront of these efforts, nurturing a culture where both our business and employees thrive.
We are a passionate People team with the mission of serving the best talent in building Chainlink, a decentralized oracle network. Due to our project's extraordinary success, we are undergoing rapid growth and expanding our People Team. We are currently seeking an HRIS Analyst to collaborate with our People Systems Director in optimizing our HR systems and implementing innovative solutions. We believe that systems excellence is crucial to the future success and scalability of our People function, and look forward to working with you to develop a game-changing systems roadmap. If you are passionate about bringing order to chaos through systems, and share our enthusiasm for powerful integrations and automation, we would love to have you on our team!
Objectives of this Role
- Assist in the administration, configuration, and ongoing maintenance of various modules within our HRIS systems
- Collaborate with the People Systems Director to continuously optimize our HR systems and implement new solutions
- Perform data updates, imports, exports, maintenance, and research/report on any data discrepancies
- Create and maintain end-user and training documentation, and participate in training activities for stakeholders and end-users
- Ensure the accuracy and integrity of all entered data, maintenance of HR data in HRIS systems/databases, and prompt availability of information
- Collaborate with key stakeholders (HR business partners, payroll, etc.) to identify and refine business requirements for HR systems, and develop solutions based on needs using project management skills
- Understand existing integrations and make necessary modifications, as well as create new integrations as needed
Skills & Qualifications
- Experience as a core team player in an HRIS implementation
- Strong project management and cross-functional communication skills
- Advanced Excel and SQL skills
- Essential knowledge of XML and XSLT, as they are primary development skills for interacting with SOAP and REST-based web services
- Demonstrated experience in building reports and utilizing people analytics data
- Experience in monitoring and maintaining interfaces between Workday and internal/external vendor systems
- Proven ability to handle sensitive information with confidentiality and integrity
- Ability to multitask and thrive in a fast-paced work environment while paying attention to detail
- Initiative to independently complete tasks in a timely manner, and a creative problem-solving mindset
Preferred Qualifications
- System Certification
- Bachelor's degree in a quantitative discipline
All Chainlink Labs roles are global and remote-based, with some required overlap in working hours with Eastern Standard Time (EST), unless stated otherwise.
Commitment to Equal Opportunity
Chainlink Labs is an equal opportunity employer. We provide equal consideration for employment in compliance with applicable laws, regulations, and ordinances. If you require assistance or accommodation due to a disability or special need during the application process or recruitment, please contact us at peopleops@smartcontract.com.
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Your information collected and processed as part of your Chainlink Labs Careers profile, as well as any job applications you submit, is subject to our Privacy Policy. By submitting your application, you consent to the use and processing of your data as necessary.
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- Clear natural English communication without translators or AI
- Professional fast and reliable
- Fluent in your native language
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Part-Time Support in Mexico | Chile | Colombia
Delivery Manager
Ubiminds is a company that values its people and partners with American software product companies to expand their development capabilities. We recruit top talent from Brazil to support our clients’ strategy in Latin America, focusing on both high performance and employee experience.
Our Culture
We prioritize people above all else.
Continuous improvement is key to our identity.
Taking ownership and having the right attitude are crucial.
Collaboration is essential for our success.
We uphold high standards of excellence.
Transparency and honesty are foundational principles for us.
Perks & Benefits
Work in an innovative, fast-paced environment and interface with leaders from industry-leading companies.
Leverage a network of partners and allies to translate effort into revenue.
Choose between remote work or the office, as we are a geographically dispersed team.
Provided with a MacBook for work.
Enjoy snacks, soft drinks, and beverages at our headquarters.
About the Role
We are seeking a proactive, empathetic, and business-savvy professional to join our Delivery Team as a Delivery Manager.
As a vital team member, you will serve as a strategic partner to clients as well as a trusted point of contact for our employees, ensuring exceptional experiences all around. Your primary responsibility will be to understand, track, and communicate the impact of our consultants’ work to ensure clients recognize the value they receive.
You will play a pivotal role in client relations, focusing on enhancing their experiences. Working closely with People teams, you will also assist in account growth by providing valuable insights in collaboration with Account Managers. This position demands a consultative mindset, along with robust relationship management and communication skills.
Duties
Client Relationship & Value Delivery
Cultivate strong relationships and serve as the primary contact for delivery matters.
Lead recurring client meetings to ensure alignment, transparency, and satisfaction.
Clearly articulate the business impact and value generated by consultants.
Delivery Excellence & Value Tracking
Monitor consultant performance to align with client expectations.
Track delivery health and proactively identify and address risks.
Provide visibility into results, outcomes, and overall impact.
Consultant Experience & Retention
Establish trust with consultants through regular check-ins and ongoing support.
Recognize early signs of disengagement or attrition risk, and take proactive measures.
Collaborate with People teams to develop and implement retention strategies.
Risk & Issue Management
Identify and address risks associated with performance, engagement, and satisfaction.
Navigate complex situations and mediate conflicts between clients and consultants.
Escalate issues promptly for effective resolution.
Project Management
Oversight of outsourcing projects, ensuring alignment on scope, timelines, and deliverables.
Monitor project progress and proactively mitigate risks.
Maintain stakeholder alignment throughout project lifecycles.
Opportunity Identification & Growth Support
Recognize expansion opportunities within existing accounts.
Share insights with Account Managers to bolster growth strategies.
Contribute to fostering enduring partnerships through consistent value delivery.
Cross-functional Collaboration
Collaborate with Talent, People, and Account teams to ensure alignment.
Assist in the hiring and onboarding processes as required.
Contribute to enhancing delivery and internal processes continuously.
Requirements
Mandatory Skills
Fluency in English and Portuguese.
Background in Project Management, Client Success, or Account Management, preferably in tech-related fields.
Strong ability to understand and communicate business impact effectively.
Outstanding communication, interpersonal, and stakeholder management skills.
Proven track record in problem-solving and conflict resolution.
Ability to manage multiple priorities effectively in a fast-paced environment.
Nice to Have
Experience with staff augmentation or distributed teams.
Familiarity with software development environments.
Role Structure & Collaboration
Account Managers oversee account growth and expansion.
Talent Acquisition manages recruitment and pipeline development.
Project Managers oversee delivery visibility, client relationships, and retention, serving as the liaison between clients and consultants.
We may utilize artificial intelligence (AI) tools to support various stages of the recruitment process, such as application review, resume analysis, and response assessment. While these tools aid our recruitment efforts, they do not replace human judgment. Final hiring decisions are made by human individuals. For more information on how your data is processed, reach out to us.