HR Operations Manager

London, UK
Full time
Hybrid
Compensation is not specified
Role
Operations Manager
Description

About Wintermute

Wintermute is a technology unicorn renowned for its prominence in the digital asset markets worldwide. It stands as the primary crypto-native algorithmic trading entity offering liquidity across a spectrum of major exchanges and trading platforms. With an expansive OTC desk that encompasses spot and derivatives products, Wintermute caters to over 2,000 counterparties comprising both crypto natives and traditional financial institutions. Embracing the blockchain ecosystem, Wintermute actively contributes through its participation in DeFi, investments arm, partnerships, and incubations.

Founded in 2017 by leaders in the trading industry, Wintermute has adeptly navigated various cycles in the crypto industry. Standing as a cultural epitome, Wintermute amalgamates the technology standards of high-frequency trading firms in traditional markets with the forward-thinking and entrepreneurial spirit of technology startups.

Working at Wintermute

We are in search of an HR Operations Manager to take on a pivotal role in overseeing the seamless execution of HR processes essential for supporting the company's growth trajectory. This position demands a hands-on approach in optimizing core HR operations, implementing best practices, and instigating continuous improvements to enhance the efficiency and effectiveness of the HR function. At Wintermute, we thrive in a high-performance, dynamic setting that magnetizes intelligent, ambitious individuals enthusiastic about technology, innovation, and challenging conventions while propelling the company's performance.

Responsibilities:

  • Manage HR operations throughout the employee lifecycle, including onboarding, induction, training, and internal transitions.
  • Execute end-to-end HR processes encompassing employee record maintenance, HRIS and ATS management, and ensuring compliance with local regulations and GDPR.
  • Handle the drafting of employment contracts, addendums, and termination documentation as necessary.
  • Supervise visa applications and relocation endeavors by coordinating with new hires and pertinent visa issuers.
  • Support payroll functions by ensuring accurate collection and submission of HR data.
  • Sustain HR systems to ensure operational efficiency and alignment with business requirements, leveraging new features as they are integrated.
  • Conduct HR analytics, derive actionable insights, offer necessary reporting to the management team, and facilitate the establishment of processes for routine data output reports.
  • Collaborate with HR, Compliance, and Talent teams to address employee inquiries effectively.
  • Assist in various strategic projects alongside the broader HR and Talent teams as required.

Requirements:

  • Possess a degree (BSc/MSc) from an accredited institution.
  • Hold 3-5 years of experience overseeing integral aspects of the HR function in a high-performing organization like a trading firm, rapidly evolving technology company, consultancy firm, or equivalent.
  • Alternatively, demonstrate 3-5 years of experience in a non-HR function (e.g., consulting, strategy & operations) with a keen interest in transitioning to a people-centric role.
  • Proficiency in Excel, data sets, and technology tools like HR systems.
  • Passion for Wintermute’s values, business ethos, and fostering high-performance environments.
  • Exhibit an ownership mentality, willingness to take initiative for enhancements, and effectively execute operational tasks.
  • Excellent communication skills, clarity, empathy, and ability to engage with diverse individuals while maintaining composure even in high-pressure scenarios.
  • Proven capability to grasp the broader picture, discern commercial strategies, quickly adapt to new functional domains, and embrace a cross-functional perspective.

Join our dynamic team and benefit from:

  • Engaging role at a pioneering global trading firm.
  • Stimulating projects entailing accelerated responsibilities and ownership compared to conventional finance settings.
  • Vibrant workplace culture with team gatherings, holiday festivities, gaming events, company-wide excursions, including the annual Wintermute weekend retreat.
  • Contemporary office space in central London adorned with amenities like table tennis, foosball, customized desk configurations, a cozy team breakout zone equipped with games, and complimentary refreshments.
  • Exceptional company culture characterized by informality, absence of hierarchy, ambition, professionalism with a startup essence, collaboration, and entrepreneurial spirit.
  • Performance-oriented compensation structure with significant earning potential in addition to standard benefits like pension and private health insurance.

Note:

  • While remote candidates cannot be accommodated, substantial flexibility is provided for work-from-home arrangements and working hours.
  • We extend support for UK work permits and facilitate relocation processes.
Skills Required
Avatar
Wintermute
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

Business Development Remote Commission-Based Web3

Part time
Remote
Legendary Managements Is Hiring BD Partners (Commission-Based)We’re expanding our Business Development (BD) team — and looking for sharp, well-connected Web3 operators who can help us drive serious growth by connecting us with real builders. 
Not spam.
Not cold DMs.
We build trust, real relationships, and results — and we want you in the circle.
Your Role
You’ll be responsible for bringing in warm leads and intros for: 
🔗 Web3 projects launching on launchpads (PinkSale, Bscpad , Polkstarter, etc.)
📈 Token and NFT founders who need mods, shillers, raiders, or SMM
📢 Agencies, influencers & KOL managers looking for plug-and-play staffing solutions
🤝 Marketing agencies or advisors who want to refer community services
🏛️ Devs or CMOs launching soon but lacking strong community infrastructure
What We’re Looking For 
You know the Web3 space: launchpads, founders, telegram groups, Twitter activityYou build and manage relationships — not just collect contact lists
You’re sharp, proactive, and speak founder-to-founder
You’re hungry to earn and treat this like business, not side work
Bonus: You already have warm relationships in DeFi, memecoins, NFTs, or launchpads
How It WorksCommission-based: 
You earn 20% on every client you close
Our average deal is $300–$1,000/week per client
You get full sales support, pitch materials, onboarding guides & proven funnels
You bring the energy + relationships. We handle delivery & retention.
Top BD partners are earning $2,000–$5,000+/month
Bonus Perks Get $250 bonus on every $5000 deals closed and that’s different from commissions
About Legendary Managements
We’re Web3’s #1 HR & Community Management Agency, trusted by 360+ projects and an official PinkSale Partner. 
We provide:
✅ 24/7 Human Mods
✅ Shillers, Chatters & Raiders
✅ Ambassadors, Content & Copywriters
✅ SMMs, KOL Outreach & Campaign Execution
✅ Real HR Advisory & Launch Strategy 
If your connections need real help scaling — we’re the team to call.
Payment in Crypto
4,000-7,000
Monthly
See details

UI/UX Designer

Full time
Remote
UI/UX Designer for SaaS Dashboard (Figma)
 
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
 
 
2. Create responsive mockups in Figma
 
 
3. Deliver clickable prototype + style guide
 
 
4. Collaborate with our developer for smooth handoff
 
 
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
 
 
2. Proficiency in Figma
 
 
3. Strong communication & fast turnaround
 
 
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
 
 
2. Share your portfolio (SaaS/dashboard preferred)
 
 
3. Include your email address
 
 
4. Mention your availability and estimated delivery time
 
 
Bonus if you have:
Experience designing admin panels or productivity tools
Payment in Crypto
1,000
Monthly
See details

Member Service Representative

Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
4,507-6,760
Monthly
See details

Appointment Setter

California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
5,567-5,947
Monthly
See details

Senior HR Associate

Taipei, Taiwan
Taipei, Taiwan
Full time
Hybrid
The People and Culture team is responsible for overseeing the employee experience, encompassing talent acquisition, onboarding, people operations, talent development, and retention. Alongside this, the team is focused on fostering company culture and enhancing employee connectivity to promote a strong sense of belonging within the organization. We are seeking a dedicated HR professional to join our team, drive HR transformation, and contribute significantly to our business.

Key Responsibilities:

Oversee daily HR operations and employee lifecycle activities in TW while ensuring compliance with labor laws and company policies.

Support TW payroll processes, including tax filings, payments, and coordination with payroll vendors.

Collaborate with business, talent acquisition (TA), and IT teams to facilitate seamless preboarding and onboarding experiences for new hires in TW, as well as support employees during exit procedures.

Aid in the year-end review process and prepare necessary documentation.

Contribute as a core team member of the global Employee Services Hub, focusing on specific TA operational processes to support the global business.

Take a leading role in vendor staff preboarding, onboarding, and exiting procedures, working closely with group HR to manage associated costs.

Assist in organizing Giving-Back activities, Year-End Gala Event, and other employee engagement initiatives, as needed.

Manage registered office reservations, hot desk/meeting room bookings, relevant invoices, and office logistics.

Support HR Manager and the team in operational activities, process enhancements, and ad-hoc HR projects.

Requirements:

Hold a Bachelor's degree in Human Resources Management or related field.

Possess at least 3-4 years of HR experience.

Strong numerical skills with keen attention to detail.

Proactive, responsible, well-organized, and collaborative team player with effective communication abilities.

Proficient in both written and spoken English and Chinese.

Exhibit HR sensitivity and maintain confidentiality.

Able to prioritize and manage multiple tasks efficiently.

Join us on a fulfilling journey to advance your career growth!