About Us

OKX is a technology-driven company that believes in reshaping the future through innovation. With our cutting-edge digital asset exchange, Web3 portal, and blockchain ecosystems, we are revolutionizing world systems. Our mission is to provide a wide range of diverse and sophisticated financial products, solutions, and trading tools to empower individuals around the world. Trusted by over 50 million users in more than 180 countries, we envision a future of financial access and decentralized finance backed by blockchain technology.

We are a socially responsible organization that encourages our employees to participate in various public welfare activities. Diversity and inclusion are core values that drive long-term value creation. Join us in building the future!

About the Role

We are seeking Product Designers to shape the future of finance and create exceptional user experiences. As a Product Designer, you will play a key role in defining strategies, developing products, and ensuring a culture of excellent user experience across all customer touchpoints.

You will work on mobile-first products and features that cater to retail investors, expanding our business beyond the core trader customer base. Our goal is to make cryptocurrency accessible to everyone, and we need your innovative ideas and expertise to achieve this.

As part of the Experience team, you will own the design of core transaction workflows, data display, and key features. Your work will be based on research, data, and insights to delight millions of customers worldwide.

This is an exciting opportunity to have a significant impact on our products and collaborate with cross-functional teams to deliver the best experiences for our customers.

Responsibilities

Understand and synthesize the needs of Product, Engineering, and Marketing to create comprehensive design deliverables throughout the product development process.
Translate research insights into disruptive new product ideas and design workflows and interactions to bring them to life.
Support the product development process with wireframes, user flows, mockups, prototypes, and research.
Collaborate with cross-functional teams to define initiatives and create user-centered solutions.
Shape the overall design vision of your area of ownership by working closely with UX Research, UX Writing, Brand, and Product leadership.
Seek feedback from peers and stakeholders to consistently improve the quality of the design.
Mentor other designers on craft, quality, experience, and processes.
Use data to inform design decisions and improve user experiences.

Requirements

At least 6 years of relevant industry experience in Product Design, Interaction Design, or UX Design.
Fluent in Mandarin and English to liaise with Mandarin speaking stakeholders.
Strong communication skills and ability to advocate for design decisions.
Experience collaborating with cross-functional teams and designing for multiple platforms.
Deep knowledge of customer-centric thinking and user-centered design methodologies.
Ability to facilitate discussions and workshops to generate ideas and align product goals.
Passion for resolving user pain points through intuitive and beautiful designs.
Strong information architecture knowledge.
Familiarity with experimentation and research techniques to measure the impact of design work.

Nice to Have

Bachelor's degree in Design, HCI, or equivalent practical experience.
Experience in designing for Fintech, Investment platforms, or Crypto products.
Experience working with global teams across offices and timezones.
Desire to mentor and promote great design.

Perks & Benefits

Competitive compensation package.
Learning and development programs and education subsidies.
Team building programs and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependents.
More perks to be discussed during the process!

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