Workplace Operations Manager

Status
Paris, France
Full time
Hybrid
Compensation is not specified
Role
Operations Manager
Description

Founded in 2014, Ledger is a global platform dedicated to making the world of digital assets accessible and secure. With offices across multiple countries, Ledger has a team of over 700 professionals working to enable individuals and companies to securely manage crypto assets through a range of innovative products and services.

At Ledger, we stand by our core values: Pragmatism, Audacity, Commitment, Trust, and Transparency, which drive our mission to create an inclusive and effective digital asset management environment.

Key Responsibilities:

  • As a Workplace Operations Manager, your primary role is to oversee non-technical building services within Ledger's headquarters and coordinate operations across global offices. You will focus on operational excellence, effective budget management, and providing a high-quality workplace environment that aligns with Ledger's strategic goals.

Responsibilities include:

Soft Services Management:

  • Improve and supervise service provider performance for various non-technical services.
  • Develop strategies to enhance food offerings and workplace satisfaction.
  • Monitor vendor contracts for quality and cost-efficiency.

Space Planning and Optimization:

  • Conduct proactive space planning and zoning to optimize workspace utilization.
  • Collaborate with teams to align spatial setups with business objectives.
  • Support workplace changes and ensure smooth functionality.

Cross-Functional Collaboration:

  • Partner with engagement teams for successful internal and external events.
  • Coordinate with stakeholders to deliver integrated workplace experiences.
  • Address workplace-related inquiries and escalate service challenges as needed.

International Coordination:

  • Oversee workplace operations across global offices to ensure consistent service delivery.
  • Facilitate communication and best practice sharing among regional workplace teams.

Strategic Oversight and Proactivity:

  • Anticipate future workplace needs and propose solutions to meet evolving demands.
  • Initiate and manage service improvement projects aligned with company culture.
  • Stay informed about workplace trends to enhance employee experience design.

Budget and Compliance Management:

  • Manage budgets for soft services while maintaining service quality within financial constraints.
  • Ensure workplace services comply with safety, hygiene, and regulatory standards.

Requirements:

  • Bachelor's degree in business administration, hospitality management, or related field.
  • 5+ years of experience in workplace operations management with a focus on soft services.
  • Strong interpersonal skills and ability to build relationships across functions and with vendors.
  • Proficiency in space planning, workplace zoning, and service portfolio management.
  • Organizational skills with a proactive and problem-solving mindset.
  • Familiarity with workplace technology and finance tools.
  • Excellent English proficiency and ability to manage multiple priorities effectively.

Perks:

  • Stock options for all employees to share in the company's success.
  • Hybrid work policy for flexibility.
  • Annual company outing and frequent social events.
  • Comprehensive health insurance coverage.
  • Personal development, coaching, and fitness initiatives.
  • Generous paid leave and additional rest days.
  • Access to high-performance office equipment.
  • Transportation reimbursement and employee discounts on products.
Skills Required
Avatar
Ledger
Company size
Not specified
Location
United States
Description
Not specified
Status

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