Account Manager
Who are we?
FalconX is an innovative digital asset platform catering to institutional clients. Offering a range of services including trade execution, credit & treasury management, prime offering, and market making, we have facilitated transactions exceeding $1 trillion in volume globally. Our products & services are closely monitored for regulatory compliance and are trusted by our clients.
We are a diverse team comprised of engineers, product developers, institutional sales and trading experts, operations professionals, and business strategists. Coming from reputable companies like Google, Apple, Paypal, Citadel, Bridgewater, and Goldman Sachs, our team embodies values like thinking big, driving bold outcomes, maintaining a unified team spirit, iterating with speed, and fostering an entrepreneurial mindset.
At FalconX, we strongly emphasize continuous learning. While achieving successful outcomes is crucial, we believe that both success and failure contribute to our ongoing growth and progress. Within an ever-evolving industry, there are endless opportunities for experimentation and collaborative learning.
Location: Hybrid-Based (New York City, NY)
As a pivotal member of the Sales and Revenue team, the Account Manager will play a vital role in overseeing client relationship management and business development activities. Responsibilities include assisting in client onboarding, providing platform demonstrations, and ensuring ongoing client support to bolster client satisfaction and drive company growth. This role necessitates a blend of financial expertise, effective communication skills, and a proactive client-centric approach.
Core Role Responsibilities:
- Serve as the primary point of contact for client inquiries, resolving issues in a prompt and professional manner
- Aid in essential onboarding processes and ensure completion of KYC/KYB documentation for new accounts
- Assist in completing DDQs for new clients to ensure compliance with KYC/KYB guidelines
- Analyze client requirements and offer customized solutions by collaborating with internal teams
- Possess in-depth knowledge of FalconX products to empower clients with self-service capabilities
- Provide continuous support to clients, aiding in resolving platform-related challenges swiftly
- Collaborate with internal teams for seamless service delivery
- Maintain comprehensive records of client interactions and transactions
- Share feedback with management on client satisfaction and areas for improvement
- Stay abreast of industry trends and FalconX products/services to offer informed client support
- Contribute to expanding the client base through networking and relationship-building endeavors
Additional Responsibilities:
- Travel quarterly within the United States, estimated approximately 4-8 times per year
- Participate in all mandatory company trainings
- Regular in-person presence required for internal team support and occasional client/coworker meetings
- Proven punctuality, strong time management skills
- Flexibility to undertake additional responsibilities as assigned by management
Required Qualifications:
- Demonstrated performance in a client service role, preferably in crypto trading, prime brokerage, or asset management
- Excellent verbal and written communication skills
- Strong analytical and problem-solving capabilities
- Proficiency in CRM software and Microsoft Office Suite
- Ability to thrive in a fast-paced environment
- Exceptional customer service orientation and client-focused mindset
- Autonomy and collaborative teamwork proficiency
Education, Experience and Licensing Requirements:
- Bachelor's degree
- 2-3+ years in financial client service or account management
- Experience using sales tracking software
- Fluency in English
Nice to Have:
- Proficiency in programming languages like C++, Python, Java, JavaScript, Ruby, SQL, etc.
- Experience in crypto or digital assets
- Secondary language proficiency in Cantonese, Mandarin, Malay, Hindi, Urdu, Spanish, or French
Career Development:
This role presents an excellent opportunity for individuals aiming to break into the forefront of Institutional Digital Asset Sales. It offers a springboard for career advancement within the organization, providing pathways to senior account management, institutional sales, business development, revenue operations, or other specialized business realms.
Compensation:
This is a full-time position with estimated annual compensation ranging from $60,000.00 to $105,000. Actual compensation may vary based on skills, experience, qualifications, and relevant factors. The position includes various forms of compensation such as overtime pay (where applicable), performance-based bonuses, equity participation, 401k retirement benefits, inclusive health, dental, and vision benefits, and paid time off and company holidays.
Inclusivity Statement
At FalconX, we are deeply committed to fostering a diverse, inclusive, equitable, and safe workplace for all individuals, irrespective of background. We encourage candidates from all backgrounds to apply for roles within our organization, regardless of meeting all listed criteria.
As part of our inclusivity efforts, FalconX acknowledges the limited response options in the EEOC survey for legal compliance purposes. To ensure a more accurate self-representation, applicants can respond to voluntary survey questions with the identity that best aligns with their true selves.
FalconX is an equal opportunity employer and prohibits discrimination on the basis of legally-recognized protected categories including race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other protected characteristic under federal, state, or local law.
Accounting Data Entry Specialist - Day and Night Shift
Responsibilities:
Accurately input financial transactions into accounting systems and databases
Verify data for accuracy and completeness, correcting any discrepancies
Maintain organized and up-to-date financial records
Process invoices, receipts, and expense reports
Reconcile data entries with source documents
Assist with accounts payable and accounts receivable tasks
Generate basic financial reports as needed
Ensure confidentiality and security of financial information
Collaborate with accounting team members to meet deadlines
Qualifications:
High school diploma or equivalent (Associate’s degree in Accounting or related field preferred)
Proven experience in data entry, accounting, or bookkeeping
Strong attention to detail and high level of accuracy
Proficiency in Microsoft Excel and accounting software (e.g., QuickBooks, SAP, or similar)
Good organizational and time management skills
Ability to work independently and as part of a team
Strong communication skills
Work Schedule:
Full-time and Part-time position (25-40 hours per week)
Flexible shifts available (Day and Night)
Overtime opportunities may be available
Recruiter, Marketer, Advertiser, Business Developer
Open roles
- Marketer
- Business Developer
- Recruiter
- Advertiser
Requirements
- Clear natural English communication without translators or AI
- Professional fast and reliable
- Fluent in your native language
If you want to be part of something early and actually make an impact — reach out
Social media manager
Growth Manager
Why work at Higgsfield AI?
🧩 Higgsfield AI is one of the fastest-growing GenAI startups in the world — top-1 globally by growth, #1 Video AI in the U.S.
Our users already include Elon Musk, Madonna, Snoop Dogg, and Will Smith. In just 8 weeks we shipped 12 releases, reached 11M users and generated over 1.2B social impressions.
We just raised $50M Series A to scale even faster. This is your chance to join early — when the team is still small but strong — and make your mark on the next GenAI decacorn.
What Growth Means at Higgsfield
At Higgsfield, growth is about distribution and revenue, not branding or theory.
A Growth Manager here is a high-agency operator who:
Finds and unlocks scalable distribution channels
Moves fast with imperfect data
Automates anything repeatable
Negotiates deals that compound over time
Takes full ownership of outcomes
This is a hands-on execution role. You will build, test, break, fix, and scale.
What You Will Do
Creator & Partner Growth
Source, evaluate, and onboard creators who can drive high-quality users
Build and negotiate creator partnerships (affiliate, revenue share, performance-based deals)
Run creator campaigns end-to-end: outreach → deal → launch → optimization
Build long-term relationships with creators, not one-off placements
Prioritize volume with intent — not spam
Important:
You are not managing Higgsfield’s own YouTube or social channels.
Your job is growth through external creators and their audiences.
YouTube Growth (Primary Focus)
Own YouTube as a distribution channel through creator collaborations
Drive traffic and usage via creator-generated content
Measure success by output and impact, not vanity metrics
Primary KPI:
Number of new unique creator videos generated per month
Analytics & Decision-Making
Build simple but effective models in Excel / Google Sheets
Estimate traffic, conversions, and revenue impact
Decide which creators, formats, and deals to scale or cut
Turn messy, incomplete data into clear execution decisions
Automation & Scale
Automate creator discovery, outreach, tracking, and reporting.
Build lightweight systems using tools like Sheets, Zapier, Apify, Instantly, CRMs, APIs, or scripts.
Reduce manual work and increase throughput.
Execution & Experimentation
Run fast experiments across platforms (YouTube, TikTok, Instagram, X).
Test formats, incentives, and deal structures.
Learn quickly and iterate.
There is no separation between “creative” and “technical.” One person owns the full cycle.
Who We’re Looking For
We’re looking for smart, high-energy— not perfect resumes.
You should have:
Strong English (spoken and written)
Strong communication and persuasion skills
Comfort working with numbers, spreadsheets, and assumptions
Ability to work independently without hand-holding
High agency, ownership mindset, and bias toward action
Emotional intelligence and confidence in negotiations
Willingness to operate in a fast-paced, high-intensity environment
Russian is required. English is required.
Backgrounds that often do well:
Growth, partnerships, or business development
Sales or performance-driven marketing
Early startup operators or founders
Engineering or computer science backgrounds
Consulting, analytics, or finance with strong execution bias
A technical background is a plus, not a requirement.
Level & Compensation
- All hires join formally at a junior level, regardless of prior experience
- Starting compensation is competitive and paid in USD
- Exceptional candidates with standout B2C or founding-level growth experience may be considered individually
Onboarding & Expectations
Onboarding lasts ~1 week
You receive a playbook and immediate ownership
Very little babysitting — autonomy is expected
From week two, you are expected to operate independently
This role requires high energy, fast thinking, and resilience.
Work Format
On-site only (Almaty office)
No remote or hybrid setup
Full immersion into the team and product is essential
This Role Is NOT a Fit If You:
Prefer strategy over execution
Avoid spreadsheets, metrics, or accountability
Need detailed step-by-step instructions
Are uncomfortable negotiating or pushing back
Expect predictable hours or a 9–5 schedule
Prefer low-intensity environments
Working Hours
This is a high-intensity role with a non-standard schedule.
Workdays: Monday–Saturday (6 days per week)
The working day is aligned with global creators and partners and includes late hours - from 2 pm till 2 am Almaty time.
Expect a high workload and a fast execution pace
This role is best suited for candidates who:
Are comfortable working evenings and nights
Can sustain focus in a high-output environment
Are motivated by speed, ownership, and impact rather than fixed hours
This is not a 9–5 role, and the schedule should be considered carefully before applying.
Relocation & Office Setup
This is a fully on-site role based in Almaty, Kazakhstan.
Remote or hybrid work is not available
Candidates must be willing to relocate and work from the office full-time
The company provides relocation support, including:
Assistance with travel to Almaty
Support during the initial relocation period
Help with legal and administrative setup as needed
Relocation is considered an integral part of the role, as close in-office collaboration is essential for speed, learning, and impact.
What We Offer
Full-time role. Please note: we will not consider candidates planning to combine this role with other jobs.
On-site role in Almaty office.
Long-term growth opportunity — we are looking for candidates interested in learning, growing, and building with the team. A minimum 1.5+ year commitment is expected.
Salary discussed during the interview process, paid in USD
Application deadline: ASAP
Steps:
Submit an application form and attach your CV
Zoom interview with a Hire5 Recruiter
Practical home task
Zoom interview with the founder
Get hired 🎉