Customer Support Jobs & Projects

10 jobs found

We found 10 Customer Support jobs that paid in cryptocurrency. Search for work, find a remote job that suits your needs, and apply now!

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Discord Server Whitelist Grinder

Posted by emailtohoan

Required skills

We need someone to help get into NFT projects pre sales through whitelists by using our discord accounts. We need you to interact with the project, do the necessary activities and chat with people in discord to get us a whitelist opportunity for the project. 
Requirements: Good English skills in writing, you should hold good quality conversation (have a minimum of 4000 chats per project or 600-800 chats per day)
Experience using Discord
Ability to multitask (you will message on multiple accounts and in multiple servers)Some understanding of Cryptocurrency/NFTs
Zero bots
Make the servers active by hyping the group chat, answering basic questions from other members, and reacting to messages, especially those messages from the NFT Discord server admin, moderators and owners.
Main purpose is to get “whitelisted” - an additional Discord role. Basically talking to people and if they notice a valuable contribution, you will get whitelisted. These are big projects and you will need to work hard to get a whitelist. Most people get whitelisted by engaging with the community, talking back and forth every day.
Payment: Performance-based - 
Depends on project (100-500 USDT per whitelist granted)

Budget

$500
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CUSTOMER SERVICE

Required skills

Maintain customer accounts and record account information. Oversee customer financial accounts and process customer adjustments. Make product recommendations or services to customers based on their needs and preferences.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
RATE 3 to 4$ per hour 

Budget

$4
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Community and Support Managers

Posted by RainMaker Games

Required skills

We are RainMaker Games, an up and coming free global platform to play hundreds of Play-to-Earn games, connecting gamers, games, and guilds worldwide. We are currently looking for community managers to join our team who have experience in Community Management and customer support in the Blockchain space specifically in the Crypto/NFT niche.
Responsibilities and Expectations include but not limited to:
- Proficient in English both written and verbal
- Previous experience in managing and moderating social media communities such as Telegram, Discord, Twitter, and Zendesk.
- Excellent knowledge and know-how in the Crypto/NFT space
- Ability to manage a large number of subscribers and able to run events/rewards sessions on the channels
- Friendly, approachable and able to answer queries in a confident and competent manner
- Able to set, plan and implement discord communication campaigns and strategies
- Knows how to monitor, track and report on feedback, comments, or reviews from members
- Can organize and manage discord events to boost brand awareness
- Can develop strategies for the discord/telegram community and drive initiatives from concept through execution
- Can build and foster relationships with key contacts at our partner organizations to stay abreast of their work and identify campaign opportunities
If you are the right candidate that we are looking for, please make sure to send your CVs with related experience in the industry that we can use to evaluate if you are fit for our company apart from your background and skills.You can send your application through team@rmg.io and include the position in the Subject line and attach your updated CV as well.

Budget

$500
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Community Moderator

Posted by IX Swap

Required skills

IX Swap is the “Uniswap” for security tokens (STO) and tokenized stocks (TSO). 
The platform is the first DeFi platform to facilitate the trading of security tokens through licensed custodians and security brokers which will provide actual ownership and claim over these real world assets.
IX Swap’s mission is to use blockchain technology to build liquidity solutions and infrastructure for the security token ecosystem, providing trading and global access to this untapped asset class.
Job Description
Designation: Community Moderator
Key Function(s): Community engagement and management
What are the main tasks and responsibilities?
• Moderate the Discord and Telegram chats - answer any question that community members may have.
• Exceptional communications skills: you are well versed in collaborating with peers,
customers, executives, and tailoring your message accordingly.
• Deep technical understanding of cryptocurrency platforms
• Engagement campaigns on twitter, telegram, discord and reddit.
• Drive community and KOL recommendations to enhance IX Swap's brand and IR
(industry relations) objectives – through deep understanding and strategic
experience with social channels – Telegram, Discord, Twitter, YouTube, +++
Qualifications
• 3+ years of experience in marketing, public relations, social media community
building, and/or investor relations
• Deep understanding of the crypto space
• Advanced level of English is a must. Fluency in a third language is a plus
• Detail-oriented, pro-active in execution and project management
• Flexible for overtime work and enthusiasm for teamwork and fast-paced
environments
• Humble and willing to learn every day
• Critical thinking and have a service mindset, with high emotional intelligence
• Excellent communication

Budget

$1,000
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Accounting Specialist

Posted by Advameg Inc

Required skills

Role and Responsibilities
The ideal candidate will exhibit understanding about cryptocurrency transactions, familiar with or is able to quickly learn how to use crypto tax software ( e.g.QuickBooks online). 
Good customer service, a strong ability to take charge and meet tight deadlines will ensure your success in this multi-faceted role.
Review client's crypto tax software account and provide review comments and suggest solution.
Help clients import crypto transactions into their crypto software account.
Perform account reconciliations.
Identify and fix issues in client's accounts.
Provide tax guidance to clients regarding different crypto transactions.
Research and document tax treatments for different crypto activities .
Manage your list of projects to make sure client reconciliations are completed in a timely manner.
Post Journal entries into QuickBooks for both traditional and crypto transactions.
Assist clients with their financial statement analysis.
Qualifications and Education Requirements
Bachelor's degree or equivalent practical experience in Accounting.
Knowledge of Microsoft Office Suite.
High level of skill with Excel
Can work independently and without supervision when required.
Proven organizational skills and the ability to maintain precise records.

Budget

$700
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Social Media, Community Mananger

Posted by Matt Rodders

Required skills

We are. looking for a long term community manager to help out with an exchange which is soon to launch./ It will involve telegram, facebook linkedin etc and site chat. To start as part time with thed potential to full time. WE will use some software to track your time also. 

Budget

$400
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