People Business Partner
Status
Palo Alto, USA
Full time
Office
Compensation is not specified
Role
H.R.
Description
BitGo is a leading provider of digital asset solutions, specializing in custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. For nearly a decade, we have dedicated ourselves to empowering clients to securely navigate the digital asset landscape. With a global footprint, BitGo serves a wide array of institutions, including prominent brands, exchanges, platforms, and millions of retail investors globally. Serving as an essential infrastructure for the digital economy, BitGo manages a significant portion of Bitcoin network transactions and stands as the largest independent digital asset custodian and staking provider worldwide.
We are in search of an HR Business Partner to assume a crucial role in advancing our business strategies and processes within People Operations across our global organizations. The chosen candidate will collaborate closely with our leadership teams to address employee development, engagement, and policy matters. Employing a data-driven approach, you will offer counsel on enhancing our compensation structures, leveling systems, and performance management initiatives.
Key Responsibilities:
- Partner with leadership as a strategic advisor.
- Provide comprehensive support to management to foster positive work relationships, enhance morale, and elevate productivity, engagement, and retention.
- Advocate for and support BitGo employees.
- Collaborate with leaders and managers on people-centric issues such as performance management, coaching, employee relations, succession planning, and organizational development.
- Offer guidance on BitGo HR policies and programs, working alongside People Ops team members and in-house counsel as needed.
- Co-work with legal and external consultants to ensure BitGo's compliance with federal, state, and local labor regulations.
- Contribute to the management, monitoring, and assistance for company-wide Performance Management and Engagement Survey and other designated programs.
Skills and Experience:
- A minimum of 7 years' experience in HR or People Operations.
- Proficiency in analytics and project management, with a track record of designing clear processes, coupled with exceptional attention to detail and adaptability in problem-solving.
- Knowledge of international employment laws, regulations, and compliance obligations.
- Ability to excel in a dynamic, rapidly evolving environment with shifting priorities.
- Previous experience closely partnering with senior leadership.
- Effective communication style, with a strong commitment to customer service.
- Demonstrated experience implementing people programs such as performance coaching, employee relations, compensation reviews, HR compliance, and employee development.
- Prior experience in a remote, globally dispersed team within a high-growth environment is highly desired.
- Enthusiasm for cryptocurrency adoption and personal involvement in crypto is preferred.
Benefits of Joining BitGo:
- Competitive base salary, bonus, and stock options.
- 100% company-paid health insurance for employees, partners, and dependents.
- 4% 401k company match.
- Paid parental leave and vacation time.
- Free commute and parking pass; conveniently located near Caltrain.
- Complimentary customized lunches, dinners, and snacks.
- Tailored computer equipment and workplace furniture.
- Supportive colleagues and an inspiring startup atmosphere.
- Benefits subject to location.
Cryptocurrencies represent a significant disruption in the financial services industry. Join us at BitGo, be part of a team that celebrates excellence and embodies core values of ownership, craftsmanship, and open communication. We invite new colleagues to bring fresh perspectives and creative problem-solving skills, taking risks alongside a team that is reshaping the global financial markets.
Pay Transparency Notice: The compensation for this role, depending on level and location, typically ranges between $150,000 - $170,000 USD base salary. In addition, equity, an annual performance bonus, and the outlined benefits form part of the total package for this position.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Astralis Capital
Personal Assistant to Managing Partner
London, UK
London, UK
Full time
Remote
The Context
Kieran McLoughlin has navigated the highest levels of traditional finance as the former Head of the Central Bank of Ireland. Today, as Managing Partner at Astralis, he is at the frontier of Web3 investment. We are looking for a unique individual to bridge these two worlds: someone who understands the rigor of institutional finance but lives and breathes the decentralized future.
This isn't a traditional "admin" role. This is a high-bandwidth, high-stakes position for a Web3 native who can act as a technical filter, a marketing scout, and a strategic executor.
The Mission
Technical Intelligence: You are the "eyes" on-chain. You’ll be responsible for vetting protocols, testing dApps, and analyzing tokenomics. You should be able to break down a complex ZK-rollup or liquid staking architecture into a concise briefing.
Marketing & Alpha Hunting: You live on X (Twitter), Farcaster, and in closed Discord research groups. You identify emerging meta-narratives before they hit the mainstream. You understand why a community thrives and how a project builds its "moat" through marketing.
Strategic Operations: Managing the flow of a Managing Partner’s world. This includes coordinating with founders of top-tier Web3 projects, preparing materials for the Investment Committee, and ensuring Kieran’s digital and technical stack is always optimized.
Executive Presence: You will represent the office of the Managing Partner. You must be able to switch from degen-speak in a Telegram chat to professional discourse with institutional LPs.
The Profile (Who You Are)
On-Chain Native: You have a DeBank profile that tells a story. You’ve bridged, swapped, provided liquidity, and perhaps been "rugged" once or twice. You don’t just read about crypto; you use it daily.
Technical Literacy: You understand the difference between consensus layers and execution layers. You can read a smart contract (at least the basics) and understand the implications of governance proposals.
Marketing Intuition: You know what "good" looks like in Web3. You can distinguish between organic community growth and paid bot engagement.
Hyper-Organized: You are a master of calendars, task management, and information flow. You thrive in high-pressure environments where speed and accuracy are non-negotiable.
Discretion & Integrity: Working with an ex-regulator requires the highest level of ethics and confidentiality.
Why This Role?
Direct Mentorship: Work side-by-side with Kieran McLaughlin. This is a masterclass in macroeconomics, regulatory strategy, and venture capital.
Access: You will be in the room for the deals that will define the next cycle of Web3.
Impact: Your technical and marketing insights will directly inform the Investment Committee’s decisions.
How to Apply:
Standard CVs are fine, but we care more about your "proof of work." Along with your resume, send us:
A brief summary of your most interesting on-chain move or investment thesis.
Your X (Twitter) handle or your DeBank/Nansen profile link.
Skills
Analytical Thinking
Communications Skills
Crypto Revenue Management
Cryptocurrency
Tokenomics
Kieran McLoughlin has navigated the highest levels of traditional finance as the former Head of the Central Bank of Ireland. Today, as Managing Partner at Astralis, he is at the frontier of Web3 investment. We are looking for a unique individual to bridge these two worlds: someone who understands the rigor of institutional finance but lives and breathes the decentralized future.
This isn't a traditional "admin" role. This is a high-bandwidth, high-stakes position for a Web3 native who can act as a technical filter, a marketing scout, and a strategic executor.
The Mission
Technical Intelligence: You are the "eyes" on-chain. You’ll be responsible for vetting protocols, testing dApps, and analyzing tokenomics. You should be able to break down a complex ZK-rollup or liquid staking architecture into a concise briefing.
Marketing & Alpha Hunting: You live on X (Twitter), Farcaster, and in closed Discord research groups. You identify emerging meta-narratives before they hit the mainstream. You understand why a community thrives and how a project builds its "moat" through marketing.
Strategic Operations: Managing the flow of a Managing Partner’s world. This includes coordinating with founders of top-tier Web3 projects, preparing materials for the Investment Committee, and ensuring Kieran’s digital and technical stack is always optimized.
Executive Presence: You will represent the office of the Managing Partner. You must be able to switch from degen-speak in a Telegram chat to professional discourse with institutional LPs.
The Profile (Who You Are)
On-Chain Native: You have a DeBank profile that tells a story. You’ve bridged, swapped, provided liquidity, and perhaps been "rugged" once or twice. You don’t just read about crypto; you use it daily.
Technical Literacy: You understand the difference between consensus layers and execution layers. You can read a smart contract (at least the basics) and understand the implications of governance proposals.
Marketing Intuition: You know what "good" looks like in Web3. You can distinguish between organic community growth and paid bot engagement.
Hyper-Organized: You are a master of calendars, task management, and information flow. You thrive in high-pressure environments where speed and accuracy are non-negotiable.
Discretion & Integrity: Working with an ex-regulator requires the highest level of ethics and confidentiality.
Why This Role?
Direct Mentorship: Work side-by-side with Kieran McLaughlin. This is a masterclass in macroeconomics, regulatory strategy, and venture capital.
Access: You will be in the room for the deals that will define the next cycle of Web3.
Impact: Your technical and marketing insights will directly inform the Investment Committee’s decisions.
How to Apply:
Standard CVs are fine, but we care more about your "proof of work." Along with your resume, send us:
A brief summary of your most interesting on-chain move or investment thesis.
Your X (Twitter) handle or your DeBank/Nansen profile link.
Skills
Analytical Thinking
Communications Skills
Crypto Revenue Management
Cryptocurrency
Tokenomics
Payment in Crypto
Sze Nexya
Discord Community Moderator (Web3/Gaming)
Full time
Remote
We are seeking experienced Discord Moderators to join the HolyVerse team as we transition into Season 2. HolyVerse is a Sci-Fi ecosystem featuring NFT planets, resource generation, and competitive racing.Responsibilities:Maintain a positive, hype atmosphere in the server.Manage support tickets and assist new members.Monitor chat to prevent FUD, spam, and scams.Collaborate with the CM and Founder for community events.Requirements:Proven experience moderating Web3 or NFT gaming servers.Deep understanding of Discord safety and bot management.Ability to work flexible 4–6 hour shifts.ADD me on discord ; strawberryloli554
Payment in Crypto
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto