Content Writer Internship, Global Customer Experience

Status
Seattle, USA
Full time
Remote
Compensation is not specified
Role
Content Creator
Description

Job Scope:

Circle, a cutting-edge financial technology institution at the hub of the emerging internet of money revolution, where assets can seamlessly move as digital data does, globally and rapidly, delivering cost-effective services compared to traditional settlement systems. This leading-edge internet platform ushers in unprecedented avenues for payments, commercial transactions, and market expansions that can uplift global economic well-being and bolster inclusivity. Our platform, inclusive of USDC, a blockchain-powered dollar, empowers enterprises, establishments, and developers to leverage these advancements and benefit from this pivotal juncture in the progression of money and technology.

Team Dynamics:

At Circle, adherence to transparency and reliability is paramount in all our processes. With our organizational growth in dynamic geographies, our focus on speed and effectiveness fuels our achievements, with our team upholding core values such as Multistakeholder engagement, Mindfulness, Pursuit of Excellence, and High Integrity. Our workforce constantly adapts in a telecommuting environment that thrives on collaborative synergy for team achievements. We have fostered a flexible and inclusive workspace that values innovation and ensures every individual is a valued contributor.\

Main Duties:

We are seeking a proficient writer with a keen interest in digital currencies to join our Customer Care division at Circle. The ideal candidate will focus on enhancing Circle's content delivery to support customers and internal stakeholders effectively. During your internship tenure, you will play a pivotal role in shaping our customer support portal. As we are in the early phases of constructing our support structure, you will participate in decision-making processes and establish performance metrics for content delivery. The primary task involves content creation.

Upon internship completion, you will possess a portfolio of published works and gain hands-on experience collaborating within a global team synergy.

Tasks at hand:

  • Produce content aimed at aiding customers.
  • Develop content solutions for internal use.
  • Craft content briefs and outlines.
  • Refine existing content to align with brand standards.
  • Investigate content gaps through research.
  • Participate in determining success metrics to monitor.
  • Support in design processes without the need for design experience; instead, assisting in decision-making.

Expectations aligned with our core values:

  • Multistakeholder: Committed to customer, shareholder, employee, and community's welfare.
  • Mindful: Demonstrates respect, attentiveness, and meticulousness.
  • Driven by Excellence: Dedicated to achieving top-tier customer success, going above and beyond mediocrity, and vigorously pursuing goals.
  • High Integrity: Adheres to open and honest communication disclosing high ethical and moral standards. Rejects dishonesty or misrepresentation.

Requirements:

  • Proficiency in Spanish and American English.
  • Proven experience in writing.
  • Strong grammar skills.
  • Capacity to conduct research on designated topics.
  • Familiarity with developing content briefs or outlines.
  • Ability to fact-check content accuracy.
  • Familiarity or readiness to learn Apple MacOS.
  • Knowledge of the crypto-industry is advantageous but not mandatory.
  • Positive outlook and amiable demeanor.
  • Knowledge of SEO principles is beneficial.
  • Strong attention to detail.
  • Excellent organizational abilities.
  • Open to receiving and executing constructive criticisms.

Additional Insights:

  • This position offers immediate PERM sponsorship for eligible candidates.

Circle is dedicated to fostering an inclusive financial environment, with transparency linchpin in our ethos. We meticulously curate our compensation frameworks and packages with a wide scope in mind. Please note: The provided compensation range is localized to this job posting's location and may vary in other regions.

Basic Pay: $20

We are committed to diversity and equal employment opportunities at Circle. We uphold a non-discriminatory stance based on race, religion, nationality, gender, sexual orientation, age, marital status, vet status, or physical abilities. Moreover, Circle complies with the regulations stipulated in the E-Verify Program within specific locations, mandated by applicable laws.

Skills Required
Avatar
Circle
Company size
Not specified
Location
United States
Description
We believe in a future where digital dollars work securely around the world to create a more prosperous global economy for everyone.
Status

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Quantitative Developer

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New York City, USA
Full time
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Who are we?

FalconX is a leading digital asset platform for institutional clients, offering trade execution, credit & treasury management, prime offering, and market making services. With global operations and cutting-edge technology, we have facilitated client transactions totaling $1 trillion in volume. Our regulated and compliant products & services are trusted by our clients.

We are a diverse team consisting of engineers, product developers, sales & trading leaders, operations specialists, and business strategists with backgrounds from renowned companies like Google, Apple, Paypal, Citadel, Bridgewater, and Goldman Sachs. Our core values drive us: Think big; Drive bold outcomes; Be one team; Iterate with speed; and be entrepreneurial.

Learning is at the core of our priorities. While outcomes are crucial, we believe that continuous learning from both success and failure is essential for our ongoing success. With our industry being emergent, there is ample opportunity for experimentation, growth, and learning collectively.

FalconX is currently looking for a skilled Quantitative Developer to join our dynamic team. As a Quantitative Developer, you will contribute significantly to enhancing our trading capabilities and optimizing infrastructure. The ideal candidate will have a solid Python background, experience with large datasets, and a collaborative approach to problem-solving. Knowledge of Rust or C++ is a plus but not mandatory.

Key Responsibilities:

Collaborate with the trading team to design, enhance, and maintain trading strategies.

Support existing strategies through monitoring and troubleshooting.

Identify and address system issues and inefficiencies through testing and debugging.

Manage and optimize strategy research pipelines.

Work with trading and engineering teams for enhancing and supporting trading systems including high-performance execution systems.

Qualifications:

Bachelor's or Master's degree in Computer Science, Mathematics, or a related field.

Proficiency in Python is essential.

Experience in data analysis and statistical modeling is a bonus.

Strong problem-solving skills and ability to thrive under pressure.

Excellent communication and collaboration skills in a cross-functional team environment.

Familiarity with C++ or Rust is a plus.

Knowledge of blockchain technology and Web3 infrastructure is advantageous.

Ability to adapt to the fast-paced and evolving digital assets industry.

Compensation:

The base pay for this role ranges between $171,500 and $246,500 USD, with additional forms of compensation such as a performance-linked bonus, equity, and competitive benefits package. Actual compensation will be determined based on factors like skillset, experience, and qualifications.

Notice at Collection and Privacy Policy:

Applicants in California or applying to a California-based role can refer to our Notice at Collection and Privacy Policy.

Inclusivity Statement:

FalconX is committed to fostering a diverse and inclusive workspace. Applications are encouraged from individuals of all backgrounds regardless of specific requirements, skills, or experiences.

Applicants with disabilities may be entitled to accommodations under the Americans with Disabilities Act and other applicable laws. Inform FalconX's People team if assistance is required during the application process.

Legal Project Manager

Austin, USA
Austin, USA
Full time
Remote
About the Company:

Circle is a financial technology firm positioned at the intersection of the emerging internet of money. Our mission is to facilitate global value transfer swiftly and affordably through revolutionary digital infrastructure. This breakthrough technology not only transforms payments and commerce but also holds the potential to enhance worldwide economic well-being and inclusivity.

Join our Team:

At Circle, we prioritize transparency and operational stability in our every endeavor as we increasingly establish our presence in key global markets. As an expanding organization, we emphasize speed and efficiency, guided by our core values: Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity. While operating remotely, our team collaborates to foster success in a flexible and diverse work environment that values fresh ideas and collaboration from all team members.

Responsibilities:

We are seeking a skilled legal project manager to collaborate with our senior litigation attorneys. In this role, you will oversee various litigation, investigation, and technical projects. You will manage case activities, track progress, coordinate with multiple stakeholders, handle discovery responses, and facilitate information gathering tasks. Excellent communication, meticulous attention to detail, and the ability to juggle diverse tasks simultaneously are paramount in this position.

Key Responsibilities:

Assist in all facets of litigation, internal inquiries, and special projects, including managing eDiscovery platforms and coordinating with external vendors

Organize and maintain case management systems and materials

Act as a liaison between internal departments, external vendors, and legal counsels

Conduct research, gather facts, and perform data analysis

Support the creation of operational structures and protocols for information management at an enterprise level

Prepare legal documents and ensure timely delivery

Execute other legal and operational duties as needed

Qualifications:

Minimum Qualifications

Bachelor's degree

7+ years of litigation experience in corporate, law firm, or government settings

Proficiency with eDiscovery tools

Demonstrated ability to manage confidential information

Strong organizational and critical thinking skills

Proficiency in Slack, Apple MacOS, and GSuite

Preferred Qualifications

Prior experience as a legal executive assistant or paralegal

Certification or experience in project management

Team player with strong communication skills and ability to handle pressure

Familiarity with information governance and eDiscovery best practices

Experience handling confidential information with professionalism

Additional Details:

This position may provide PERM sponsorship for eligible candidates upon appointment.

Compensation:

Base Pay Range: $130,000 - $170,000

Annual Bonus Target: 15%

Benefits Include Equity, medical, dental, vision, 401(k), 10 paid sick leave days/year, and 11 paid holidays/year in the U.S.

We are dedicated to promoting diversity and embrace an all-inclusive work environment at Circle. Our hiring decisions are based on qualifications and merit without regard to race, religion, gender, age, or disability status. Furthermore, Circle adheres to the E-Verify Program as required by law in certain locations.

Engineering Manager, Simulation - Enterprise Insights

London, UK
London, UK
Full time
Hybrid
At Improbable, we are dedicated to helping businesses navigate the increasingly complex and interconnected world. Our Enterprise Insights unit, consisting of over 30 professionals, focuses on solving intriguing engineering challenges. We are currently looking for an experienced Simulation Engineering Manager to lead our talented modelling team.

In this position, you will oversee a diverse team of scientists, modellers, and engineers who develop models and simulation platforms central to our digital twins. Your responsibilities will include driving team members' professional growth, ensuring timely project deliveries, and elevating the quality of our modelling efforts. Collaborating closely with other engineering teams, as well as product and business development departments, will be essential to align the team with organizational goals. Moreover, you will have the opportunity to engage with external stakeholders like customers, partners, and academic institutions to foster collaboration and knowledge sharing.

Your Opportunity:

Lead a team of engineers by actively supporting their career development, providing coaching, and empowering individuals

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Why You're Suited for This Role:

Demonstrated commercial experience, preferably in a startup environment

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Proven ability to lead a customer-centric technical team and consistently deliver solutions that meet users' expectations

Capacity to effectively balance delivery and quality based on project needs

Strong communication skills for interacting with technical team members and stakeholders

Skilled people manager dedicated to fostering team development and growth

Sound understanding of engineering best practices, including Agile methodologies

While we value the aforementioned experiences, we welcome applicants who believe their unique backgrounds can contribute to this role. If you align with our team and mission, even if you don't meet every requirement, we encourage you to apply.

At Improbable, we are committed to creating an inclusive environment where individuals can thrive. We promote a healthy culture, uphold strong values, and emphasize contributions from individuals representing diverse backgrounds. We do not discriminate based on legally protected status factors but strive to nurture an atmosphere where all employees can excel and feel a sense of belonging.

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Policy & Regulatory Strategy Director, APAC

Sangrampur, IN
Sangrampur, IN
Full time
Remote
Circle operates within the financial technology sector, positioning itself at the forefront of the evolving internet of money. With a vision to enable seamless, cost-effective, and rapid transfer of value on a global scale, Circle leverages its innovative platform, including USDC, to facilitate enhanced payment processes, commerce activities, and market operations. Through its cutting-edge infrastructure, Circle empowers businesses, institutions, and developers to embrace the transformative potential of digital currencies, facilitating economic growth and broader financial inclusion opportunities.

What You Will Contribute To:

Circle places a high emphasis on transparency and resilience in all facets of its operations. The company's expansion into prominent global markets underlines its commitment to efficiency and promptness. Living by core company values such as Multistakeholder, Mindfulness, Driven by Excellence, and High Integrity, Circle fosters a remote work culture that values collaboration, diversity, and innovation.

Responsibilities:

As a pivotal member of the strategic, global policy, and communications division, the Director of Policy & Regulatory Strategy at Circle will play a crucial role in collaborating with legal, compliance, finance, and other relevant teams. The primary focus will involve close engagement with key regulatory authorities in targeted markets to facilitate successful operational activities. Additionally, this role demands active involvement in promoting conducive regulatory environments worldwide and monitoring the evolving global landscape of digital currencies and blockchain-based payment systems.

Key Duties:

Develop strategic regulatory engagement plans aligned with company market expansion strategies.

Conduct pertinent regulatory assessments in target regions alongside legal and compliance counterparts.

Drive global market expansion initiatives in collaboration with partners and priority markets.

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Core Values to Uphold at Circle:

Multistakeholder - Dedication to customers, shareholders, employees, and the broader community.

Mindful - Respectful, attentive to details, and active listening.

Driven by Excellence - Relentless pursuit of excellence, commitment to customer success, and goal-oriented mindset.

High Integrity - Prioritization of honest communication and adherence to ethical and moral standards.

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Minimum 12 years of experience in legal, policy, regulatory matters within emerging technology and financial services sectors, including 5 years in managerial roles.

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Demonstrated expertise in regulatory engagement within payment and financial services domains.

In-depth understanding of APAC policy, regulatory frameworks, and licensing requirements in digital currencies and blockchain space.

Proven track record in building and managing diverse teams across global locations to achieve desired outcomes.

Circle is an equal opportunity employer, committed to diversity and equality among employees. Discrimination based on race, religion, gender, age, or disability status is not tolerated at Circle. Additionally, Circle adheres to the E-Verify Program in specific locations as mandated by law.

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Austria +1
Austria +1
Full time
Office
Job Summary

We are a company dedicated to simplifying wealth creation. Established in 2014 in Vienna, Austria, our mission is to empower individuals to build their financial independence with confidence, offering a user-friendly platform for investing in various assets. Operating across Europe with headquarters in Austria, our team comprises diverse, innovative individuals who work collaboratively to provide financial solutions to over 4 million customers.

Position Overview

Join our team as a Marketing Strategy and Data Analyst at Bitpanda, where you will play a crucial role in supporting the Commercial Strategy and Operations team. Your responsibilities will involve data analysis for campaign planning, reporting on performance metrics, and project management.

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Collaborate effectively across different teams to drive data-driven marketing strategies

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Qualifications

Previous experience in data analytics roles

Ability to convert complex data into actionable insights

Background in marketing analytics, consumer insights, or business analysis

Proficiency in data visualization tools like Tableau and Excel, strong SQL skills, familiarity with Snowflake

Strong attention to detail, proactive mindset, excellent analytical and problem-solving skills

Benefits

Hybrid working model with 60 Work From Anywhere days

Participation in the Bitpanda stock option plan

Competitive benefits programs reflecting a flexibility-first approach

Exclusive trading premiums on Bitpanda

Company-wide and team events, in-person and virtual

Bitpanda branded merchandise

Above all, this role offers the opportunity to advance and learn within Bitpanda's journey to becoming Europe's top investment platform.

Bitpanda is dedicated to creating an inclusive work environment based on trust and respect for all. We prioritize diversity and aim to build a team that represents a wide range of backgrounds and skills.