People Relations Manager

About Keyfactor 

We aim to create a connected society based on trust, focusing on identity-first security for both machines and humans. With over 1,500 global client companies, Keyfactor assists organizations in establishing and maintaining digital trust at scale. Our commitment to being a Best Place to Work is upheld by our dedicated team of professionals who nurture our culture through continued growth. Join us at Keyfactor for a promising future!

Location: Barcelona, Spain   

Experience: IC3-Career 

Job Function: People Relations  

Employment Type: Full-Time 

Travel: 10% 

Industry: Computer & Network Security 

About This Role

The role of People Relations Manager entails overseeing intricate employee relations matters, developing HR policies, and providing strategic counsel for a positive and effective work atmosphere. 

The position is situated either in our Barcelona or Madrid office, with a hybrid work model and exceptional flexible work practices. Applicants must possess the valid Right to Work in Spain to be eligible for this position.

Responsibilities

• Management of complex employee relations cases, which include conflict resolution, disciplinary actions, and performance management.  

• Implementation of HR policies and procedures to ensure adherence to labor laws and company guidelines.  

• Provision of guidance and assistance to managers on complex employee relations issues, maintaining compliance with company policies.  

• Conduct thorough investigations into employee complaints and grievances, striving for fair and prompt resolutions.  

• Analysis of HR data and trends to identify areas for enhancement, introducing solutions to boost employee satisfaction and retention.  

• Collaboration with senior leadership to devise and execute HR initiatives aligning with organizational objectives.  

• Supervision of accurate and timely payroll processing, compliance with local regulations, and addressing employee queries. 

• Oversight of end-to-end onboarding procedures for new team members, ensuring a seamless integration into the organization. 

• Assist the recruitment team in tasks such as sourcing, interview scheduling, and other recruitment activities as required. 

• Supervise general office operations, particularly in absence of the current Office Manager. 

• Coordination of local employee engagement events to promote a positive work environment. 

• Aid in managing day-to-day employment affairs, including performance management and terminations when necessary.

Skills and Qualifications

• Possession of a Bachelor's degree or equivalent experience. 

• Proficiency in HR principles, policies, and regulations, ensuring consistency and compliance. 

• Demonstrated experience in implementing HR initiatives that foster positive organizational change and work culture. 

• Ability to handle complex employee relations issues, providing expert guidance and support to managers and staff. 

• Strong analytical skills to evaluate HR metrics and trends, offering strategic initiatives to boost employee engagement and satisfaction. 

• Efficient management of employee relations matters, along with providing guidance and support to managers and team members. 

• Strong communication and leadership competencies to influence HR strategies and drive organizational change initiatives.  

Compensation

Salary will be commensurate with experience. 

Culture, Career Opportunities, and Benefits

At Keyfactor, we foster teams that strive to outperform themselves each day. You will face daily challenges and opportunities for personal and professional growth. With a blend of autonomy and structure, we create an entrepreneurial setting that encourages creativity and innovation. Our culture initiatives include:

• Second Fridays - company-wide day off every second Friday of the month.
• Comprehensive benefit coverage provided for you and your dependents (US).
• Generous paid parental leave (US).
• Dedicated employee-focused ambassadors through Key Contributors & Culture Committees.
• DIVERSE Commitment advocating for a more inclusive and diverse future.
• The Keyfactor Alliance Program supporting DEIB efforts.
• Wellbeing resources, wellness allowance, mindfulness app membership, and Wellness Wednesdays.
• Global Volunteer Day, company non-profit matching, and three volunteer days off.
• Unlimited time off (US) and competitive time off globally.
• Monthly Talent development and Cross-Functional meetings for professional growth.
• Regular All Hands meetings followed by group gatherings.

Our Core Values

Our core values are critical to our business operations and our team member selection:

Trust is paramount: Emphasizing trust and openness, essential in delivering security software and solutions. Customers are core: Focusing on customers' security interests through a customer-centric approach. Innovation never stops, it only accelerates: Commitment to continuous innovation to stay ahead. We deliver with agility: Operating efficiently in changing environments, adapting and achieving goals. United by respect: Uniting around respect, promoting diversity, equity, inclusivity, and empathy. Teams make "it" happen: Emphasizing teamwork, partnership, and unified efforts toward success.

Keyfactor is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. Contact our People team to request accommodations.