Office Manager, Frankfurt
Status
Frankfurt, Germany
Full time
Office
Compensation is not specified
Role
Office Manager
Description
* BitGo leads in custody and security solutions, managing over $64B of assets. Established in 2013, BitGo introduced the multi-signature wallet, catering exclusively to institutional clients. It created BitGo Trust Company in 2018, the premier custodian designed for digital asset storage, along with BitGo New York Trust in 2021. BitGo safeguarded roughly 20% of on-chain Bitcoin transactions by value and supports 400+ digital assets. It serves as the security foundation for 500+ institutional clients in 50 countries, including regulated entities and leading cryptocurrency exchanges.
BitGo seeks an Office Manager for BitGo Europe GmbH, providing a chance for operations professionals to collaborate with a fast-growing team. Candidates who can work full-time at the Frankfurt office are preferred.
Responsibilities:
- Oversee office management tasks such as supplies, equipment, mailing, bills, errands, scheduling, purchasing, maintenance, facilities, support to visitors, and employees
- Act as the main contact for administrative and office-related requests internally and externally
- Collaborate with various departments to ensure smooth office operations, including daily functions and client visits
- Conduct contract and price negotiations with vendors, service providers, and in office lease agreements
- Assist in operational support for customers and banking transactions, including trust accounting actions
- Handle system testing, data input, and enhance operations
- Administer and support all accounts, providing timely responses to requests for information, particularly from both internal and external sources
- Proactively troubleshoot account-related matters supporting Vault Operations and assist with additional tasks as required by the Vault Management Team
Skills & Experience: BitGo seeks individuals dedicated to their work, taking full responsibility for tasks and promoting transparency and collaboration in achieving BitGo's success.
- Minimum of 3 years of experience in an office manager, administrative assistant, or executive assistant role
- Strong verbal and written communication skills in English
- Excellent time management, ability to prioritize tasks, and multitask effectively
- Willingness to adapt to various responsibilities
- Detail-oriented, self-reliant, and adept at problem-solving
- Tech-savvy, enthusiastic about startups
- Self-motivated, reliable, excellent communicator, and listener
- Background in hospitality is beneficial but not mandatory
Why Join BitGo? Transforming an industry necessitates vision, innovation, passion, technical expertise, drive, collaboration, and execution. Join BitGo, where excellence, ownership, craftsmanship, and open communication are embodied values. Be part of a team that encourages innovative thinking, problem-solving, and risk-taking to redefine financial markets.
Benefits of working at BitGo include:
- Dynamic startup culture
- Competitive compensation, stock options
- Catered lunches, snacks, gourmet coffee
- Company-sponsored commuting passes
- Tailored computer equipment and workplace furniture
- Flexible vacation, paid holidays
- Supportive colleagues
Position yourself to be part of the team that revolutionizes the financial services sector with cryptocurrencies. Join BitGo to contribute to this transformative journey.
Skills Required
BitGo
Website
www.bitgo.comCompany size
Not specified
Location
United States
Description
Not specified
Status
Astralis Capital
Personal Assistant to Managing Partner
London, UK
London, UK
Full time
Remote
The Context
Kieran McLoughlin has navigated the highest levels of traditional finance as the former Head of the Central Bank of Ireland. Today, as Managing Partner at Astralis, he is at the frontier of Web3 investment. We are looking for a unique individual to bridge these two worlds: someone who understands the rigor of institutional finance but lives and breathes the decentralized future.
This isn't a traditional "admin" role. This is a high-bandwidth, high-stakes position for a Web3 native who can act as a technical filter, a marketing scout, and a strategic executor.
The Mission
Technical Intelligence: You are the "eyes" on-chain. You’ll be responsible for vetting protocols, testing dApps, and analyzing tokenomics. You should be able to break down a complex ZK-rollup or liquid staking architecture into a concise briefing.
Marketing & Alpha Hunting: You live on X (Twitter), Farcaster, and in closed Discord research groups. You identify emerging meta-narratives before they hit the mainstream. You understand why a community thrives and how a project builds its "moat" through marketing.
Strategic Operations: Managing the flow of a Managing Partner’s world. This includes coordinating with founders of top-tier Web3 projects, preparing materials for the Investment Committee, and ensuring Kieran’s digital and technical stack is always optimized.
Executive Presence: You will represent the office of the Managing Partner. You must be able to switch from degen-speak in a Telegram chat to professional discourse with institutional LPs.
The Profile (Who You Are)
On-Chain Native: You have a DeBank profile that tells a story. You’ve bridged, swapped, provided liquidity, and perhaps been "rugged" once or twice. You don’t just read about crypto; you use it daily.
Technical Literacy: You understand the difference between consensus layers and execution layers. You can read a smart contract (at least the basics) and understand the implications of governance proposals.
Marketing Intuition: You know what "good" looks like in Web3. You can distinguish between organic community growth and paid bot engagement.
Hyper-Organized: You are a master of calendars, task management, and information flow. You thrive in high-pressure environments where speed and accuracy are non-negotiable.
Discretion & Integrity: Working with an ex-regulator requires the highest level of ethics and confidentiality.
Why This Role?
Direct Mentorship: Work side-by-side with Kieran McLaughlin. This is a masterclass in macroeconomics, regulatory strategy, and venture capital.
Access: You will be in the room for the deals that will define the next cycle of Web3.
Impact: Your technical and marketing insights will directly inform the Investment Committee’s decisions.
How to Apply:
Standard CVs are fine, but we care more about your "proof of work." Along with your resume, send us:
A brief summary of your most interesting on-chain move or investment thesis.
Your X (Twitter) handle or your DeBank/Nansen profile link.
Skills
Analytical Thinking
Communications Skills
Crypto Revenue Management
Cryptocurrency
Tokenomics
Kieran McLoughlin has navigated the highest levels of traditional finance as the former Head of the Central Bank of Ireland. Today, as Managing Partner at Astralis, he is at the frontier of Web3 investment. We are looking for a unique individual to bridge these two worlds: someone who understands the rigor of institutional finance but lives and breathes the decentralized future.
This isn't a traditional "admin" role. This is a high-bandwidth, high-stakes position for a Web3 native who can act as a technical filter, a marketing scout, and a strategic executor.
The Mission
Technical Intelligence: You are the "eyes" on-chain. You’ll be responsible for vetting protocols, testing dApps, and analyzing tokenomics. You should be able to break down a complex ZK-rollup or liquid staking architecture into a concise briefing.
Marketing & Alpha Hunting: You live on X (Twitter), Farcaster, and in closed Discord research groups. You identify emerging meta-narratives before they hit the mainstream. You understand why a community thrives and how a project builds its "moat" through marketing.
Strategic Operations: Managing the flow of a Managing Partner’s world. This includes coordinating with founders of top-tier Web3 projects, preparing materials for the Investment Committee, and ensuring Kieran’s digital and technical stack is always optimized.
Executive Presence: You will represent the office of the Managing Partner. You must be able to switch from degen-speak in a Telegram chat to professional discourse with institutional LPs.
The Profile (Who You Are)
On-Chain Native: You have a DeBank profile that tells a story. You’ve bridged, swapped, provided liquidity, and perhaps been "rugged" once or twice. You don’t just read about crypto; you use it daily.
Technical Literacy: You understand the difference between consensus layers and execution layers. You can read a smart contract (at least the basics) and understand the implications of governance proposals.
Marketing Intuition: You know what "good" looks like in Web3. You can distinguish between organic community growth and paid bot engagement.
Hyper-Organized: You are a master of calendars, task management, and information flow. You thrive in high-pressure environments where speed and accuracy are non-negotiable.
Discretion & Integrity: Working with an ex-regulator requires the highest level of ethics and confidentiality.
Why This Role?
Direct Mentorship: Work side-by-side with Kieran McLaughlin. This is a masterclass in macroeconomics, regulatory strategy, and venture capital.
Access: You will be in the room for the deals that will define the next cycle of Web3.
Impact: Your technical and marketing insights will directly inform the Investment Committee’s decisions.
How to Apply:
Standard CVs are fine, but we care more about your "proof of work." Along with your resume, send us:
A brief summary of your most interesting on-chain move or investment thesis.
Your X (Twitter) handle or your DeBank/Nansen profile link.
Skills
Analytical Thinking
Communications Skills
Crypto Revenue Management
Cryptocurrency
Tokenomics
Payment in Crypto
Sze Nexya
Discord Community Moderator (Web3/Gaming)
Full time
Remote
We are seeking experienced Discord Moderators to join the HolyVerse team as we transition into Season 2. HolyVerse is a Sci-Fi ecosystem featuring NFT planets, resource generation, and competitive racing.Responsibilities:Maintain a positive, hype atmosphere in the server.Manage support tickets and assist new members.Monitor chat to prevent FUD, spam, and scams.Collaborate with the CM and Founder for community events.Requirements:Proven experience moderating Web3 or NFT gaming servers.Deep understanding of Discord safety and bot management.Ability to work flexible 4–6 hour shifts.ADD me on discord ; strawberryloli554
Payment in Crypto
0x Vertex
Part-Time Support in Mexico | Chile | Colombia
Part time
Remote
We're seeking someone currently based in Mexico | Chile | Colombia. We have multiple openings. Details will be shared via chat. Applications should include a LinkedIn profile. It's a long-term opportunity, expected to last over a year.
David Rich
Member Service Representative
Cincinnati, USA +2
Cincinnati, USA +2
Full time
Remote
We are seeking a dedicated Member Service Representative to join our team. The ideal candidate will be responsible for providing top-notch customer service and support to our valued members. This position requires someone with a strong background in customer service, sales and marketing, and administrative support.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Responsibilities:
- Provide excellent customer service to members over the phone, email, and in-person.
- Assist members with account inquiries, product information, and any issues or concerns they may have.
- Cross-sell and promote products and services to enhance member experience and increase sales.
- Process member transactions, including deposits, withdrawals, and loan applications.
- Maintain accurate member records and ensure all documentation is up to date.
- Assist in administrative tasks such as answering phones, filing, and data entry.
Requirements:
- Proven experience in customer service, sales and marketing, and administrative support.
- Strong interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in using Microsoft Office Suite and other relevant software.
- Strong attention to detail and organizational skills.
If you have a passion for providing exceptional service, are comfortable working with a diverse group of members, and have the necessary skills to excel in this role, we encourage you to apply for the Member Service Representative position.
Payment in Crypto
David Rich
Appointment Setter
California, USA +9
California, USA +9
Full time
Remote
We are currently seeking a dedicated and reliable Appointment Setter to join our team. The ideal candidate will be responsible for assisting the sales team by scheduling and confirming appointments with customers.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Key Responsibilities:
- Schedule appointments for the sales team
- Confirm appointments with customers via phone or email
- Maintain a high level of professionalism and customer service
- Handle administrative tasks related to scheduling and appointment setting
Required Skills:
- Strong customer service skills
- Proficient in admin support tasks
- Excellent communication skills, both written and verbal
- Ability to maintain a high level of accuracy and attention to detail
- Experience in writing and translation is a plus
If you are a proactive individual with excellent organizational skills and a passion for providing outstanding customer service, we encourage you to apply for this position. Join our team and contribute to the success of our sales department as an Appointment Setter.
Payment in Crypto