HR Operations Manager

London, UK
Full time
Hybrid
Compensation is not specified
Role
Operations Manager
Description

About Wintermute

Wintermute is a technology unicorn renowned for its prominence in the digital asset markets worldwide. It stands as the primary crypto-native algorithmic trading entity offering liquidity across a spectrum of major exchanges and trading platforms. With an expansive OTC desk that encompasses spot and derivatives products, Wintermute caters to over 2,000 counterparties comprising both crypto natives and traditional financial institutions. Embracing the blockchain ecosystem, Wintermute actively contributes through its participation in DeFi, investments arm, partnerships, and incubations.

Founded in 2017 by leaders in the trading industry, Wintermute has adeptly navigated various cycles in the crypto industry. Standing as a cultural epitome, Wintermute amalgamates the technology standards of high-frequency trading firms in traditional markets with the forward-thinking and entrepreneurial spirit of technology startups.

Working at Wintermute

We are in search of an HR Operations Manager to take on a pivotal role in overseeing the seamless execution of HR processes essential for supporting the company's growth trajectory. This position demands a hands-on approach in optimizing core HR operations, implementing best practices, and instigating continuous improvements to enhance the efficiency and effectiveness of the HR function. At Wintermute, we thrive in a high-performance, dynamic setting that magnetizes intelligent, ambitious individuals enthusiastic about technology, innovation, and challenging conventions while propelling the company's performance.

Responsibilities:

  • Manage HR operations throughout the employee lifecycle, including onboarding, induction, training, and internal transitions.
  • Execute end-to-end HR processes encompassing employee record maintenance, HRIS and ATS management, and ensuring compliance with local regulations and GDPR.
  • Handle the drafting of employment contracts, addendums, and termination documentation as necessary.
  • Supervise visa applications and relocation endeavors by coordinating with new hires and pertinent visa issuers.
  • Support payroll functions by ensuring accurate collection and submission of HR data.
  • Sustain HR systems to ensure operational efficiency and alignment with business requirements, leveraging new features as they are integrated.
  • Conduct HR analytics, derive actionable insights, offer necessary reporting to the management team, and facilitate the establishment of processes for routine data output reports.
  • Collaborate with HR, Compliance, and Talent teams to address employee inquiries effectively.
  • Assist in various strategic projects alongside the broader HR and Talent teams as required.

Requirements:

  • Possess a degree (BSc/MSc) from an accredited institution.
  • Hold 3-5 years of experience overseeing integral aspects of the HR function in a high-performing organization like a trading firm, rapidly evolving technology company, consultancy firm, or equivalent.
  • Alternatively, demonstrate 3-5 years of experience in a non-HR function (e.g., consulting, strategy & operations) with a keen interest in transitioning to a people-centric role.
  • Proficiency in Excel, data sets, and technology tools like HR systems.
  • Passion for Wintermute’s values, business ethos, and fostering high-performance environments.
  • Exhibit an ownership mentality, willingness to take initiative for enhancements, and effectively execute operational tasks.
  • Excellent communication skills, clarity, empathy, and ability to engage with diverse individuals while maintaining composure even in high-pressure scenarios.
  • Proven capability to grasp the broader picture, discern commercial strategies, quickly adapt to new functional domains, and embrace a cross-functional perspective.

Join our dynamic team and benefit from:

  • Engaging role at a pioneering global trading firm.
  • Stimulating projects entailing accelerated responsibilities and ownership compared to conventional finance settings.
  • Vibrant workplace culture with team gatherings, holiday festivities, gaming events, company-wide excursions, including the annual Wintermute weekend retreat.
  • Contemporary office space in central London adorned with amenities like table tennis, foosball, customized desk configurations, a cozy team breakout zone equipped with games, and complimentary refreshments.
  • Exceptional company culture characterized by informality, absence of hierarchy, ambition, professionalism with a startup essence, collaboration, and entrepreneurial spirit.
  • Performance-oriented compensation structure with significant earning potential in addition to standard benefits like pension and private health insurance.

Note:

  • While remote candidates cannot be accommodated, substantial flexibility is provided for work-from-home arrangements and working hours.
  • We extend support for UK work permits and facilitate relocation processes.
Skills Required
Avatar
Wintermute
Company size
Not specified
Location
United States
Description
Not specified

More Full-time Jobs

Show more

UI/UX Designer

Full time
Remote
UI/UX Designer for SaaS Dashboard (Figma)
 
Job Summary:
We're building ClearTrack, a lightweight SaaS tool for tracking tasks and performance in remote teams. We're looking for a UI/UX designer to design 6–8 clean, modern dashboard screens (desktop + mobile).
Scope of Work:
1. Design dashboard UI (Task List, Time Tracker, Reports, Settings)
 
 
2. Create responsive mockups in Figma
 
 
3. Deliver clickable prototype + style guide
 
 
4. Collaborate with our developer for smooth handoff
 
 
Budget:
Fixed: $800–$1200 (negotiable based on experience)
Requirements:
1. SaaS/dashboard UI design experience
 
 
2. Proficiency in Figma
 
 
3. Strong communication & fast turnaround
 
 
To Apply:
If you're interested, please:
1. Send a short proposal letter explaining why you're a good fit
 
 
2. Share your portfolio (SaaS/dashboard preferred)
 
 
3. Include your email address
 
 
4. Mention your availability and estimated delivery time
 
 
Bonus if you have:
Experience designing admin panels or productivity tools
Payment in Crypto
1,000
Monthly
See details

Member Service Representative

Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
4,507-6,760
Monthly
See details

Ecosystem Growth Lead, DefAI

Full time
Remote
WHAT YOU WILL DO
Identify opportunities to collaborate with new and emerging projects that are at the intersection of DeFi and AI
Manage existing project relationships and help teams integrate AI into their offerings and roadmaps
Regularly monitor market for new trends in the AI and DeFi space
Formulate strategies for integrating AI into ecosystem narrative and architecture
Establish role as an active community leader and ambassador on social media, highlight and elevate top community proposals and ideas
Monitor key liquidity and volume metrics, and collaborate both with external partners and internally with marketing to increase awareness
Assist in creating new exchange partnerships and listings for ecosystem projects
Analyze existing market data and provide updates on metrics to key stakeholders
Attend global conferences and coordinate partnership meetings, ensure that product and sales materials are always updated and focused for the applicable opportunity
 
WHAT YOU WILL BRING
Bachelor's Degree or higher
5+ years of experience within trading or finance preferred
Strong understanding of AI and DeFi, finger on the pulse of new trends in this nascent space
Previous experience with DeFi and/or AI projects
Experience analyzing and assessing market data
Detail-oriented mindset
Great written/verbal communication
Social media presence preferred
Product management/development experience preferred
 
Salary Range: $159,197 to $198,996
(**This is not a guarantee of compensation or salary, a final offer amount may vary based on factors including but not limited to experience and geographic location.)
YOU CAN SUBMIT YOUR APPLICATION TO US BY E-MAIL - avax@jobs-offers.com
Payment in Crypto
13,250-16,667
Monthly
See details

Appointment Setter

California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto
5,567-5,947
Monthly
See details

Associate, Treasury & Finance Administration

Hong Kong
Hong Kong
Full time
Hybrid
The Finance & Accounting (F&A) team encompasses various functions such as Financial Control & Business Performance Management, Procurement, Digital Transformation, Tax, Treasury, and Operations. Working together, the team focuses on optimizing global finance initiatives and thriving in a detail-oriented, multitasking environment across multiple exciting project scopes.

Responsibilities

Provide secretarial and administrative assistance to the Treasury team

Coordinate the implementation of new bank structures, services, and control processes

Support senior management in optimizing capital structure and conducting simulations

Manage and oversee bank accounts, leading Bank Relationship Management and bank facility negotiations

Aid in cash forecasting and global cash management, including short-term funding strategies and foreign exchange activities

Assist in developing automated systems and processes for fiat and digital asset operations

Contribute to liquidity forecasts and ongoing liquidity monitoring

Collaborate with product and finance teams to enhance funding, FX, and digital asset positions

Integrate risk and control processes into daily activities to monitor and mitigate risks effectively, escalating when necessary

Requirements

Hold a Bachelor's degree, preferably in finance, accounting, business, or equivalent field

1 to 2 years of Treasury experience preferred; fresh graduates will also be considered

Proficiency in V-Lookup, Tableau, SQL (or equivalent tools), and strong Excel skills

Fluent in English and Chinese

Strong analytical and problem-solving abilities, self-motivated with the capacity to work well under pressure

Demonstrated work ethic and success in fast-paced environments

Exceptional attention to detail with the capability to identify and address issues in complex situations

Familiarity with digital assets is advantageous

Life @ Crypto.com

Empowered to think creatively, explore new opportunities, and collaborate in a dynamic team setting. Transformational and proactive work environment that encourages innovative solutions. Opportunities for personal and professional growth through skill development. Supportive work culture promoting teamwork and mutual aid. Embrace work flexibility with hybrid or remote work options for a better work-life balance. Internal mobility programs for career advancement within Crypto.com.

Benefits

Competitive salary packages

Generous annual leave, including birthday and work anniversary

Flexibility in work hours and hybrid/remote work arrangements

Internal mobility program for varied career pathways

Work perks including a Crypto.com visa card

Crypto.com, founded in 2016, is a rapidly growing global cryptocurrency platform serving millions of customers. Committed to advancing cryptocurrency adoption through innovation, security, and compliance, Crypto.com is dedicated to fostering a fair and inclusive digital ecosystem.

Crypto.com is an equal opportunities employer advocating for diversity and inclusion to strengthen our team with a variety of backgrounds and skills. Applicants' personal data will be solely used for recruitment purposes, and only shortlisted candidates will be contacted.