Customer Success Associate
Reno, USA
Full time
Office
Compensation is not specified
Role
Customer Success Manager
Description
About Figure
Figure is a pioneering financial services company that is transforming the industry through its innovative technology platform. Utilizing its extensive network of partners and loan origination activities, Figure is on a mission to introduce and scale new products that enhance efficiency and transparency within the financial sector. By integrating cutting-edge technology, Figure's platform is creating more transparent and efficient capital markets, leveraging a growing pool of assets originated on its platform. The team at Figure is dedicated, driven, innovative, and passionate about challenging the norm and creating something new. Individuals who embody an entrepreneurial spirit and thrive in a culture of innovation are highly valued.
At Figure, each day offers a unique learning experience while focusing on impactful work that makes a difference. Join a team of industry leaders who have already generated significant value in financial technology.
About the Role
We are seeking dynamic and customer-focused individuals who are intrigued by innovative blockchain technology and financial services. In the role of Customer Support Associate (CSA), you will be at the forefront of Figure, providing product, technical, and educational support to both potential and existing customers.
Through effective communication, problem-solving skills, and meticulous attention to detail, you will drive key outcomes that support ongoing business initiatives, enhance brand engagement, and ensure customer satisfaction. Your role will involve holding Figure accountable to its customers by resolving issues, offering solutions, and providing support with knowledge and empathy.
Responsibilities
- Serve as the initial point of contact and advocate for customers
- Manage customer inquiries through various communication channels and handle applications with exceptional customer service
- Educate customers about Figure and its products with enthusiasm and expertise
- Boost brand recognition and loyalty through unparalleled support via phone, chat, and email interactions
- Collect insights and contribute to enhancing Figure's products, services, and customer experience
- Provide technical support and troubleshoot a range of potential issues
- Conduct video notary sessions with precision and professionalism, coordinating with multiple vendors as needed
- Participate in training and licensing programs to broaden the team's capabilities
- Contribute to a dynamic office environment and team collaboration
Benefits
- Competitive salary with opportunities for growth
- Quarterly performance-based bonus
- Equity stock options package
- Comprehensive health, vision, and dental insurance coverage, along with a wellness program for employees and their dependents
- Life and disability insurance coverage funded by the employer
- HSA, FSA, Dependent Care, 401k, and commuter benefits
- Up to 12 weeks of paid family leave
- Reimbursement for continuing education
- Routine team swag deliveries
Note: For residents in specific states, the hourly rate is $22/hr with up to a 15% Bonus and Equity; individual compensation may vary by experience and location. California Residents are advised to review the privacy notice provided for further details. Figure does not sponsor work visas for this position, and all hired individuals must verify identity and eligibility to work in the U.S. in compliance with federal regulations.
Skills Required
Figure
Website
www.figure.comCompany size
Not specified
Location
United States
Description
Not specified
Legendary Managements
Business Development Remote Commission-Based Web3
Part time
Remote
Legendary Managements Is Hiring BD Partners (Commission-Based)We’re expanding our Business Development (BD) team — and looking for sharp, well-connected Web3 operators who can help us drive serious growth by connecting us with real builders.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for:
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based:
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner.
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy
If your connections need real help scaling — we’re the team to call.
Payment in Crypto
bitcastle .
Operation Manager (Crypto)
Ho Chi Minh, Vietnam
Ho Chi Minh, Vietnam
Full time
Remote
About the Company:
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role:
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements:
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
Bitcastle is a cryptocurrency exchange and Forex (FX)platform which aims to create a new age of exchange where everyone can use it safely and have fun. As we expand and take a more active approach to global expansion, bitcastle is looking to hire a Full-TimeOperation Manager (Crypto) to join our team.
About the Role:
We are looking for an Operations Manager to join the Bitcastle team. In this role, you will design, implement, and maintain efficient operational frameworks for our cryptocurrency trading platform. You will optimize existing operations processes, manage daily platform activities, ensure compliance with regulatory requirements, and support the smooth functioning of overall operations.
Design, implement, and maintain an efficient and effective operational framework for the crypto platform
Optimize existing operations processes to improve operational efficiency
Conduct data analysis and forecasting to support operational decisions
Manage platform transactions and daily activities, working closely with finance and customer support teams
Conduct client due diligence and screenings, and oversee KYC tools and processes
Ensure adherence to legal and compliance requirements, including coordination and communication with internal and external auditors and stakeholders as appropriate
Requirements:
At least 1 year of operations experience in crypto exchanges trading platforms (relevant experience in tech platforms will also be considered)
Knowledge and expertise in KYC and AML regulations
Strong analytical skills and high attention to detail
Preferred Qualification:
Deep knowledge and interest in Crypto (knowledge of crypto or blockchain is an advantage)
Japanese Language (good to have)
Experience as an Operations Manager or in a senior operations role
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
Gabenius
Full-time Hackintosh iOS development
Full time
Hybrid
We are currently seeking a skilled professional to join our team as a Full-time Hackintosh iOS Developer. In this role, you will be responsible for developing iOS applications for our Hackintosh platform. The ideal candidate will have a strong background in Web, Mobile, and Software Development, Engineering & Architecture, Customer Service, and Accounting and Consulting Specialist.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Responsibilities:
- Designing, developing, and implementing iOS applications for our Hackintosh platform
- Collaborating with cross-functional teams to define, design, and ship new features
- Troubleshooting application bugs and implementing solutions
- Ensuring the performance, quality, and responsiveness of applications
- Staying up-to-date with the latest industry trends and technologies
- Providing technical support and guidance to users as needed
Requirements:
- Proven work experience as an iOS Developer or similar role
- Proficient in Objective-C, Swift, and Xcode
- Strong understanding of iOS development best practices
- Excellent problem-solving skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Knowledge in web, mobile, and software development, engineering & architecture, customer service, and accounting and consulting specialist
If you are passionate about iOS development and eager to work on innovative projects in the Hackintosh space, we'd love to hear from you. Please apply with your resume and portfolio to be considered for this exciting opportunity.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto