People Relations Manager
About Keyfactor
We aim to create a connected society based on trust, focusing on identity-first security for both machines and humans. With over 1,500 global client companies, Keyfactor assists organizations in establishing and maintaining digital trust at scale. Our commitment to being a Best Place to Work is upheld by our dedicated team of professionals who nurture our culture through continued growth. Join us at Keyfactor for a promising future!
Location: Barcelona, Spain
Experience: IC3-Career
Job Function: People Relations
Employment Type: Full-Time
Travel: 10%
Industry: Computer & Network Security
About This Role
The role of People Relations Manager entails overseeing intricate employee relations matters, developing HR policies, and providing strategic counsel for a positive and effective work atmosphere.
The position is situated either in our Barcelona or Madrid office, with a hybrid work model and exceptional flexible work practices. Applicants must possess the valid Right to Work in Spain to be eligible for this position.
Responsibilities
Management of complex employee relations cases, which include conflict resolution, disciplinary actions, and performance management.
Implementation of HR policies and procedures to ensure adherence to labor laws and company guidelines.
Provision of guidance and assistance to managers on complex employee relations issues, maintaining compliance with company policies.
Conduct thorough investigations into employee complaints and grievances, striving for fair and prompt resolutions.
Analysis of HR data and trends to identify areas for enhancement, introducing solutions to boost employee satisfaction and retention.
Collaboration with senior leadership to devise and execute HR initiatives aligning with organizational objectives.
Supervision of accurate and timely payroll processing, compliance with local regulations, and addressing employee queries.
Oversight of end-to-end onboarding procedures for new team members, ensuring a seamless integration into the organization.
Assist the recruitment team in tasks such as sourcing, interview scheduling, and other recruitment activities as required.
Supervise general office operations, particularly in absence of the current Office Manager.
Coordination of local employee engagement events to promote a positive work environment.
Aid in managing day-to-day employment affairs, including performance management and terminations when necessary.
Skills and Qualifications
Possession of a Bachelor's degree or equivalent experience.
Proficiency in HR principles, policies, and regulations, ensuring consistency and compliance.
Demonstrated experience in implementing HR initiatives that foster positive organizational change and work culture.
Ability to handle complex employee relations issues, providing expert guidance and support to managers and staff.
Strong analytical skills to evaluate HR metrics and trends, offering strategic initiatives to boost employee engagement and satisfaction.
Efficient management of employee relations matters, along with providing guidance and support to managers and team members.
Strong communication and leadership competencies to influence HR strategies and drive organizational change initiatives.
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities, and Benefits
At Keyfactor, we foster teams that strive to outperform themselves each day. You will face daily challenges and opportunities for personal and professional growth. With a blend of autonomy and structure, we create an entrepreneurial setting that encourages creativity and innovation. Our culture initiatives include:
- Second Fridays - company-wide day off every second Friday of the month.
- Comprehensive benefit coverage provided for you and your dependents (US).
- Generous paid parental leave (US).
- Dedicated employee-focused ambassadors through Key Contributors & Culture Committees.
- DIVERSE Commitment advocating for a more inclusive and diverse future.
- The Keyfactor Alliance Program supporting DEIB efforts.
- Wellbeing resources, wellness allowance, mindfulness app membership, and Wellness Wednesdays.
- Global Volunteer Day, company non-profit matching, and three volunteer days off.
- Unlimited time off (US) and competitive time off globally.
- Monthly Talent development and Cross-Functional meetings for professional growth.
- Regular All Hands meetings followed by group gatherings.
Our Core Values
Our core values are critical to our business operations and our team member selection:
Trust is paramount: Emphasizing trust and openness, essential in delivering security software and solutions. Customers are core: Focusing on customers' security interests through a customer-centric approach. Innovation never stops, it only accelerates: Commitment to continuous innovation to stay ahead. We deliver with agility: Operating efficiently in changing environments, adapting and achieving goals. United by respect: Uniting around respect, promoting diversity, equity, inclusivity, and empathy. Teams make "it" happen: Emphasizing teamwork, partnership, and unified efforts toward success.
Keyfactor is an equal opportunity employer and provides reasonable accommodations for applicants with disabilities. Contact our People team to request accommodations.
US Based Customer Support Associate
Key Responsibilities:
- Assist customers with inquiries, troubleshoot issues, and provide timely and accurate information
- Handle incoming customer calls, emails, and messages in a professional and courteous manner
- Keep detailed records of customer interactions and transactions
- Collaborate with team members to ensure a seamless customer experience
- Provide administrative support as needed
Required Skills:
- Proven experience in customer service roles
- Strong communication and interpersonal skills
- Ability to write and communicate effectively
- Proficiency in administrative tasks
- Ability to work independently and in a team environment
This is a great opportunity for someone who is passionate about providing excellent customer service and enjoys working in a fast-paced environment. If you meet the requirements and are looking for a rewarding career in customer support, we would love to hear from you. Apply now!
Member Relations Executive
Greet and welcome guests to club
Perform check in and check out of incoming guests
Issue locker keys and gym cards access
Attend to phone calls
Maintain towel records of guests and ensure hotel towels are returned
Handle guests' enquiries and requests as needed
Email clients on events
Perform receptionist duties
Perform any other ad-hoc duties as assigned
Job Requirements:
Customer service oriented
Able to work on noon shift on weekends and/or public holidays
Enjoy interaction with guests
Pleasant disposition
Problem solving skills
Team player who takes initiative in accomplishing all assigned tasks
Willing to go the extra mile for guests
Please email your latest cv to enquiry@1stchoicerecruit.com to apply. We regret that only shortlisted candidates will be contacted. Thank you.
Account Executive
About the role
Zerion is seeking a highly motivated and resourceful Account Executive to drive sales and strategic partnerships, accelerating the growth of our business. This role will involve taking charge of both BD and sales efforts, with a focus on building relationships with major players in the crypto space, closing large deals, and advancing our core products: Zerion Wallet, Zerion API, and the ZERϴ Network ecosystem. You’ll be the first dedicated hire, playing a crucial role in scaling our partner network and setting the foundations for our business development efforts. You will work closely with product, growth, and engineering teams to ensure we continue to advance in the rapidly evolving crypto landscape.
What you will be doing:
Identify and qualify new sales leads within the crypto and blockchain community, converting these leads into long-term clients.
Close high-value sales deals and partnerships, driving adoption of Zerion API.B
Manage the pipeline of chain and infrastructure integrations for ZerionIdeate and foster ZERO Network ecosystem: managing inbound leads, triaging and nurturing relationships, maintaining a CRM for tracking progress.
Conduct outbound research, identifying key potential partners and bootstrapping relationships with targeted companies.
Contribute to the expansion of Zerion’s network, expand relationships with key existing partners.
Strategize with cross-functional teams, providing market insights that influence product development, growth initiatives, and user accessibility.
Cultivate strong relationships with founders, creators and builders in the onchain world.
Appropriately manage a budget to support business development activities.
What we are looking for:
An extensive network within the crypto space, with a proven track record of closing high-impact/value deals.
In-depth understanding of blockchain applications stack including L1/L2/L3 networks, DeFi, wallets, and SocialFi.
3+ years in account management, business development, or sales roles, with at least 3 years in the crypto industry.
Experience in a startup environment, with the ability to manage multiple priorities independently in a fast-paced and volatile crypto environment.
Strong communication and relationship-building skills, with an ability to build and nurture relationships across a variety of stakeholders.
A resourceful, optimistic, and "get-stuff-done" attitude, thriving in dynamic environments.
What you need to succeed:
Passion for the future of onchain, DeFi, blockchains, and the broader crypto ecosystem.
Demonstrated success in account management, business development, or sales, particularly in Web3.
Strong communication and negotiation skills, with an ability to engage with stakeholders across different levels.
Ability to work effectively across teams, offering strategic insights that contribute to product, engineering, and growth initiatives.
Knowledge of CRM systems and the ability to implement and maintain one for tracking BD and sales efforts.
Ability to monitor and analyze market trends to continually refine our BD strategy.
A deep understanding of Zerion’s products and their place within the crypto ecosystem.
Bonus Points:
A strong network in the crypto/Web3 space and familiarity with the whole onchain landscape.
Demonstrated success in developing partnerships and closing deals with major players in the industry such as Uniswap, Aave, Binance, etc.
Entrepreneurial mindset with resourcefulness and adaptability to a fast-moving environment.
The ability to thrive while managing multiple tasks and forging strategic relationships.
Experience in launching your own startup/side project in crypto.
Interview Process
Screening call
Call with Integrations Lead & Product Lead
Take-home Assignment
Final call with Founders
Reference Check
Why You Should Join
Culture: Our high engagement and low turnover emphasize our commitment to a positive culture, with a remarkable retention rate of 92%.
People: Collaborate with some of the most driven and intelligent individuals in the crypto space.
Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits.
Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule.
Stock Options: Contribute to Zerion's success and watch your stock options become valuable.
Relocation: We support relocation for you and your family.
Travel: Join your colleagues on trips to industry festivals and events.
Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.
Company Overview
Highlights:
+350 Monthly Active Funded Wallets
+250k Monthly Active Zerion Wallets
255k Unique Zerion DNA Holders
Zerion helps to manage your DeFi and NFT portfolios, trade across 10+ networks and connect to any decentralized application with one wallet. Our mission is to empower more people around the world with efficient, permissionless and transparent financial services.
To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Zerion is not responsible for any fees or charges associated with unsolicited resumes.
Head of Finance
At present, the most pressing bottleneck to the growth of Ethereum is its performance and scalability. We are building the most elegant solution to this problem. We do this in the open (under an MIT open source license) because we believe in open source innovation and its ability to accelerate growth.
OP Labs is building Optimism mainnet, and by extension, the infrastructure that powers all OP-Stack chains. We are improving Ethereum’s performance by orders of magnitude and donating the profits from doing so to funding Ethereum public goods. By operating as a Public Benefit Corporation, OP Labs can align its incentives with the public good and take positive-sum steps toward a sustainable future for the internet.
We are seeking a hands-on and strategic finance leader to join us during this pivotal phase of our organization’s growth. Reporting directly to the COO, the Head of Finance will play a critical role in shaping and guiding our financial strategy. This position requires someone who is both a strategic thinker and an effective leader, capable of building and leading a high-caliber finance team that can scale alongside our rapidly growing business.
What are the role responsibilities?
Finance & Accounting Leadership: Establish and scale finance and accounting operations suitable for a fast-growing startup, with potential to expand into broader responsibilities.
Budgeting & Financial Modeling: Develop in-house budgeting and financial models; establish performance metrics and financial goals to track progress.
Long-Term Financial Planning: Create and manage long-range financial plans and models to optimize resource allocation across the organization.
Accurate Financial Reporting: Ensure precise presentation of company metrics to the board of directors, investors, and executive team.
Risk Analysis & Business Opportunities: Analyze business risks and opportunities, providing data-driven recommendations that impact financial outcomes.
Strategic Planning: Oversee the annual budgeting and strategic planning processes; monitor progress and make adjustments to keep leadership informed of financial status.
Decentralized Development: Collaborate with xFN leadership to create a funding model to support external developers contributing to the Optimism ecosystem..
Financial Reporting & Operations: Manage financial reporting, company-wide operational metrics, board reports, cash management, audits, and tax matters.
Team Development: Hire, lead, mentor, and retain top-tier finance and accounting teams.
What skills do you bring?
Proven success as a finance lead in a high-growth, venture-backed technology startup, with a demonstrated ability to scale businesses.
Strong familiarity with, or deep interest in, blockchain and cryptocurrency.
Expertise in Financial Planning & Analysis (FP&A), coupled with an analytical and intellectually curious mindset.
Proven track record in accurate planning, budgeting, modeling, and forecasting; must have a clear understanding of the company’s financial standing relative to internal and external targets.
Ability to drive growth initiatives and adapt to a dynamic, entrepreneurial environment.
Strong business acumen and a broad financial perspective, enabling you to serve as a strategic advisor to the management team.
Proficiency in developing and implementing systems, tools, and processes that enhance business clarity and efficiency through a metrics-driven approach.
Action-oriented with an entrepreneurial spirit and a bias towards action.
Strong interpersonal skills; able to communicate effectively and manage relationships at all organizational levels.
Comfortable guiding the strategic direction for internal and external stakeholders in a growing organization.
This role offers a unique opportunity to influence the financial strategy of a pioneering company at the forefront of Ethereum’s growth. If you’re a strategic leader with a passion for blockchain technology and a drive to make an impact, we encourage you to apply.
What will you like about us?
We take care of our employees. Competitive compensation, fully paid medical, dental, and vision, and a 4% 401K match—learn more about our benefits, culture, and all recruiting FAQ here: https://oplabs.notion.site/OP-Labs-Hiring-FAQ-79f82dd0763e4344b99e9ce3ea1728da.
We take pride in the accomplishments of our teammates and support each other in doing the best work of our careers.
Our team is a diverse group of people from varied backgrounds. We cherish our eclecticism and consider it a great strength.
We’re fully remote, deeply engaged, highly skilled, and like to have fun.
We think long-term. Our founders have been scaling Ethereum since 2015.
We strongly encourage candidates of all different backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Optimism, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career.
Recruitment Manager
Responsibilities:
- Develop and implement sales and marketing strategies to achieve business objectives.
- Generate leads and maintain relationships with potential customers.
- Conduct market research to identify new business opportunities.
- Handle sales inquiries, negotiate agreements, and close deals.
- Collaborate with the marketing team to create promotional materials and campaigns.
- Monitor and analyze sales performance, and provide regular reports to management.
Requirements:
- Strong skills in sales and marketing.
- Excellent communication and interpersonal skills.
- Proven track record of meeting sales targets.
- Ability to work independently and as part of a team.
- Knowledge of market trends and competitor analysis.
Join our team as a Sales and Marketing Officer and play a key role in driving business growth and success!