Payments Officer

Status
Estonia +2
Full time
Remote
Compensation is not specified
Role
Finance/Accounting
Description
  • SwissBorg is focused on redefining wealth through various investment experiences for its rapidly growing community. With over 790,000 verified users and $1.4 billion in assets held, SwissBorg offers a platform for buying cryptocurrencies, earning yield, diversifying portfolios, and accessing exclusive investment opportunities.

  • The company is seeking a dedicated individual to ensure a seamless user experience for depositing and withdrawing funds. The role involves managing payment-related tasks efficiently, accurately, and promptly.

Responsibilities:

  • Become an expert in payment-related activities.
  • Process manual transactions in adherence to regulatory standards and internal procedures.
  • Supervise daily card operations and conduct transaction monitoring.
  • Manage chargeback and dispute cases to achieve timely resolutions.
  • Stay updated on SwissBorg's payments and services landscape.
  • Propose innovative solutions for enhancing workflows and back-office operations.
  • Collaborate with product teams for feedback and testing of new features.
  • Ensure compliance with internal and external payment regulations.
  • Collaborate with compliance to combat fraud effectively.
  • Resolve payment-related issues promptly.
  • Support the onboarding of new team members.
  • Assist in setting and monitoring KPIs for growth and improvement.
  • Contribute to special projects as required.
  • Work on a rotating shift basis.

Requirements:

  • Minimum of a Bachelor's Degree in a relevant field.
  • Prior experience in payments processing is essential.
  • At least 3 years of experience in card operations, payments, or related areas.
  • Familiarity with payment networks like Mastercard, Visa, etc., is advantageous.
  • Understanding of various payment systems, software, and international standards is beneficial.
  • Knowledge of payment gateways, processing, and compliance requirements.
  • Strong interest in digital assets and blockchain technologies.
  • Previous experience in FinTech or financial services is advantageous.
  • Preferably 2-4 years of experience in a high-growth startup environment.

Why Apply:

  • Opportunity to contribute to shaping the future of finance.

  • Learn from experts across finance, engineering, AI, psychology, and business.

  • Meritocratic system with BORG bonuses.

  • Flexibility in working hours.

  • Generous annual leave.

  • Provided with a MacBook and cutting-edge tech stack.

  • Engage with continuous learning and development opportunities.

  • Participate in annual company and team retreats.

  • SwissBorg values diversity, encouraging applications from individuals with varying backgrounds and perspectives as it fosters an inclusive and innovative culture.

  • Prior knowledge regarding the SwissBorg product is crucial for applicants - explore the application, blog, and company updates for a better understanding of the company.

Skills Required
Avatar
Swissborg
Company size
Not specified
Location
United States
Description
Not specified
Status

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