Prime Client Services Associate

Job Description:

BitGo is a leading provider of digital asset financial services, catering to institutional investors by offering liquidity, custody, and security solutions. Since its establishment in 2013, BitGo has been at the forefront of the digital asset industry, specializing in serving institutional clients. With a presence in both centralized and decentralized finance, BitGo stands out in the market with its exceptional trading, lending, and borrowing services, delivered through its prime brokerage services. Additionally, BitGo is known for being the custodian for WBTC, the leading global stablecoin for Bitcoin. In 2020, BitGo launched BitGo Portfolio and Tax, a comprehensive solution for digital asset management. The company's BitGo Trust Company, established in 2018, was the first qualified custodian designed specifically for secure digital asset storage. BitGo boasts processing approximately 20% of all global Bitcoin transactions, with support for over 600 coins and tokens. With a clientele spanning over 50 countries, including regulated entities and top cryptocurrency exchanges, BitGo is backed by reputable investors such as Goldman Sachs, Craft Ventures, and Digital Currency Group.

BitGo Prime's dynamic and high-performing team plays a vital role in serving institutional clients by providing critical operational support for trading, lending, and borrowing services. This team collaborates closely with the Trust custody and compliance entity, global account managers and salespeople, as well as finance and accounting departments. The extended unit is comprised of diverse professionals with extensive backgrounds in traditional and crypto-finance, encompassing front, middle, and back-office operations.

The Prime Client Service Associate will assume responsibility for overseeing business operations related to BitGo Prime's digital asset trading and financing services.

Responsibilities:

• Efficiently manage trade and settlement workflows, including trade entry, asset transfers, reporting, and reconciliation for BitGo Prime.
• Collaborate with the Prime business team to ensure optimal funding across different trading venues.
• Act as the first line of support for any inquiries related to trading or financing operations.
• Lead, identify, and implement process improvements to optimize operations and recommend automation solutions.
• Support testing efforts for proprietary system enhancements.
• Generate daily, weekly, and monthly reports for internal and external stakeholders.
• Assist the Sales and Client Services team in onboarding new counterparties.
• Identify operational risks and establish appropriate operational controls, documenting policies and procedures accordingly.
• Work closely with the product/engineering team to enhance products and services.
• Forge and maintain relationships with clients, exchanges, liquidity providers, and third-party providers.
• Stay updated on market trends, opportunities, risks, and new projects, demonstrating a genuine passion for the digital asset industry.

Skills and Experience:

BitGo seeks individuals who are passionate about their work, take full ownership of their responsibilities and projects, and adhere to a culture of transparency and collaboration to contribute to BitGo's success.

• Meticulous attention to detail and strong organizational skills.
• Exceptional interpersonal and professional communication abilities.
• Strong analytical skills and an understanding of asset flows and procedures.
• Prior experience in middle or back-office roles within a financial setting, with trading, stock loan, or FX experience being advantageous.
• Experience managing and interacting with clients is essential.
• Ability to manage multiple priorities in a fast-paced, dynamic startup environment.
• Proficiency in Excel or Google Sheets, with exposure to macro programming being a plus.
• Genuine interest in financial services and cryptocurrency, with prior professional or personal involvement in the crypto industry being a bonus.
• Bachelor's degree from an accredited university (or equivalent relevant experience).

Why Join BitGo?

Disrupting the financial services industry requires vision, innovation, passion, technical expertise, dedication to excellence, collaboration, and execution. By joining BitGo, you will become part of a team of exceptional individuals who embody the company's core values of ownership, craftsmanship, and open communication. We are seeking individuals with innovative thinking and problem-solving skills who are comfortable taking risks while actively contributing to transforming the world's financial markets.

Here are some of the perks* you can enjoy by working at BitGo:

• Competitive base salary, bonus, and stock options.
• Company-paid health insurance (coverage includes employee, partner, and dependents).
• Up to 4% company match for the 401k retirement plan.
• Paid parental leave and vacation.
• Free commuter/parking pass (our office is conveniently located a 5-minute walk from Caltrain).
• Complimentary custom-made lunches, dinners, and snacks.
• Provided computer equipment and personalized workplace furniture.
• Collaborating with inspiring colleagues in a vibrant startup environment.

*Benefits may vary based on location.

Cryptocurrencies represent the most disruptive change the financial services industry has experienced in years. Join BitGo, and in the future, proudly say that you were part of the team that reshaped investment practices.

Pay Transparency Notice: Depending on your level of experience and location, the compensation for this role typically ranges between $60,000 - $90,000 USD as the base salary. Along with the base salary, this position also offers equity, an annual performance bonus, and the comprehensive benefits listed above.